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1 Replies Last post: Jun 16, 2009 1:26 PM by Rajiv Doolub  
snaketoe 1 posts since
Jun 15, 2009
 
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Jun 15, 2009 7:32 PM

DP45SG Desktop Control Center Board Crash

I have applied the latest BIOS update to my DP45SG (116 / SGP4510H.86A) Extreme Series motherboard from Windows XP, and after a successful flash, booted XP and installed Intel Desktop Control Center. I then rebooted as requested by the installer. Afterwards, I proceeded to running the progam. I double clicked the desktop icon, and the background working cursor appeared (pointer w/ small hourglass). I then saw a network connections tray icon with an X stating that there was no adaptor, and within a second the DCC splash appeared. However, rather than running, the system shut off within half of a second and would not boot again. The symptoms, according to Intel's diagnostic wizard, lead to a shorted board (powers up, HDDs spin up, but no disk light indicators or video activity). Other components include a Core 2 Quad B1 stepping processor and an Nvidia 8600GT video card. What should my course of action be?

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Rajiv Doolub   961 posts since
Jan 12, 2009
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1. Jun 16, 2009 1:26 PM in response to: snaketoe
Re: DP45SG Desktop Control Center Board Crash

Hi there,


From the link below:
Website: http://downloadmirror.intel.com/17226/eng/Readme.txt


After installing Intel Desktop Control Center 4.4.0, if you encounter issues that are not documented below, please send an email to  idccfeedback@intel.com and attach the following file:

  C:\PROGRAM FILES\INTEL\INTEL(R) DESKTOP CONTROL CENTER\LOGS\IDCC.LOG (for 32-bit OS)


  C:\PROGRAM FILES(x86)\INTEL\INTEL(R) DESKTOP CONTROL CENTER\LOGS\IDCC.LOG (for 64-bit OS)

and include a screen shot of the error message.


Please also include your BIOS version, OS version (Windows XP or Windows Vista; 32- or 64-bit), and OS language.


Let us know how it goes as well.


Regards,

Aryan.

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