Intel Open Port: IT@Intel Client Blog : 2008 : July

Challenges in remote management in the Intel training rooms

Posted by Dave McCray Jul 23, 2008

Our very own Randy Nystrom discusses the challenges of managing remote PC in the Intel IT training rooms. With Intel® vPro^TM^ technology he can remotely power on PCs, install OS or application software, and debug any PC problems, regardless of the state of the PC! Watch as he explains the challenges he faces in effectively managing the devices in the 77 training centers around the world. Randy's training rooms have been an outstanding test bed for the Intel vPro implementation since he faces many of the same issues as the larger environment but in a controlled environment.

0 Comments Permalink Tags: vpro, amt, manageability, support, pc, randy_nystrom, management_console, help_desk, remote, computer, client, sol, serial_over_lan, scs, setup_and_configuration_service, oob, out_of_band, ide-r, ide_redirector, training_room

Virtualizing the Client PC – A Proof of Concept

Posted by John Dunlop Jul 16, 2008

We've just released a white paper on a recent client desktop virtualization proof of concept study conducted by Intel IT. A primary objective of the study was to demonstrate that cost, complexity, and cycle time could be reduced through virtualization of the software components (operating system and applications) by decoupling them from the hardware platform. In the usage model that was evaluated, a virtualized IT build image was created and provisioned via DVD or a USB storage device to out-of-the-box personal computers from different OEMs.

Our conclusion was that PC client virtualization can deliver on the business value we identified, but for reasons cited in the paper including usability and security challenges, we are presently unable to move forward with the full usage model within our corporation.

Has anyone deployed a similar enterprise level hosted PC virtualization model with success? I'm very interested to hear where you believe the compelling business value to be in client virtualization, the challenges you have encountered, and how you may have overcome those challenges.

John

2 Comments Permalink Tags: client, virtualization, client_architecture, client_management

IT Training cost savings using Intel vPro technology

Posted by Dave McCray Jul 16, 2008

Intel IT Systems Engineer Randy Nystrom discusses cost savings for computer support in the Intel IT training rooms. He was one of our first test beds when we got vPro technologies implemented in the production environment. He demostrates how he can increase after hours training room support, decrease technician usage time, decrease mean time to repair (MTTR), and reduce costs by using Intel® vPro^TM^ technology!

Take a look and see how he is saving Intel money and how vPro technologies has given him his first good nights rest in years.

Anybody out there have other cool tales of how vPro has improved thier lives?