My son gave me a SS4200-E box. I put in 2 formated WD 500g drives. When I start it, EMC SOHO asks for a login and a password. My son can't provide these, he forgot them. I tried resetting the system using the system reset button. The system still wants a login and password. How can I overcome this?

To reset the password, you need to press the reset button and hold it for around 5 seconds, until the front panel power button begins to blink. For more details, see http://www.intel.com/support/motherboards/server/ss4200-e/sb/CS-028587.htm

I am having almost the same issue where i have permanently lost my domain controller, and i am trying to switch back to the workgroup environment by resetting the unit but the problem is that everytime i reset the unit i got the wizard to enter the admin username and password then it asks for a restart, but after i restarted the unit the web login still shows the old domain name shaded and it is asking about the username and password under the old domain environment and whenever i put the admin username and password for the lost domain i got (Domain Controller not found) ! please advice

Thanks.

To switch between Workgroup mode and AD mode you use Storage Manager UI to switch between Workgroup mode and Active Directory mode (Settings > Network Services > Windows File Sharing (CIFS)).

Switching between Workgroup mode and AD mode will remove the existing permissions setting of all private folders.

After switching, a user with administrative privileges on the SS4200-E can reassign permissions setting or delete these private folders. This is to enable the content of private folders created under one mode to be accessible under another mode.

In the case of permanent loss of the domain controller, this feature provides a way to recover/delete AD folders under Workgroup mode.

Regards,

John

The problem is that when the DC is totally down you cannot access the web management console to switch the storage back to the workgroup mode .. please see the images below images.

Beside this I've tried to reset the storage from the behind button and every time i did this the storage took me to the wizard of creating new admin and password then it asks for a restart but after the restart i still get the same old issue as the images show.

Thanks.