hello there, i have an older SR1550ALSAS server in lab that would like to install and test the Small Business Server 2008 platform before production deployment. During the initial SBS 2008 install, message 'A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD or USB flash drive, please insert it now.' message appears. The system is using SAS drives in RAID1 on a SROMBSAS18E controller, and have yet to find the drivers that SBS 2008 is looking for. Suggestions are welcomed. Thanks, Ross
Thanks for the prompt reply.
The RAID configuration is initialized by the embedded RAID controller without any issues, and have been able to delete and recreate the RAID. Are there specific drive locations that have to be assigned to be the boot drives?
This version of SBS 2008 does not provide an F6 option to load the RAID driver, it requires installation post the SBS boot, and then the SBS install does not see the local drive on the RAID. Did I miss something on the boot of the media?
This is what i was expecting to do, load the driver.
To be honest, it worked fine for me on the Intel (R) S3200SH board.
Why does this happen?
it may ask you for a cd driver, this will be the F6 driver for the controller as the SATA CD drive is part of the hardware on the Array Selection Menu.
Anyway, let us know how it goes.
All the best,
Hi Rajiv, Thanks for the suggestion on the driver. I downloaded and expanded the driver onto my USB drive and when prompted by the SBS install to do the driver, I selected the srombsas18e driver from the list and the load seemed to proceed, and then the same message indicating that no further devices were found. only way to exit the driver load screen was to exit the SBS installation.
I appreciate that there 'should' be an <F6> prompt during the windows files load, but on the media I have, there is no prompt for the load driver. after browsing the site, I located one post that suggested that the prompt happens within 2 seconds of the start, but for me, no joy. going to try another installation of an ms server and see if the prompt does appear under a 2003 install and will let you know.
thanks muchly for all the ideas, ross
I have abandoned the SBS2008 installation and fallen back to a basic Windows 2008 R2 installation process to see if it works. Let me go back to the server configuration information. AR1550ALSAS BIOS 1.12.170-0471, SROMBSAS18E with HW RAID battery module AXXRSBBUS, RAID HW Key AXXRAK18E and HW RAID Mini DIMM AXXMINIDIMM installed. have removed the HW key to see if the embedded LSI controller would work with better results to the HW RAID, no luck, the drivers are not recognized by Windows 2008 R2 installation. I am hopeful that I have misconfigured the system and am looking for some help in this setup, both for use of these servers and documentation for anyone else that might have the same issues. Appreciate any feedback and suggestions offered.
I just had to do it to see if this installation was feasible.
Being concerned that I had perhaps an older version of RAID BIOS and firmware, I updated the SROMBSAS18E firmware with ir3_1068SASHWR_Firmware_v1.12.270-0718_pkg-v7.0.1-0074
This was a few versions update from my original1.12.170-0471, and hoping that the Windows 2008 R2 installation was going to proceed, I stuck the 2008 R2 DVD into the drive and booted the server. What was I thinking, give my head a rattle. Same old failure to launch past the prompt:
A required CD\DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD or USB flash drive, please insert it now.
Thinking that the Win2K8r2-x64_Win7-x64 drivers from ir3_Windows_drv_4.23.0.xx would have worked, I then proceeded to copy the files to a floppy, giving a sign of optimism as I browsed to the floppy drive. Same old failure to launch.
Now thinking that perhaps the floppy did not contain all the drivers, I then extracted the full contents of ir3_Windows_drv_4.23.0.xx to a USB memory stick and did a browse to all the directories on the extracted files. No luck.
Bing, perhaps I had forgotten to load the backplane driver first, afterall, isnt the RAID and drives attached to the backplane? Wrong troubleshooting step, and same failure to launch, this Windows 2008 R2 just doesnt like the addition of any additional devices.
I dug out my Windows 2003 Server R2 x64 media, inserted into the DVD drive and booted the server. Yes, sure as Microsoft sells software, the <F6> to install additional drivers prompt appeared. Doing the F6 button quick as a rabbit, I then provided the following drivers:
- Intel SCA Hotswap Backplane (Install_Drv_184.108.40.206_64bits_Certif(XP_2000_2003)-multilanguages)
- Intel RAID Controller SROMBSAS18E (ir3_Windows_drv_4.23.0.xx) (thanks for the suggestion of using the newer drivers)
- Intel RAID Virtual Device
The installation of Windows 2003 R2 x64 proceeded and completed successfully. After doing the appropriate installation of the chipset drivers, and video drivers, the server was functional without networking. Downloading the updated procexpnt network drivers for a Windows 2000 platform was able to get network connectivity.
