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On-Demand Software in the Enterprise

Posted by Catherine Spence on Dec 21, 2007 10:25:00 AM

In a large enterprise like Intel, there are many different ways that software is provisioned for specific usage models. The general business user's client build contains common applications to support day-to-day tasks. On top of that build, other software applications are installed by the user using a repository of installation kits. The current self-service model works but it could be improved by taking a page from the Software as a Service (SaaS) approach.

 

With SaaS, services are delivered on-demand over the internet using a consolidated backend infrastructure. Typically, SaaS application usage is metered and billed on a per-use basis. If we take some of these concepts into the enterprise, we can explore benefits of boosting productivity and lowering costs. Productivity from the user standpoint is improved by automatically providing application updates and patches. Users no longer have to download new versions from the repository and take the time to install them. Lower costs could include a new strategy to manage licenses. For example, better tracking of application usage could lead to a plan to reclaim unused licenses. Information generated by application usage ensures that the correct licensing is purchased during supplier negotiations for renewals.



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