_--_My RAID 1 has degraded and I cannot get it running again.
I am using Intel Matrix Storage version 8.5 with ICH8R/ICH9R/ICH10R SATA RAID
I have used this RAID array for many years. A few days ago I got a SMART warning and my drive on Volume one started to fail. I swapped out the drive and replaced it with an identical drive.
On booting my computer it says the RAID is degraded in both drives. The Matrix Storage icon in the system tray says "A RAID Volume is degraded because of missing hard drives.
The Storage Manager shows Array-0000 Port 0 as having a hard drive, but under that shows a missing hard drive
The Storage Manager shows Array-0001 Port 1 as having a hard drive, but under that shows a missing hard drive as well.
Both drives are installed correctly and functioning, but I am unable to rebuild the array.
I have even tried using the "Create RAID Volume from existing hard drive" wizard but I am unable to do so because it is unable to locate my new drive.
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The System report is as follows:
System Information
Kit Installed: 8.5.0.1032
Kit Install History: 8.5.0.1032, Uninstall
Shell Version: 8.5.0.1032
OS Name: Microsoft Windows XP Professional
OS Version: 5.1.2600 Service Pack 3 Build 2600
System Name: LYNDON-DESKTOP
System Manufacturer: ASUSTeK Computer INC.
System Model: P5B-PLUS Series
Processor: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
BIOS Version/Date: American Megatrends Inc. 1103 , 07/11/2008
Language: ENU
Intel(R) Matrix Storage Manager
Intel RAID Controller: Intel(R) ICH8R/ICH9R/ICH10R SATA RAID Controller
Number of Serial ATA ports: 6
RAID Option ROM Version: 6.0.0.1017
Driver Version: 8.5.0.1032
RAID Plug-In Version: 8.5.0.1032
Language Resource Version of the RAID Plug-In: 8.5.0.1032
Create Volume Wizard Version: 8.5.0.1032
Language Resource Version of the Create Volume Wizard: 8.5.0.1032
Create Volume from Existing Hard Drive Wizard Version: 8.5.0.1032
Language Resource Version of the Create Volume from Existing Hard Drive Wizard: 8.5.0.1032
Modify Volume Wizard Version: 8.5.0.1032
Language Resource Version of the Modify Volume Wizard: 8.5.0.1032
Delete Volume Wizard Version: 8.5.0.1032
Language Resource Version of the Delete Volume Wizard: 8.5.0.1032
ISDI Library Version: 8.5.0.1032
Event Monitor User Notification Tool Version: 8.5.0.1032
Language Resource Version of the Event Monitor User Notification Tool: 8.5.0.1032
Event Monitor Version: 8.5.0.1032
Array_0000
Status: No active migrations
Hard Drive Data Cache Enabled: Yes
Size: 596.1 GB
Free Space: 0 GB
Number of Hard Drives: 2
Hard Drive Member 1: ST3320620NS
Hard Drive Member 2: Missing hard drive
Number of Volumes: 1
Volume Member 1: Volume0
Array_0001
Status: No active migrations
Hard Drive Data Cache Enabled: Yes
Size: 596.1 GB
Free Space: 0 GB
Number of Hard Drives: 2
Hard Drive Member 1: ST3320620NS
Hard Drive Member 2: Missing hard drive
Number of Volumes: 1
Volume Member 1: Volume1
Volume0
Status: Degraded
System Volume: Yes
Volume Write-Back Cache Enabled: No
RAID Level: RAID 1 (mirroring)
Size: 298 GB
Physical Sector Size: 512 Bytes
Logical Sector Size: 512 Bytes
Number of Hard Drives: 2
Hard Drive Member 1: ST3320620NS
Hard Drive Member 2: Missing hard drive
Parent Array: Array_0000
Volume1
Status: Degraded
System Volume: No
Volume Write-Back Cache Enabled: No
RAID Level: RAID 1 (mirroring)
Size: 298 GB
Physical Sector Size: 512 Bytes
Logical Sector Size: 512 Bytes
Number of Hard Drives: 2
Hard Drive Member 1: ST3320620NS
Hard Drive Member 2: Missing hard drive
Parent Array: Array_0001
Hard Drive 0
Usage: Array member
Status: Normal
Device Port: 0
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 1
Model: ST3320620NS
Serial Number: 5QF2ZZ2W
Firmware: 3.AEG
Native Command Queuing Support: Yes
Hard Drive Data Cache Enabled: Yes
Size: 298 GB
Physical Sector Size: 512 Bytes
Logical Sector Size: 512 Bytes
Number of Volumes: 1
Volume Member 1: Volume0
Parent Array: Array_0000
Hard Drive 1
Usage: Array member
Status: Normal
Device Port: 1
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 1
Model: ST3320620NS
Serial Number: 5QF2ZLF7
Firmware: 3.AEG
Native Command Queuing Support: Yes
Hard Drive Data Cache Enabled: Yes
Size: 298 GB
Physical Sector Size: 512 Bytes
Logical Sector Size: 512 Bytes
Number of Volumes: 1
Volume Member 1: Volume1
Parent Array: Array_0001
Hard Drive 2
Status: Missing
Hard Drive 3
Status: Missing
Unused Port 0
Device Port: 2
Device Port Location: Internal
Unused Port 1
Device Port: 3
Device Port Location: Internal
Unused Port 2
Device Port: 4
Device Port Location: Internal
CD/DVD Drive 0
Device Port: 5
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 1
Model: TSSTcorpCD/DVDW SH-S183L
Serial Number: Data not reported
Firmware: SB03
Hello,
Being this a RAID 1, you can just set the disks to non RAID through the Control I option ROM and then boot to the operating system installed in one of the drives.
Once you get in the operating system, use the “create RAID volume from an existing hard drive” option you mentioned.
By following this process, will it attempt to erase the content of the disks? When a RAID is initially created in the Control I option ROM a warning is given that the disks will be erased, so I just wonder if setting it to non-RAID also erases the drives.
Also, if your process is followed, I assume both drives should be installed while setting to non-RAID, and though the boot process? Or should I remove the second drive while setting to non-RAID? I might say I am a bit paranoid about losing data during this procedure.
As this is a RAID 1, when you delete the RAID volume, it does not affect the data on the drives. In fact, both hard drives need to be installed.
If you are concerned about losing data on the RAID 1, you may do a back up on it before attempting this process.

