Just received a response from Intel Customer Support:

Dear Mr. xxxx,

Thank you for your inquiry to Intel Customer Support.

We are unable to confirm the issue you reported, Intel Support has not received any reports from customer related the the issue you described.

Please consider that any communities platforms, or forums are an open forum where people can provide any kind of information.
This information does not come from any Intel sources and is not necissarily covered or confirmed by intel.
 
Moreover, please take into account that it is always possible that third party equipment or components are not always (fully) compatible with Intel products.

Only when issues have been reported to Intel Support we are able to investigate theres issues, this has not been the case regarding the problem you described, as such this is not a known issue as far as Intel is concerned.

Kind regards,

Andre B.

Intel Customer Support (EMEA)
Intel Corporation (UK) Limited
Registered No. 1134945 (England)
Registered Office: Pipers Way, Swindon SN3 1RJ
VAT No: 860 2173 47

I can not believe it !

Best regards

H

Oh really. I had reported this PCIe TV tuner issue since 1st of June 2012 and my case ID is 8000451358. You can use this case number to F them upside down and tell them you found out that others are also having the same issue as yours and you question them are they sure you are the only person in the whole planet Earth with this problem.

I will tell you exactly how the Intel representative will reply. They will say "Oh sorry, I mean no else reported to me about the TV tuner issue except you".

You know why I knew how they will answer because I also get the same sh-it reply from them. I teach you how to question them back by asking :

"You mean Intel does not link up world wide common issue and consolidate into a data base, what you mean by you only heard from 1 person, you did not go and check the world wide data base complaint before replying to me ?! In your email reply you use the word WE so meaning to say everyone and please stop denying you are not trying to shift the blame to all others except your own self. The Intel forum so many people are complaining are you blind !"

You question them back and see how they react.

Intel, my certificated PCI-Express TV-Card is still waiting to work. Please fix the issue!

Intel released new bios 0042 (Dq77kb)

pcie tuner still does not work...

great support!

I think you need to start a new thread, this one's been given a green tick 'assumed answered' so may be passed over by intel techs.

edit: with a title that's more explanatory of the issue

A new response by INTEL

Dear Mr. XXXXXX,

Thank you for your response.

We do not have any additional advise or comment with regards to our email response provided on 07 08 2012.

As indicated information in open forums is not provided by Intel and is not covered by Intel. Since we have not received information from customers on a huge scale regarding the issue you mentioned, this is not regarded as a general known issue.

The issue for which you provided the service ticket number has been resolved and does not indicate a general problem.

Kind regards,

Andre B.

Intel Customer Support (EMEA)
Intel Corporation (UK) Limited
Registered No. 1134945 (England)
Registered Office: Pipers Way, Swindon SN3 1RJ
VAT No: 860 2173 47

Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. *Other names and brands may be claimed as the property of others.

A representative of Intel may subsequently contact you by email in order to obtain your feedback on the quality of the support you received. If you do not wish to participate, simply delete the survey email.

In my email i have pointed to ticket #8000451358!

Any word on this? My TL-WDN4800 wifi card will not work in my DH77DF.

Now i have bought the ASRock H77M-ITX and all is working like a charme with my DD Cine S2 V6! I can not understand this behavior of INTEL with confirmed and reproducable bugs!

This shows that Intel lives in complete denial of the problem.

That time during the UEFI issue on 1st of June 2012. I ask the Intel rep to go straight to the bios engineer to ask if the UEFI is an identified problem for DH77EB so that we can save all the time from bouncing email back and forth. Die die the stupid Intel rep called Lyn from the Philipine refused to email the bios engineer. She only said UEFI is not an identified issue and I am required to go through a 2 hours troubleshooting with a idiot person Called Michelle. Guess what after the 2 hours of time wasted with that Michelle fella they email back and said fault not simulated wasting my bloody time but they later eat back their own words saying a bios solution is identified and they slap their own face.

Till now the TV tuner PCIe issue is not resolved and it is spreading like wild fire to other user. (PS. I had highlighted the TV tuner PCIe compatibility + UEFI issue for Intel DH77EB since 1st of June 2012)

Below is the hopless reply from that Idiotic Lye women from Intel. She only know how to extract information from the Intel website and push away all the problem

Date : 19 June 2012

From : Lyn

Dear : Mr XXXX

Below are the answers to your concern:

a) So are you saying the fault had been simulated and a bios update is coming up for the DH77EB ?

This issue has been escalated and was simulated. A bios solution had been identified and we are just Waiting for production bios release.

b) May I know roughly the date when will the bio be release ?

There is no estimated timeline for the fix. Please provide us a more detailed explanation on why you need an immediate fix on this board. We
will surely appreciate any business impact on your side which includes the total number of units affected,sold or impacted and how it affects you and your business if applicable. Take note that each BIOS release does not contain a single fix since we are catering a lot of fixes based on customers report and urgency of the issue.

Feel free to visit our site from time to time for any future BIOS release and you may check the release notes of each BIOS to check if the
fix has already been included.

The next day I called back and F this women upside down saying that I had email them since 1st of June and what she mean by I need a fix immediately when I never demand for an immediate fix on 1st June. I tell her she better bloody don't put words into my mouth. We buy their board we expect something to be in working condition when we buy it and she demand a reason from me why I need a fix, bloody hell. So she expect me to buy a brand new board and accept it as not functional when we purchase it ?

c) How come now you are able to simulate the fault but previously you are unable to do so and the previous time you say it is ok on your side without any UEFI issue ?

Please take note that we have to try all means of testing based on the facts provided and during that time, we are still had an ongoing set of
tests on our side. We made different sets of tests having different configurations. Again, a bios solution had been identified and we are just
Waiting for production bios release.

Take note how cunning this women is avoiding my direct firing on why at 1st they claim the DH77EB had no UEFI issue and then later on turn around and slap their own face saying a bios fixed for UEFI was identified.

d) Regarding the PCIe TV tuner compatibility issue which is spreading amoung the 7 series motherboard users what did the engineers had to
say about this ? Will the bios update resolve the compatibility issue ?

As discussed before, you were asked to consult the manufacturer of the TV tuner card for any possible firmware update. You may also check with
them if the card is compatible with the new 7 series of motherboard. Please double check if the TV tuner card was released prior to the 7 series was made, if yes, you may need to consult the card manufacturer for compatibility issues with our new boards.

Please let us know if you are willing to ship your card to us for further testing. If there's an urgency on this issue with the TV tuner card, feel free to provide the full business impact as well so that we can coordinate this concern.

Whao ho, push away all the problem to the TV tuner manufacturer and she demand a reason why I need a fix again.

Sincerely,

Lyn R.
Intel Customer Support