9 Replies Latest reply: Apr 3, 2013 3:28 PM by Martin Sawicki RSS

RST service won't start on Windows 8 when using a Storage Space

Ashton Community Member
Currently Being Moderated

Hi,

 

AFter I create a storage space in windows 8 the intel rst service no longer starts/opens.

REinstalling, doesn't fix it. If I delete the storage space then reinstall rst it works again.

anyone know anything about this?

  • 1. Re: RST service won't start on Windows 8 when using a Storage Space
    Fred_Intel Community Member
    Currently Being Moderated

    Hi Ashton

     

    Would you please post the System Report of the Intel Rapid Storage Technology Software?

     

    In order to generate the report you can open the Intel Rapid Storage Technology Software and the click on Help>>System Report>>Save.  Please paste the whole system report on this forum thread.

     

    Thanks!

  • 2. Re: RST service won't start on Windows 8 when using a Storage Space
    Ashton Community Member
    Currently Being Moderated

    Hi Fred,

     

    Thanks for the reply, unfortunately the rst application won't even open when i have a storage spaces drive connected. I've tried manually starting the service, open the exe directly etc.

    Below is my system report with my storage spaces drives disconnected.

     

    System Report

     

     

    System Information

    OS name:  Microsoft Windows 8 Pro with Media Center

    OS version:  6.2.9200  9200

    System name:  DRAGON

    System manufacturer:  System manufacturer

    System model:  System Product Name

    Processor:  GenuineIntel Intel64 Family 6 Model 30 Stepping 5 2.668  GHz

    BIOS:  American Megatrends Inc., 2101  

     

     

    Intel® Rapid Storage Technology enterprise Information

    Kit installed:  11.7.0.1013

    User interface version:  11.7.0.1013

    Language:  English (Australia)

    Driver version:  11.7.0.1013

    ISDI version:  11.7.0.1013

     

     

    Storage System Information

    Controller name:  Intel(R) 5 Series/3400 Series SATA AHCI Controller

    Type:  SATA

    Mode:  AHCI

    Number of SATA ports:  6

    Number of volumes:  0

    Number of spares:  0

    Number of available disks:  1

    Rebuild on Hot Plug:  Disabled

    Manufacturer:  32902

    Model number:  15138

    Product revision:  5

    Direct attached disk:  OCZ-56KC8S96KG5287QE

     

     

    Disk on Controller 0, Port 0

    Status:  Normal

    Type:  SATA SSD

    Location type:  Internal

    Size:  112 GB

    System disk:  Yes 

    Disk data cache:  Enabled

    Command queuing:  NCQ

    SATA transfer rate: 3 Gb/s

    Model:  OCZ-VERTEX2                            

    Serial number:  OCZ-56KC8S96KG5287QE

    SCSI device ID:  0

    Firmware:  1.37   

    Physical sector size:  512 Bytes

    Logical sector size:  512 Bytes

     

     

    ATAPI device on Controller 0, Port 3

    Location type:  Internal

    SATA transfer rate: 1.5 Gb/s

    Model:  Optiarc DVD RW AD-7240S                

    Serial number:  Not Available

    Firmware:  1.04   

     

     

    Empty port

    Port:  1

    Port location:  Internal

     

     

    Empty port

    Port:  2

    Port location:  Internal

     

     

    Empty port

    Port:  4

    Port location:  Internal

     

     

    Empty port

    Port:  5

    Port location:  Internal

     

     

    -------------------------------------------------

    System Report

     

     

    System Information

    OS name:  Microsoft Windows 8 Pro with Media Center

    OS version:  6.2.9200  9200

    System name:  DRAGON

    System manufacturer:  System manufacturer

    System model:  System Product Name

    Processor:  GenuineIntel Intel64 Family 6 Model 30 Stepping 5 2.668  GHz

    BIOS:  American Megatrends Inc., 2101  

     

     

    Intel® Rapid Storage Technology enterprise Information

    Kit installed:  11.7.0.1013

    User interface version:  11.7.0.1013

    Language:  English (United States)

    Driver version:  11.7.0.1013

    ISDI version:  11.7.0.1013

     

     

