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Have you seen this? if you have I bet your wondering why.. This error can be seen during a SOL session with Altiris when there is a BIOS password set on the notebook.


Altiris uisng SOL with HP VT100.JPG

Recently out on a visit we found this error & were checking between a known good system.

We did a little research and saw that default for Terminal Emulation Mode was set to VT100 through the BIOS, instead of using the tool that HP has for windows. After we returned to the plant we used the tool to snap these pixs of the BIOS.

HP Default- VT100.JPG

After changing the Terminal Emulation Mode to ANSI we were able to achieve this.. HP BIOS changed to ANSI mode.JPG

of course after the change the new option was selected "ANSI"..

This is the right result you should see..

Altiris uisng SOL with HP ANSI.JPG

Success!! give this a shot if you are using a BIOS Password on a HP 2510P with Altiris..

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Apr 18, 2008 6:48 PM Reply Click to view Terry Cutler's profile Terry Cutler

Good info Josh... and others who helped on this.

Per the information above - would the HP BIOSConfigUtility also work to change the BIOS settings for SoL session from VT100 to ANSI?

Brief summary posted on this community at http://communities.intel.com/openport/blogs/proexpert/2007/11/14/from-the-trenches-centrino-pro-usb-onetouch-uuid-all-zeros-restarting-hello-packets-etc

Information on the HP BIOSconfigUtility available at http://h20331.www2.hp.com/Hpsub/cache/284133-0-0-225-121.html (part of the SSM package)

Apr 18, 2008 9:44 PM Reply Click to view josh.hilliker's profile josh.hilliker in response to: Terry Cutler

Yes, I believe the tool would be able to make this change as well. Big Thank you To Frank for the fix on this one..