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11 Replies Latest reply: Apr 30, 2010 4:22 PM by Hal G. RSS

Game G:Into the Game not launching

Bob Duffy Community Member
Bob Duffy Jun 7, 2010 4:59 AM
Currently Being Moderated

Loving my games via AppUp, however when I downloaded then launched G:Into the Rain game it does not load.  I uninstalled then reinstalled the game.  I am running  Dell Mini 10

  • 1. Re: Game G:Into the Game not launching
    DG.Rooven Community Member
    DG.Rooven Apr 9, 2010 3:48 AM (in response to Bob Duffy)
    Currently Being Moderated

    Hi,

     

    Are you getting any errors? If yes, please let us know what is the exact error you are getting. A screenshot of the errors also will not be bad.

     

    Regards

    Rooven

     

    Intel® Atom™ Developer Program

    Intel® AppUp(SM) Center

  • 2. Re: Game G:Into the Game not launching
    John McGlothlan Community Member
    John McGlothlan Jan 20, 2010 10:35 AM (in response to Bob Duffy)
    Currently Being Moderated

    Hello Mr. Duffy this is a it represenative from Soma Games, intel has forwarded me to this post to try and help you to get G running.  I was wondering what if any errors you had and what opearating system your currently running? Also what version of Flash are you running?

  • 3. Re: Game G:Into the Game not launching
    Bob Duffy Community Member
    Bob Duffy Jan 20, 2010 10:45 AM (in response to John McGlothlan)
    Currently Being Moderated

    I'm not getting any errors, also nothing showing in Event Viewer either.  When launching the hour glass shows up for about 2 seconds then switches back to an arrow.  If I look at the proccesses running, I see the G.exe shows up then goes away.  I've tried setting the app to run in legacy Window OS's and minimal screen resolution but no luch. 

     

    My assumption is that it will not load because of screen resolution.  My Dell Mini 10 has 1024x568 which is below the minimum for many apps.  When this happens those apps similarly do not load, but I have displayed an error saying the screen resolution is unsupported

     

    I wish I could tell you more

  • 4. Re: Game G:Into the Game not launching
    JEFF MARCHEK Community Member
    JEFF MARCHEK Jan 20, 2010 3:38 PM (in response to John McGlothlan)
    Currently Being Moderated

    John,

     

    Thanks for your participation in the forum!  I have G: running nicely on my standard notebook running Windows XP* SP3, but am getting an "Unable to create Temp Directory" error when launching it on Windows 7* Starter Ediiton on my Sony netbook.  Any tips?

  • 5. Re: Game G:Into the Game not launching
    John McGlothlan Community Member
    John McGlothlan Apr 14, 2011 11:48 AM (in response to Bob Duffy)
    Currently Being Moderated

    Actually the screen resolution is not a problem, G was designed to re-size to your desktop size.  Yet, when submitting to the appup there were some errors related to the windows 7 operating system and currently G is a Windows XP only application. Appup lets us distinguish between XP and Windows 7. During CES we finished debuging the Windows 7 version.  This is currently being reviewed and should aleviate the problems you are seeing.  Again we are sorry about the Windows 7 problems and that that appup does not provide System Requierments for any of the applications.

  • 6. Re: Game G:Into the Game not launching
    JEFF MARCHEK Community Member
    JEFF MARCHEK Jan 20, 2010 5:19 PM (in response to John McGlothlan)
    Currently Being Moderated

    G: shows up in the "Store" tab on both Windows XP* and Windows 7*, so it is currently flagged as supported by both operating systems. It sounds like your next update should resolve this. I'm looking forward to giving it a try on the Win 7 netbook.  Thanks again for the info!

  • 7. Re: Game G:Into the Game not launching
    JEFF MARCHEK Community Member
    JEFF MARCHEK Jan 21, 2010 6:23 PM (in response to Bob Duffy)
    Currently Being Moderated

    Bob, assuming you are running Windows 7, I think you have a clear answer on why the game won't run (per John it is not currently supported on that OS). I also tried compatibility modes for Windows XP* under Windows 7* and this did not fix the problem.  That said, it should not have showed up in the Windows 7* Store tab if it is not supported by that OS. I am checking into this issue. Hopefully we will see an update to the game soon which will support Windows 7*. Thanks for your patience during our beta period

  • 8. Re: Game G:Into the Game not launching
    Bob Duffy Community Member
    Bob Duffy Jan 21, 2010 7:10 PM (in response to JEFF MARCHEK)
    Currently Being Moderated

    No worries.  I am actually running Windows XP on my Dell Mini 10.  This is a Beta and a free game so no issues, here.  Could be some local issue on my side as well.  Thanks for the responsive support.

  • 9. Re: Game G:Into the Game not launching
    John McGlothlan Community Member
    John McGlothlan Mar 31, 2010 3:50 PM (in response to Bob Duffy)
    Currently Being Moderated

    A few months back the new G version came out.  I was wanting to close the loop on this issue.  I recently purchased a windows 7 netbook to test the G install.  I didn't have any problems and it brought this thread back to my mind.  Does anyone still have any issues running G on a Windows 7 netbook after a full uninstall and re-install?  If so please re-post so I can help you further.

  • 10. Re: Game G:Into the Game not launching
    Community Member
    cseitz Apr 30, 2010 9:05 AM (in response to John McGlothlan)
    Currently Being Moderated

    Hi

    I'm not able to launch it - just bought/downloaded today.

    I can't launch directly from the Soma folder either - tried run as admin (on Win 7) and it just didn't do anything.

     

    Run in compatibility mode for xp sp2 also failed

    Win 7 "troubleshoot compatibility" tool said it was incompatible.

     

    At some point I noticed 2 crashes noting Intel products had occurred in the background - it could have happened during download. I rebooted and downloaded again.

     

    Steam has a "verify" option to test the local installation - if appup had that, I'd use it.

     

    Cheers

    Chris

  • 11. Re: Game G:Into the Game not launching
    Hal G. Community Member
    Hal G. Apr 30, 2010 4:22 PM (in response to cseitz)
    Currently Being Moderated

    Hello Chris,

     

    I will let John respond to the Windows* 7 issue.  As for Windows XP we require SP3.  Please see FAQs here: http://communities.intel.com/docs/DOC-4664#Automatically_disabling_the_Intel_AMT_Privacy_Notification_window_301875

     

    Regards,

     

    Hal

     

    Technical Support Team

    Intel® Atom™ Developer Program

    Intel AppUp(SM) Center

     

    *Other names and brands may be claimed as the property of others.

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