op I am using a Sony 32" TV as my monitor on my "New" MSI Z77A-GD65/Core i5-3570K/16GB build via HD4000 graphics, connected via the VGA port, running at 1360X768. I have Win7 x64 Ultimate SP1 installed and have run Windows Update (a new build not yet in production use - almost no applications other than MoBo utilities, drivers and standard Windows includes).
I have no issues with the display in operation until I switch to my other "Old" system (running at 1360X768 via an Nvidia based adapter) via KVM and then back. When I return to the New system, the resolution reverts to 1024X768 and stretches it to fit - not a pretty or usable sight!
I have had no such issues with any other system I have connected via the KVM whether on-board graphics or a dedicated graphics adapter is used - including some that used Intel on-board graphics.
I have reverted to an older Intel driver (no change), and then removed the Intel driver in favor of the default Windows driver, where the problem does not exist. So for now I have to choose between a basic display or reset the resolution each time I switch between systems.
In the Intel Driver Control Panel (both versions I have tried) the drop down menus do not contain any information - anywhere I looked. It won't allow setting anything. The website detection will not detect my driver version, though it detects the HD 4000 correctly. I used the driver provided by MSI initially, then tried the current 8.15 version from this site. Same behaviors with both.
Any suggestions are appreciated and I thank you in advance.
I have not determined a solution using the HD4000 graphics in my set up, and yours is the first response in nearly 3 weeks to my post.
I have to have my KVM, and needed to move forward, so I added a graphics adapter (HD7750 from XFX). That adapter, and it's drivers, function correctly, and have since installation. It is not expensive ($100+-), but still irritating to have to purchase it since I "paid" for graphics at the needed level in the CPU/Motherboard combo. The wheels of progress turn slowly though and I can't wait.
I have never seen this behavior in any other graphics combination. Besides my in-house needs, I use the KVM to connect systems I'm working on (for malware removal or such) and for set up and loading new systems, so there have been dozens of variations.
Hopefully Intel will find some answer, someday.
Good luck to us all!
After posting here, I did some more research and found a reg hack that seems to work, at least for now. I edited a couple of values in the following key. Keep in mind my monitor has a 16x10 aspect ratio and 1920x1200 is its native resolution.
DWORD value PrimSurfSize.cx = 1920, decimal
DWORD value PrimSurfSize.cy = 1200, decimal
According to the post I found, it doesn't solve everyone's problem, but it seems to work for me.
I'm still hoping Intel will come up with a proper and permanent solution. I use an 8 port KVM to work on seven PCs, and while I have nVidia, ATI and Intel video, this is the first time I have experienced this problem.
you are my hero !
I have had that boring issue with my HD4000 and an ASUS VK266H Monitor as well.
On my 2 other machines with Windows 8 Pro x64 and Ubuntu x64 and different GPUs also attached to the KVM switch I did not have such problems.
Thank you very much for your posting, your solution is working for me - you made my day :-)
I have the same issue on a HP Elitebook 8470p/WIN 7 64 bit/HD 4000 Driver version 22.214.171.12412 (3/26/2012) connected to a KVM. I am also hoping to run this laptop in dual-monitor mode. The odd thing is that when I switch to another computer on the KVM, the laptop suddenly thinks that the monitor is connected and all display settings return to what I want on the laptop while I am connected to another computer. The driver appears to be recognizing the opposite. (shows proper settings when I am connected to another computer and reverts to 1024X768 when selected)
I installed the new driver version 126.96.36.19971 (3/19/2013), rebooted and now I cannot set a higher resolution (max = 1366x768) on the larger display (Samsung 245BW). The Intel Graphics Control panel can't even recognize the type of display connected!!
Next, I downloaded and installed a previous version - 188.8.131.5232 (12/12/2012) - At least I got my resolution options back for the larger monitor! Unfortunately, the system will not keep the display resolution settings. NOTE: I have 2 other HP laptops with Radeon HD 6470M display adapters that do not have this problem. If Intel can fix this issue, I will be come a fan. If not, I will encourage HP to drop the Intel display adapters.
I have an HP ProBook 6470b with the same graphics chips and the same problem. It works fine connecting it to my LG 17" monitor directly, but when going through the KVM it eventually reverts back to some unknown configuration and won't let me pick a resolution higher than 1366x768. Every other PC on the KVM works fine, recognizes the monitor and automatically sets the correct resolution. I tried the registry changes, but they do not work in my case. Intel needs to fix this!