1. This Intel site link for WiDi compatibility is outdated even though it says last updated in 2013. The last i7 processor shown is from early 2011: Intel� Wireless Display — System requirements for the Intel� Wireless Display
2. This is the processor I have: ARK | Intel® Core™ i7-3610QM Processor (6M Cache, up to 3.30 GHz)
I purchased the loaded up 17R Special Edition from Dell in the fall of 2012. Blu-ray, 3D, i7, lots of ram, SSD...loaded.
When I go through the process to load the Intel WiDi software it says the now-infamous "This platform is not compatible with Intel(R) WiDi blah blah"
I followed every known step - all Intel wireless software is up to date, Intel WiFi dashboard is installed...anything else that is required is done, from what I can tell from the internet.
So, I contacted Dell ProSupport and they were useless. US-based premium business support and useless. They cited the outdated first link I posted and couldn't understand that the second link overrides that since it distinctly says that my processor is capable of WiDi with its integrated HD 4000 graphics and plain-as-day blue box with "YES" in the middle re: WiDi compatibility.
I keep seeing "order the system with WiDi installed" when this comes up but that doesn't make sense. And what does that mean, exactly? If I have all of the latest everything, why shouldn't I be able to run it by installing some software? Is there something special that is installed at the factory? I doubt it.
So, why is this so hard, Intel? What kind of magic sauce do you rub on the stuff inside of computers "at the factory" to make it work with WiDi?
Dell has tried to help me a few times after the initial contact but it has been of no use. the first suggestion was to somehow go back to a previous version of my Nvidia driver so i could enable the integrated graphics but that never worked; there was no option for that no matter what i did. the second suggestion to to enable My Wifi or something to that effect but that was already activated. i haven't heard anything else since.
so, still no solution. Intel doesn't have any info, Dell doesn't have any info. it's one big mystery.
thanks. i used the link you included in your thread/post and it downloaded the installer package but when i tried to execute it, nothing happened. the UAC warning would come up, i'd grant it permission and then...nothing.
i tried multiple times with the same result - nothing would install
for me it doesn't matter - neither installation tactic works because my system already came with 3.5 SP1, otherwise shown as 3.5.1
i am so bummed at Intel and Dell for this. at least the Dell technician keeps contacting me with suggestions and stuff but honestly i am not sure why the Dell tech can't inquire within and figure out what is special/different about WiDi-enabled machines vs. those that don't come with that little decal on the palm rest. honestly, this is mind boggling.
My guess is they will discontinue WiDi and move on to miracast, that is why they have such terrible support for it. I called intel support...first they told me my machine wasnt compatible, then they told me it was Dell's problem...finally they transferred me to a manager who lied and said the drivers on their site are only for intel motherboards, not for intel chipsets. When I started telling him it was not true, he very quickly said "thank you for calling intel....." the complete speech and hung up.
I wouldnt mind if it was just drivers, problem with WiDi is that it required external hardware which if the drivers dont work, the external hardware (netgear devices or even TV sets) become kind of useless.