game freezes at start

Hello,

I suggest installing the latest generic driver on our site. Please be aware that we provide generic drivers that have not been developed or tested specially for your system. Each motherboard, laptop or Original Equipment Manufacturer can add, remove and change features on the video controllers they implement on their systems. Therefore they provide customized drivers to support such changes. So we always recommend using the latest drivers provided directly by your motherboard or Original Equipment Manufacturer.

If you have already tried the latest driver from your computer manufacturer and would like to try instead the generic Intel graphics driver, you may download the latest generic driver from the Intel Download Center:

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics&ProdId=3231&LineId=1101&FamilyId=39

If during the installation of the Intel generic drivers you get this message: "driver not validated on this computer", go here for further instructions:

http://support.intel.com/support/graphics/sb/CS-022355.htm

Additionally you can try the game troubleshooting guide posted at:

http://www.intel.com/support/graphics/sb/cs-010486.htm

Furthermore check with the game developer in order to check for any known issues, updated and to make sure that the system meets the minimum requirements to play the game.