1 2 3 Previous Next 30 Replies Latest reply: May 19, 2013 11:00 PM by Joeb_ Go to original post RSS
  • 15. Re: IAStorUI has stopped working
    welby Community Member
    Currently Being Moderated

    Hi all,

     

    I have exactly the same issues with IAStorui failing:

     

    Fault bucket , type 0

    Event Name: CLR20r3

    Response: Not available

    Cab Id: 0

     

    Problem signature:

    P1: iastorui.exe

    P2: 10.8.0.1003

    P3: 4e9cb575

    P4: PresentationCore

    P5: 3.0.0.0

    P6: 4f3505fc

    P7: 5021

    P8: 0

    P9: System.TypeInitialization

    P10:

     

    Attached files:

    C:\Users\mark\AppData\Local\Temp\WERE8B9.tmp.WERInternalMetadata.xml

     

    These files may be available here:

    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_iastorui.exe_14a75f4418d8bc96cb343cce2d565542806afb_0f3ff3c0

     

    Analysis symbol:

    Rechecking for solution: 0

    Report Id: 56509fdc-e460-11e1-b823-00268337d491

    Report Status: 1

     

     

    I can enter the Raid Configuration using Ctrl-I and can see my drives, including the SSD I want to use as cache.

     

    It is very frustrating.

     

    Is there no other way of enabling SDD Cache other than using Intel's Software?

     

    To date I have tried disabling and then enabling dot net 3.51 from the "windows features". According to microsoft this process reinstalls dot net 3.51 - I just doubt that

     

    All my driverss are up to date and my MOBO firmware is also up to date.

     

    I still suspect the dot net component as being corrupted in some way.

     

    Any thoughts?

  • 16. Re: IAStorUI has stopped working
    ratsswfl Community Member
    Currently Being Moderated

    My solution for this problem came from going backwards rather than forward.

     

    In my case, my starting point is a factory image recovery on a Dell XPS 9100 and I was attempting to migrate from non RAID to RAID 1 (I wanted to migrate rather than clean install to avoid losing the Dell recovery partition and pre-installed drivers).

     

    I could open the RST application, but received the "has stopped working" error if I tried to "Manage".

     

    Disabling and re-enabling .NET 3.5.1 changed nothing, and because I had not allowed any updates in yet, 4.0 wasn't even on the system (I had previously tried fully updating a clean system before making the change and had failed).

     

    I decided to try un/reinstalling the RST application itself.  Since it's a Dell MOBO, I went to them for the download and noticed that the only thing available for this system was MSM 8.9.  I uninstalled RST and installed the availabe MSM.  (Note that the RST I uninstalled was part of the factory image, not something I installed separately.  The available download was actually older than the original software)

     

    After a resart, I opened the application and was immediately given the option to create a RAID array.  It's 25% complete as I write this and there's been no further error.

     

    For all I know, just re-installing the newest RST would have met with the same success, but I've seen plenty of threads where it didn't, so I offer this as "one more thing that worked" in hopes that it will work for others.

  • 17. Re: IAStorUI has stopped working
    MonkY Community Member
    Currently Being Moderated

    Intel released new RST drivers (Intel Rapid Storage Technology v11.7.0.1013), but unfortunately, it's still getting the same "iastorui has stopped working" error and then just crashes. I am on an Asus P8Z77 WS motherboard, with the new Ivy Bridge i7 CPU.

     

    Is Intel going the AMD way of solving things?

    Intel Rapid Storage Technology v11.2.0.1006 - Working but is really old (not good with my Intel SSD 520 Series)

    Intel Rapid Storage Technology v11.5.0.1207 - Memory Leaks (unusable)

    Intel Rapid Storage Technology v11.5.2.1001 - Still has Memory Leak issue

    Intel Rapid Storage Technology v11.6.0.1030 - Problems starting service and crashes

    Intel Rapid Storage Technology v11.7.0.1013 - Again... Problems starting service and crashes

     

    So, i've tested almost every version of their driver/app and the only one working on a top notch PC is an old one...

    P.S. I have done the tests on Windows 7 Professional 64bits

  • 18. Re: IAStorUI has stopped working
    Antonio Community Member
    Currently Being Moderated

    same for me but some people are not having a single issue with the 11.XX version so i dont know.

  • 19. Re: IAStorUI has stopped working
    rOOmUSh Community Member
    Currently Being Moderated

    Hello guys,

     

    I just want to report.

     

    Windows Server 2008 R2 x64

    Intel XEON X5650

    Supermicro X8DTL

    Using RAID5 with 6 3TB Seagate 7200 hdds.

     

    RST didn't work with 10.x.x.x version

     

    Updated to the latest RST 11.7.0.1013 and it worked.

  • 20. Re: IAStorUI has stopped working
    vnce Community Member
    Currently Being Moderated

    I found an article that mentioned a program im using that was causing the issue. EVGA Precision. Once I uninstalled it, Rapid Storage opened right up! Now I just need to figure out how to make precision play nicely with IRS.

    IAStorUI has stopped working - Microsoft Community

  • 21. Re: IAStorUI has stopped working
    MonkY Community Member
    Currently Being Moderated

    Well, i don't have EVGA Precision and the Rapid Storage still crashes...

  • 22. Re: IAStorUI has stopped working
    vnce Community Member
    Currently Being Moderated

    If another program could cause this for me, it could be for others. Try to stop all added programs and restarting IRS. To do this, go to Start > type msconfig > select Startup > select Disable all > select Apply > OK and restart your computer. See if you can manually start IRS. You might need to find it in start, intel, then click on it from there.

    You can also try this under the Services tab. Just make sure you Check mark HIDE ALL MICROSOFT SERVICES. You just want to stop installed programs, not windows services.