    Storage System Information

    Controller name:  Intel(R) 5 Series/3400 Series SATA AHCI Controller

    Type:  SATA

    Mode:  AHCI

    Number of SATA ports:  6

    Number of volumes:  0

    Number of spares:  0

    Number of available disks:  1

    Rebuild on Hot Plug:  Disabled

    Manufacturer:  32902

    Model number:  15138

    Product revision:  5

    Direct attached disk:  OCZ-56KC8S96KG5287QE

     

     

    Disk on Controller 0, Port 0

    Status:  Normal

    Type:  SATA SSD

    Location type:  Internal

    Size:  112 GB

    System disk:  Yes 

    Disk data cache:  Enabled

    Command queuing:  NCQ

    SATA transfer rate: 3 Gb/s

    Model:  OCZ-VERTEX2                            

    Serial number:  OCZ-56KC8S96KG5287QE

    SCSI device ID:  0

    Firmware:  1.37   

    Physical sector size:  512 Bytes

    Logical sector size:  512 Bytes

     

     

    ATAPI device on Controller 0, Port 3

    Location type:  Internal

    SATA transfer rate: 1.5 Gb/s

    Model:  Optiarc DVD RW AD-7240S                

    Serial number:  Not Available

    Firmware:  1.04   

     

     

    Empty port

    Port:  1

    Port location:  Internal

     

     

    Empty port

    Port:  2

    Port location:  Internal

     

     

    Empty port

    Port:  4

    Port location:  Internal

     

     

    Empty port

    Port:  5

    Port location:  Internal

  • 3. Re: RST service won't start on Windows 8 when using a Storage Space
    Fred_Intel Community Member
    Currently Being Moderated

    Hi Ashton,


    I will check that and I will post here any information as soon as I have it.


    Thanks!

  • 4. Re: RST service won't start on Windows 8 when using a Storage Space
    John Community Member
    Currently Being Moderated

    Hi Fred_Intel

     

    I am Running into the same trouble as Ashton After I Create a window 8 Stroage Space

    RST Just cannot be started

     

    RST error01.jpg

     

    Abnormally Stopped System Services

     

     

    A service is reported as having an unexpected error code

    One or more services has failed. The service did not stop gracefully, suggesting the service may have crashed or one of its components stopped in an unsupported way.

    Service exited with code not equal to 0 or 1077

    Restart the service
    Top: of  1

     

    IAStorDataMgrSvc
    Display Name:Intel(R) Rapid Storage Technology
    Exit Code:1067
    Service Name:IAStorDataMgrSvc
    Path:"C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe"
    Service Code:0
    Started:False
    State:Stopped
  • 5. Re: RST service won't start on Windows 8 when using a Storage Space
    Martin Sawicki Community Member
    Currently Being Moderated

    Hi there,

     

    i'm getting the same issue on Windows 8 Pro and on Windows 2012 Server Essentials.

     

    same exit code: 1067, when disabling the storage spaces drives, RST works fine.

     

    version: 11.7.0.1013

     

    EDIT: I see it takes the intel guys a long time before any info is gathered. hmmmm

  • 6. Re: RST service won't start on Windows 8 when using a Storage Space
    Brett Community Member
    Currently Being Moderated

    Me too. Windows 8 64bit installed on a DZ75ML-45K. RST v. 1013 will not run with a Storage Space installed.

  • 7. Re: RST service won't start on Windows 8 when using a Storage Space
    Jason Community Member
    Currently Being Moderated


    Windows 8 Pro x64 and Windows storage spaces here also.  Intel RST Service not working at all now.

    BTW, INTEL FORUM MODERATOR... fix this!  when a consumer posts on these forum, if this miss the subdued small button on the bottom left (Add Reply) and instead click on the darker and more announced (Reply to original post) button, there message appears to get wiped out and they have to type in from scratch.  Very disappointing forum UI.  Either that or it's just not posting, with a super long delay or something, this is my 3rd attempt to post to the message.

  • 8. Re: RST service won't start on Windows 8 when using a Storage Space
    Constantine Community Member
    Currently Being Moderated

    This case is probably similar to this one http://communities.intel.com/message/174087#174087. Please update RST to version 12.0.0.1083.

  • 9. Re: RST service won't start on Windows 8 when using a Storage Space
    Martin Sawicki Community Member
    Currently Being Moderated

    Issue still not resolved with RST version 12.0.0.1083 !

     

    please someone get this thing working asap.. getting really annoying.

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