OK, so the Windows 2003 R2 x64 worked, and now back onto the Windows 2008 R2 x64 setup.
But first, I better get an image of a working server first.
Clearing the RAID configuration and creating a new configuration with RAID 0 over 6 drives, attempted to do the Windows 2008 R2 x64 installation. What was I thinking, give my head a shake. Same old message and same old failure to launch.
Purge this again, and restore the Windows 2003 R2 x64 image to a fresh RAID configuration, and then try to do an in-place Windows 2003 R2 x64 to Windows 2008 R2 x64 upgrade.
Make sure the network cable is attached to the LAN to get the upgrade files from Microsoft.
I'll let you know once the 2.8 GB download from Microsoft finishes.
Message was edited by: GeekBoyCGY
I attempted the Windows 2003 R2 x64 installation, and during install, did the <F6> to install a driver and used the v4.2.3x driver for Windows 2003 x64, failed to recognize the hard drives, only found the USB floppy attached to the REAR USB port of the server
I attempted to install Windows 2003 R2 x64, and added the backplane driver to the mix, then installed the srombsas18e driver, and successfully completed the Windows 2003 R2 x64 installation. once the w2k3r2x64 was up and running, then did an inplace upgrade and all is working, using the LSI driver from w2ker2x64 installation. when attempting to update the RAID controller driver from within w2k8r2x64 using the 4.23.0.xx driver at http://downloadcenter.intel.com/SearchResult.aspx?lang=eng
no luck guys, this driver is not going to work for you.
Sorry, but this platform has not been good for any of my attempts to do a clean bare metal installation of Windows 2008 R2 x64. Perhaps if any of the Intel people have suggestions, I can attempt to do it again, as feedback is appreciated
ok, I have found the solution at
the S5000PAL-HWRAID with the srombsas18e is NOT a supported platform for Windows 2008 x32 or x64
guess just lucky that this is working on the in-place upgrade
Been a fun experience, hopefully anyone else does not have to spend time trying this until Intel provides an updated driver for this HWRAID platform
have a great time
got the driver from
The ReadMe states
A) Driver Installation Instructions for Windows* 7/2008/Vista OS
a) This procedure installs the Intel RAID device driver on a new Windows* 7/2008/Vista system. Windows 7/2008/Vista automatically adds the driver to the
registry and copies the driver to the appropriate directory.
1. Start the Windows installation by booting from the Windows 7/2008/Vista DVD-ROM.
The system BIOS must support booting from a DVD-ROM. BIOS settings might require changes to allow DVD-ROM booting. See your system documentation.
2. When the screen displays: "Where do you want to install Windows?", select 'Load Driver', then click Next.
3. The system prompts for a Load Driver dialog to ask for the manufacturer-supplied hardware driver disk. Insert the driver diskette containing the Windows
7/2008/Vista device driver, and press <Enter>.
NOTE: You may ask to supply the appropriate INF path if you want to load driver from a USB flash drive.
4. Select the Windows device driver from the menu by highlighting it, then click Next.
5. Follow the Microsoft Windows installation procedure to continue the OS installation.
Step 2 indicates "Where do you want to install Windows" , without the HWRAID being initialized, the OS install cannot see the SAS drives
I tried to install Windows Server 2008 R2 on SROMBSAS18E without any issues. Actually Windows 2008 R2 has embedded driver for SROMBSAS18E so that it will recognize RAID volume without loading drivers. And loading updated driver during installation should also work.
I took a look again at the error message "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD or USB flash drive, please insert it now." and realized that it may relate to your DVD-ROM. What kind of DVD-ROM drive are you using? I've seen this error when installing Windows 2008 using drive redirection function of RMM2, which is not supported.
I have the same dvd driver error trying to install windows 2008 R2. Its also true I'm trying to install thru the RMM2 virtual drive. Has there ever been a workaround or fix published for this problem? The hardware runs w2k8 fine, would be a shame if I could not use the RMM2 to instal it (or take the long route installing w2003 first and then upgrade to 2008, which I read does work)
As I mentioned in my previous post installing Windows 2008 R2 thru RMM2 virtual drive is not supported. I suggest you use a USB DVD-ROM, or you can even install thru a USB key. See http://www.jaxidian.org/update/2009/08/28/98/