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Each year Intel IT publishes an Annual Information Technology report documenting our key initiatives and how we performed towards them. The Intel Information Technology 2007 Performance Report is now available. It is noteworthy to state that 2007 was another year of substantial change for Intel IT. Some of the key highlights are:

  • We entered our second year of a multi-year replatformization of our ERP environment.
  • We streamlined our decision making and governance by eliminating 67% of our forums necessary to make a decision.
  • We announced our long-range data center efficiency initiative which is expected to achieve a $1B (US) cost avoidance
  • We focused on standardizing and reducing the number of applications. We removed more than 450 outdated & redundant applications!

We welcome your comments on how we did. I especially would like to hear how your company's evaluate their IT performance.

Tags: it, it@intel, annual_performance_report, apr, it_operations
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Mar 25, 2008 3:49 PM Reply Guest David Wallis

Looking through the IT Performance Report, I didn't find a contact for questions. Some of these are as basic as to how was the line drawn for the cost of IT reported in the report, (IT Support vs IT R&D or other?) How were IT projects accounted for (cash - accrual? Are the amounts material?) What about chargeback methods or cost of services (ITIL?)

Apr 4, 2008 6:03 PM Reply Click to view Laurie Buczek's profile Laurie Buczek in response to: David Wallis

@David-
I am the IT@Intel Community manager. I checked with one of the key finance guys who worked on the performance report. Here is their answer to your question:
The costs reported in the IT Annual report included all IT Headcount and Spends associated with our annual budgets. This also included the annual depreciation for past capital purchases. It includes both our R&D as well as our sustaining.

As mentioned there are Depreciation expenses in the number, but it is really a small portion (~8%) of our budget. The Balance is Cash.

Per our agreement with Corporate accounting we allocate all IT costs back to the rest of the corporation.