3 Replies Latest reply: Feb 12, 2013 1:17 PM by Diego_Intel RSS

Need help geting RAID 1 to rebuild. Missing hard drive error.

Lyndon Community Member
Currently Being Moderated

_--_My RAID 1 has degraded and I cannot get it running again.

 

I am using Intel Matrix Storage version 8.5 with ICH8R/ICH9R/ICH10R SATA RAID

 

I have used this RAID array for many years. A few days ago I got a SMART warning and my drive on Volume one started to fail. I swapped out the drive and replaced it with an identical drive.

 

On booting my computer it says the RAID is degraded in both drives. The Matrix Storage icon in the system tray says "A RAID Volume is degraded because of missing hard drives.

 

The Storage Manager shows Array-0000 Port 0 as having a hard drive, but under that shows a missing hard drive

 

The Storage Manager shows Array-0001 Port 1 as having a hard drive, but under that shows a missing hard drive as well.

 

Both drives are installed correctly and functioning, but I am unable to rebuild the array.

 

I have even tried using the "Create RAID Volume from existing hard drive" wizard but I am unable to do so because it is unable to locate my new drive.

 

---------------------------------

 

The System report is as follows:

 

 

System Information

 

Kit Installed: 8.5.0.1032

Kit Install History: 8.5.0.1032, Uninstall

Shell Version: 8.5.0.1032

 

OS Name: Microsoft Windows XP Professional

OS Version: 5.1.2600 Service Pack 3 Build 2600

System Name: LYNDON-DESKTOP

System Manufacturer: ASUSTeK Computer INC.

System Model: P5B-PLUS Series

Processor: Intel(R) Core(TM)2 CPU          6600  @ 2.40GHz

BIOS Version/Date: American Megatrends Inc. 1103   , 07/11/2008

 

Language: ENU

 

 

 

Intel(R) Matrix Storage Manager

 

Intel RAID Controller: Intel(R) ICH8R/ICH9R/ICH10R SATA RAID Controller

Number of Serial ATA ports: 6

 

RAID Option ROM Version: 6.0.0.1017

Driver Version: 8.5.0.1032

RAID Plug-In Version: 8.5.0.1032

Language Resource Version of the RAID Plug-In: 8.5.0.1032

Create Volume Wizard Version: 8.5.0.1032

Language Resource Version of the Create Volume Wizard: 8.5.0.1032

Create Volume from Existing Hard Drive Wizard Version: 8.5.0.1032

Language Resource Version of the Create Volume from Existing Hard Drive Wizard: 8.5.0.1032

Modify Volume Wizard Version: 8.5.0.1032

Language Resource Version of the Modify Volume Wizard: 8.5.0.1032

Delete Volume Wizard Version: 8.5.0.1032

Language Resource Version of the Delete Volume Wizard: 8.5.0.1032

ISDI Library Version: 8.5.0.1032

Event Monitor User Notification Tool Version: 8.5.0.1032

Language Resource Version of the Event Monitor User Notification Tool: 8.5.0.1032

Event Monitor Version: 8.5.0.1032

 

Array_0000

Status: No active migrations

Hard Drive Data Cache Enabled: Yes

Size: 596.1 GB

Free Space: 0 GB

Number of Hard Drives: 2

Hard Drive Member 1: ST3320620NS

Hard Drive Member 2: Missing hard drive

Number of Volumes: 1

Volume Member 1: Volume0

 

Array_0001

Status: No active migrations

Hard Drive Data Cache Enabled: Yes

Size: 596.1 GB

Free Space: 0 GB

Number of Hard Drives: 2

Hard Drive Member 1: ST3320620NS

Hard Drive Member 2: Missing hard drive

Number of Volumes: 1

Volume Member 1: Volume1

 

Volume0

Status: Degraded

System Volume: Yes

Volume Write-Back Cache Enabled: No

RAID Level: RAID 1 (mirroring)

Size: 298 GB

Physical Sector Size: 512 Bytes

Logical Sector Size: 512 Bytes

Number of Hard Drives: 2

Hard Drive Member 1: ST3320620NS

Hard Drive Member 2: Missing hard drive

Parent Array: Array_0000

 

Volume1

Status: Degraded

System Volume: No

Volume Write-Back Cache Enabled: No

RAID Level: RAID 1 (mirroring)

Size: 298 GB

Physical Sector Size: 512 Bytes

Logical Sector Size: 512 Bytes

Number of Hard Drives: 2

Hard Drive Member 1: ST3320620NS

Hard Drive Member 2: Missing hard drive

Parent Array: Array_0001

 

Hard Drive 0

Usage: Array member

Status: Normal

Device Port: 0

Device Port Location: Internal

Current Serial ATA Transfer Mode: Generation 1

Model: ST3320620NS

Serial Number: 5QF2ZZ2W

Firmware: 3.AEG

Native Command Queuing Support: Yes

Hard Drive Data Cache Enabled: Yes

Size: 298 GB

Physical Sector Size: 512 Bytes

Logical Sector Size: 512 Bytes

Number of Volumes: 1

Volume Member 1: Volume0

Parent Array: Array_0000

 

Hard Drive 1

Usage: Array member

Status: Normal

Device Port: 1

Device Port Location: Internal

Current Serial ATA Transfer Mode: Generation 1

Model: ST3320620NS

Serial Number: 5QF2ZLF7

Firmware: 3.AEG

Native Command Queuing Support: Yes

Hard Drive Data Cache Enabled: Yes

Size: 298 GB

Physical Sector Size: 512 Bytes

Logical Sector Size: 512 Bytes

Number of Volumes: 1

Volume Member 1: Volume1

Parent Array: Array_0001

 

Hard Drive 2

Status: Missing

 

Hard Drive 3

Status: Missing

 

Unused Port 0

Device Port: 2

Device Port Location: Internal

 

Unused Port 1

Device Port: 3

Device Port Location: Internal

 

Unused Port 2

Device Port: 4

Device Port Location: Internal

 

CD/DVD Drive 0

Device Port: 5

Device Port Location: Internal

Current Serial ATA Transfer Mode: Generation 1

Model: TSSTcorpCD/DVDW SH-S183L

Serial Number: Data not reported

Firmware: SB03

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