  • 23. Re: IAStorUI has stopped working
    MonkY Community Member
    Currently Being Moderated

    I have tried Intel Rapid Storage Technology v11.7.0.1013 Oficial even on a fresh installed Windows 7 Professional 64bits and still crashed. v11.1.0.1006 worked (and that's like an year old version). So it's clear for me that Intel changed something in the new drivers that make RST to crash/not load on some configurations...

  • 24. Re: IAStorUI has stopped working
    4zillionstars Community Member
    Currently Being Moderated

    Win7

    Errors 'IAStorUI stopped working' & 'Intel RST service is not running' - unable to access the Intel storage manager from the desktop & I can not create a volume/ set-up for RAID1 though I did have it in the past. I can enter the Intel Storage Manager on boot & the storage manager from the desktop & create a volume/set-up for RAID1, if I select RAID ON instead of the Legacy in the BIOS. However, that volume could not be deleted. This seemed to fix the issue for a short time.

    I have 4 options in the BIOS. 2 of them RAID ON & LEGACY. RAID ON is needed for the Intel RST and Legacy is needed for Win7. I do have a bootable image so it made the following easier. But is has worked without the issue reappearing:

    2 restores were done with a different intent & purpose. The steps are the following:

    • start with default settings then - BIOS: RAID ON; cd/dvd first in boot, Time & date, SMART reporting enabled, check video & audio & network & power loss recovery settings are still enabled 7 the way you want them, save.
    • enter intel manager on boot; double check disks to non-member status = no volume listed.
    • restore image or load you software.
    • create volume RAID 1, cycle power, confirm Volume in computer, manager, devices, disks & at drives = no errors.
    • reboot, enter Intel manager on boot, delete volume etc. then, 3 finger salute, BIOS, NOW select LEGACY etc on settings, save, restore image, on the reboot after Win7 load LONG B4 entering user and password, enter BIOS, select RAID ON, save, 3 finger salute; continue as normal for set-up.
  • 25. Re: IAStorUI has stopped working
    mmasterson Community Member
    Currently Being Moderated

    I found how to work around the BEX error (from a guy named Butmunch [sic] on OCZ's SSD forums).

     

    I had a well-running Windows-7-64 desktop with some non-system drives in a RAID array.  I needed more space and purchased my first "advanced format" 4K-sector drive.  The drive came with a bunch of warnings about updating drivers, so I downloaded and installed the latest RST 11.7.  After restarting, RST stopped working with the following error:

     

    Problem Event Name: BEX

    Application Name: IAStorUI.exe

    Application Version: 11.7.0.1013

    Application Timestamp: 50aa9318

    Fault Module Name: ISDI2.dll

    ...................

     

    WORKAROUND:

     

    A lot of higher-end desktop motherboards have the usual six SATA ports connected to the Intel chipset, AND two additional SATA ports provided by another SATA-controller chip on your motherboard.  The extra SATA ports are typically a different color plastic and/or located on the motherboard in a place separate from the six Intel ports.

     

    Go into the BIOS, disable the extra non-Intel SATA ports, and restart. Intel RST 11.x should work normally.

     

    I have an older Core-2 based system with a Gigabyte brand motherboard [P45-ICH10R chipset].  The guy who discovered the workaround was using a new Asus Z77 "Sabertooth" motherboard.  The fact that it worked for both of us means it should apply to a wide variety of hardware.

     

    Unfortunately, you lose the extra SATA ports in the process.

     

    Hope this helps some people.  Here’s where I found the solution if anybody wants to read about Butmunch’s bitchin’ computer:  http://www.ocztechnologyforum.com/forum/archive/index.php/t-108604.html

  • 26. Re: IAStorUI has stopped working
    Paul Community Member
    Currently Being Moderated

    I had the same issue with my Intel DZ77RE-75K Board.  The RST service and application would not start and was crashing. 

     

    After reading the workaround posted by mmasterson I realized I had not installed a driver for the second hard disk controller.  I was still using the Microsoft Provided SATA controller driver. 

     

    I installed the correct Marvell driver for my second SATA controller and re-installed RST 11.7.0.1013.  It's now working normal.  Thanks for your posts!

  • 27. Re: IAStorUI has stopped working
    MonkY Community Member
    Currently Being Moderated

    Intel Rapid Storage Technology v11.7.1.1001 has exactly the same bug as versions before. Back to my good old  v11.2.0.1006 (released about an year ago). I feel kinda cheated for buying Intel motherboard + Intel CPU + Intel SSD... and still have a non-working driver.

    2013-02-26_175201.png

  • 28. Re: IAStorUI has stopped working
    michael_intel Community Member
    Currently Being Moderated

    Hello,


    I recommend you get the latest Intel(R) Rapid Storage Technology version at the following below:

     

    http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22272&lang=eng&OSVersion=Windows%207%20(64-bit)*&DownloadType=

     

    I also recommend you the following several solutions at the URL below:

     

    http://www.intel.com/support/graphics/sb/cs-009483.htm?wapkw=graphics+accelerator+drivers+stopped+responding

     

    Regards,

    Michael

  • 29. Re: IAStorUI has stopped working
    Tom Community Member
    Currently Being Moderated

    I've tried 11.1, 11.6, & 11.7. The latest worked until I updated my BIOS. I'm using a Z77 motherboard with a 64 bit OS. I've tried all the tricks.. changing service startup options, removing .net 3.5.1 & reinstalling & updating, downloading .net 4.0.

     

    Michael's link points to 11.7

     

    I downloaded this file & it works properly now.

    STOR_allOS_12.0.0.1083_PV

     

    Here is the URL:

    Download Center

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