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Does this issue happen with graphics drivers provided by computer manufacturer? What driver version did you try from your computer manufacturer? Is there any way you can place a screen shot of the…
Having a video card on the system, it automatically disables the graphics portion of the processor You could try to load the latest graphics drivers for your onboard graphics. This is the link for…
The HD Graphics 4000 supports 3 displays, however, in order to meet this criteria, the computer at least has to have Display port. Based on your information, the computer comes with HDMI and DVI and…
A good advice would be save data before performing a risky step. The RAID has to be initialized, this will allow the RAID structure to reorganize metadata, in order to let the disks to run in normal…
Setting up any RAID level under AHCI is not possible; here you have the first mistake. You need to change SATA modes from AHCI to RAID in order to continue and setup operating system installation…
The chipset software is not required if your operating system is Windows 7 or Windows 8, this type of "drivers" are pre-loaded as part of the Windows package. Are you performing fresh operating…
You can play games and watch your favorite 3D movies with Blu-ray 3D playback using passive or active shutter 3D glasses. Just need proper software (software player) and 3D glasses, contact your…
I see this machine carries Intel® HD Graphics 4000 + Nvidia video card. This is called switchable graphics computer, our latest graphics drivers 9.17.10.3071 support switchable graphics. Does…
This is just marketing information from the online store or place of purchase. Please bear in mind the Intel Graphics Controller is called Intel® HD Graphics first generation, Intel® HD Graphics…
It depends on the motherboard maker detect a second monitor with correct cables, make sure you are using end to end cables, such VGA to VGA or HDMI to HDMI cables. Test the computer with an…
I am not familiar with protected mode but you can try to reset SSD drive and erase any volume and check if acceleration option is back. Sometimes acceleration is not available because the SSD is…
It looks like you need to set native screen resolution for your LCD screen, if you are using built-in screen. You can also try to install the latest graphics drivers for your graphics controller: …
Your issue has been escalated to our research department; I will post some updates about this matter.
