Matthew Rosenquist

Matthew Rosenquist's Profile

  • Name: Matthew Rosenquist
  • Email: (Private)
  • Member Since: Aug 7, 2007
  • Last Logged In: Aug 27, 2008 11:38 AM
  • Occupation: Information Security Strategist
  • Expertise: Security Strategy and Planning; Security Operations Management; Internal and external investigations; Platform Security Product/Service Development and Sustaining; Emergency Response Command, Control, and Communications; Security Policy, Waivers, and Compliance; Risk Assessment and Threat Analysis; Determination of Business Value; Program and Project Management; Customer Engagement and Service Management

Matthew Rosenquist's Latest Content

Everyone wants information security to be easy. Wouldn’t it be nice if it were simple enough to fit snugly inside a fortune cookie? Well, although I don’t try to promote such foolish nonsense, I do on occasion pass on readily digestible nuggets to reinforce security principles and get people thinking how security applies to their environment.

Common Sense
I think the key to fortune cookie advice is ‘common sense’ in the context of security. It must be simple, succinct, and make sense to everyone, while conveying important security aspects.

Here is my Fortune Cookie advice for August:

Security policy is like a seatbelt. It will not protect you every time, but it is guaranteed to fail if you choose not to use it.

No security policy is perfect. In fact, it should be a continuously evolving body of work which is improved as the industry changes and learns. The biggest challenge is not the exactness of the policies; rather it is the awareness and consistent adoption by the employees. An appropriate level of effort must be directed at the successful marketing and support by the target audience.

It may not be sexy, but policy can empower the Management support and maintenance of policy are key factors in leveraging this tool. Clear and straightforward verbiage coupled with sufficient marketing saturation can deliver necessary awareness to affect behaviors. With employee support of security principles, an organization takes a great step forward in achieving an optimal security posture.

So am I contributing to the problem of over simplifying security? Or am I reaching out to those who might not take an inordinate amount of time necessary to understand the complexities and nuances of our industry? You decide and feel free to share your knowledge-nuggets.

A Company’s Greatest Security Threat and Asset

Fortune Cookie Security Advice - June 2008

Fortune Cookie Security Advice - May 2008

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Recently, security expert Bruce Schneier expounded security ROI figures were meaningless! Is it true? Well, yes and no.

The brutal truth.
Well respected information security expert Bruce Schneier recently provided a stark opinion regarding the value of ROI's.
Follow this link to see the story:
http://www.zdnetasia.com/news/security/0,39044215,62037905,00.htm


In brief, Bruce stated security because numbers can be manipulated to justify anything.

He explained that the amount spent on a product can change significantly by simply playing with the equation.
"If the chance of you being attacked is one in a million and I change it to one in two million... I have halved the amount of money you should spend.
"I can make an ROI model say whatever I want. I could justify or not justify anything based on these very, very rare and very, very damaging events," he said.

Tell me it is not true!
I believe Bruce is both right and is delivering a message which is a little incomplete. His general message is accurate and shocking enough to garner the right level of attention. Most of the information security ROI's I have read were speculative, could not be validated, were impossible to reproduce, and had great latitude to provide results which benefit the desires of the author. Nowadays audiences are being provided ‘information' under the auspices of ‘fact', when in reality they are more of an opinion. Such valuation assessments are based on qualitative data versus quantitative metrics.

I blogged about the The Problem of Measuring Information Security back in August 2007

Awareness must be raised. I applaud Bruce in helping to make this happen. His message, as brutal as it sounds, is bringing to light a shadowy area in our industry. I think the follow-up message for audiences is to scrutinize and apply common sense to any ROI they come across. Understand the methodology and if it makes sense in their context. Lifting the curtain can quickly reveal a puppet master pulling the strings to artificially show value.

Like Bruce, I too have a jaded perspective. I have seen some WILD ROI's. Much of what I have read from security vendors is pure folly. However, just because most are fiction, it does not mean all methodologies are without merit.

Intel published a Whitepaper - Measuring the Return on IT Security Investments which is applicable to some situations. This method, far from being a silver-bullet, is a good start and has proven its truthfulness.

For any method, the accuracy should be scrutinized. Can it be validated, repeated? Was the method exclusively developed solely for self serving purposes from someone trying to sell something shiny? Does it make sense? These are the questions I ask myself.

On the bright side, many bright sharp people are working very hard to make the industry better and develop more rigid processes to insure both accuracy and confidence.

In the end, there is much work to be done in the information security valuation space. In the meanwhile, savvy consumers should be aware of the challenges and dive deeper into prospective ROI's and determine if they are ‘meaningless'.

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Can an organizations greatest security asset also be its most serious threat? Yes it can.


The Greatest Asset
I manage information security for Intel’s mergers and acquisitions. Recently, I was evaluating an acquired company and delivering information security training to our newest employees on their collective hire date. As I was presenting the fundamentals of how to keep the company, their work, and our industry safe from cyber threats, an important security maxim was exemplified.

In interacting with the audience, I understood how they were accustomed to conduct business, the scope of information they handle on a daily basis, and their views on the value of security. I began to emphasize how the employee base was the greatest asset to information security and the combined force of a well informed, properly trained, and security savvy workforce dwarfs the efforts of the dedicated security staff. My recruitment speech sunk in and their faces glowed with pride. I saw a bit of excitement from the audience, that of empowerment and newfound responsibility. I was setting them up. Although absolutely true, a few slides later in my presentation I unveiled the stark reality.


The Greatest Threat
I asked to my newly recruited security champions what the greatest threat to the company was. Amid different answers, I revealed that THEY were the greatest threat. Not just them, but the entire workforce. The glow in their faces dimmed a bit. How can this be? How can our employees be both the greatest asset and the worst enemy in the cyber warfare trenches? They were shocked. They were dumbfounded. They were intrigued. I gave a dramatic pause. It is not often people are captivated by the boring and bothersome topic of information security. I savored the moment.

The real battlefield is in hearts and minds of employees. These new employees, more than any, represent the greatest challenge. They are accustomed to their previous ways, inundated with new-hire information, and are not familiar with the security expectations of their new corporate parent. Security policy is a distant concern on their first day. Every subsequent day, the separated cluster of workers will not benefit from the social reinforcement of good security practices as they are distanced from the collective body of experienced employees who exhibit secure behaviors.

We discussed how apathy, laziness, and circumventing policy for a quick gain, can cause significant weaknesses in security. Every employee has a responsibility to be secure and reinforce those fundamentals with their peers. A single employee through malice or carelessness can cause more damage than a legion of hackers. They must decide, through their actions, if they are the security marshals or the villains of the story. The battle is with the mindset of the employees. The finest security policy is worthless in the hands of an apathetic workforce.

In the end, the discussion was a success. It was not just training; it was an interactive dialogue talking to what is important and how every employee, now including them, work as a team to be Intel’s greatest security asset.


So, who do you market to?

1 Comments Permalink

Brainstorm with co-workers, get your questions answered, build status with your responses.