HDD Temperatures on Intel RAID Controller SRCSATAWB

Ciprian Jul 13, 2012 3:29 AM

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Hello,

I have Intel RAID Controller SRCSATAWB. The problem is that is not reading disk temperatures nowhere (RWC2, RAID BIOS or other 3'rd party apps) and i get error ID 113 on all drives over and over:

113	[Information, 0]	2012-07-13, 10:48:43	Controller ID: 0 Unexpected sense: PD = -:-:4Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:43	Controller ID: 0 Unexpected sense: PD = -:-:3Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:43	Controller ID: 0 Unexpected sense: PD = -:-:1Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:43	Controller ID: 0 Unexpected sense: PD = -:-:0Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:43	Controller ID: 0 Unexpected sense: PD = -:-:2Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:42	Controller ID: 0 Unexpected sense: PD = -:-:4Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:42	Controller ID: 0 Unexpected sense: PD = -:-:3Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:42	Controller ID: 0 Unexpected sense: PD = -:-:1Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:42	Controller ID: 0 Unexpected sense: PD = -:-:0Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:42	Controller ID: 0 Unexpected sense: PD = -:-:2Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:41	Controller ID: 0 Unexpected sense: PD = -:-:4Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:41	Controller ID: 0 Unexpected sense: PD = -:-:3Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:41	Controller ID: 0 Unexpected sense: PD = -:-:1Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:41	Controller ID: 0 Unexpected sense: PD = -:-:0Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:41	Controller ID: 0 Unexpected sense: PD = -:-:2Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:40	Controller ID: 0 Unexpected sense: PD = -:-:4Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:40	Controller ID: 0 Unexpected sense: PD = -:-:3Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:40	Controller ID: 0 Unexpected sense: PD = -:-:1Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:40	Controller ID: 0 Unexpected sense: PD = -:-:0Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00
113	[Information, 0]	2012-07-13, 10:48:40	Controller ID: 0 Unexpected sense: PD = -:-:2Invalid field in CDB, CDB = 0x4d 0x00 0x4d 0x00 0x00 0x00 0x00 0x00 0x20 0x00 , Sense = 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x24 0x00 0x00 0x00 0x00 0x00

I installed several disk drives, diferent manufacturers and we testes all 8 channels ... but still nothing

I updated / dowgraded FW 11.0.1-0022 and 1.40.232-1007 ... still nothing

I can live with that, i mean that we can't see/read drives temperatures but ID 113 Info / Error is really annoying because fills up the log and increase the posibility to miss something important. For now i deactivated the ID 113 but is not right because are many "real" errors reported by ID 113.

Any help will be really apreciated.

Best regards,

Ciprian

1. Re: HDD Temperatures on Intel RAID Controller SRCSATAWB

john_s@intel Jul 13, 2012 5:20 PM (in response to Ciprian)

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Ciprian,

Are you using a backplane? You must connect the IPMB cable for updating the hot-swap controller firmware, reading the temperature, and detecting drive presence to the backplane.

I don't know if it'll help, but you might want to update the SRCSATAWB firmware. I think v11.0.1-0042 is the latest for the controller.

Regards,
John
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2. Re: HDD Temperatures on Intel RAID Controller SRCSATAWB

Ciprian Jul 14, 2012 9:21 AM (in response to john_s@intel)

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Thank you for reply. The drives are directly connected into RAID Controller with provided MINI-SAS to SATA cables.
In my research, i found that the last FW available for SRCSATAWB is v11.0.1-0036.
* I made a mistake in first post, i've upgraded to v11.0.1-0036 then back to v11.0.1-0022. but nothing, ID 113 is still there*

I can't find better than 11.0.1-0036 on support page for SRCSATAWB, there is no v1.0.1-0042.

Best regards,
Ciprian
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3. Re: HDD Temperatures on Intel RAID Controller SRCSATAWB

john_s@intel Jul 17, 2012 10:24 AM (in response to Ciprian)

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Ciprian,

The v1.0.1-0042 package was posted recently and took a bit to go live. I checked, it's there now.

John
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4. Re: HDD Temperatures on Intel RAID Controller SRCSATAWB

Ciprian Jul 17, 2012 1:04 PM (in response to john_s@intel)

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Yes, indeed ... found it ! Thanks
Update to v11.0.1-0042 didn't helped ... any thoughts ? .. something changed indeed, now are more ID 113 Info's seem that for now the best thing is to disable ID 113.
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5. Re: HDD Temperatures on Intel RAID Controller SRCSATAWB

Ciprian Sep 3, 2012 12:56 AM (in response to Ciprian)

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So nothing ? ... the only solution is to disable Event ID 113.
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6. Re: HDD Temperatures on Intel RAID Controller SRCSATAWB

john_s@intel Sep 4, 2012 2:59 PM (in response to Ciprian)

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ciprain, Can you get logs from the controller and attach them here for me to take a look? Use CommandTool2 and run: cmdtool2 -adpalilog -aall > raidlog.txt Attach raidlog.txt here. John
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7. Re: HDD Temperatures on Intel RAID Controller SRCSATAWB

john_s@intel Sep 4, 2012 3:47 PM (in response to john_s@intel)

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ciprain,

In addition, have you been using this SRCSATAWB in the system for some time and did the 113 errors just start, or is this a new installation?

Have you tried it on different system by chance? What server/motherboard are you using?

Regards,
John
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8. Re: HDD Temperatures on Intel RAID Controller SRCSATAWB

Tom Reijnders Dec 29, 2012 2:23 AM (in response to john_s@intel)

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John, I have the same issue with package version 11.0.1-0022, on a serverboard 7520BD2V with a Intel backplane.

When you say: You must connect the IPMB cable for updating the hot-swap controller firmware, reading the temperature, and detecting drive presence to the backplane. Is that cable included? What happens if that cable is not connected (except for the messages?)

Regards,

Tom
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9. Re: HDD Temperatures on Intel RAID Controller SRCSATAWB

john_s@intel Jan 2, 2013 11:36 AM (in response to Tom Reijnders)

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Tom,

The IPMB cable is usually indlcuded with the backplane kit. See the Drive Cage Upgrade Kit Installation Guide for the Intel® Server Chassis SC5300 & Intel® Entry Server Chassis SC5275-E.

As indicated, in addition to hot-swap controller firmware updates, the signals that pass thropugh the IPMB cable include baclplane temperature and drive presence.

It seems like "drive presence" is pretty important.

John
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