RST fails for ICH8M system "does not meet minimum requirements for the software"

Paul Apr 27, 2012 2:04 PM

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Hello everyone,

I have just put in a new C: "Advanced Format" drive (Seagate Momentus XT hybrid) in my HP dv9500 series laptop (Vista Ultimate x64 SP2, 4 GB RAM, ICH8M - E/M SATA AHCI version 8.7.0.1007 04/12/2008). According to MSFT KB article http://support.microsoft.com/kb/2553708 I need to install Intel Rapid Storage Technology to get Windows Update (which uses ESENT) to work again.

Unfortunately, when I try to install iata_enu_10.8.0.1003.exe from the download site http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=20624&ProductFamily=Chipsets&ProductLine=Chipset+Software&ProductProduct=Intel%C2%AE+Rapid+Storage+Technology&lang=eng I get the following error "This computer does not meet the minimum requirements for installing the software."

I checked the minimum requirements, and I met them all except for not having the "Intel(R) Chipset Software Installation Utility" preinstalled. I tried installing that too with the same error message. Very frustrating. Does anyone have any ideas why I am hitting this very simple roadblock or how to troubleshoot what is going wrong?

Any hints anyone can give me are greatly appreciated,

Paul

1. Re: RST fails for ICH8M system "does not meet minimum requirements for the software"

Paul Apr 30, 2012 3:03 PM (in response to Paul)

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Hi All,

Seems like my issue might be related to http://communities.intel.com/thread/28589 which has to do with enabling the AHCI drivers in the BIOS. I am pretty sure that my HP system meets all other requirements and that I tried to install the correct Vista x64 drivers. I did follow the checklist and found that the AHCI driver is included in my Device drivers (Windows Control panel) but wonder if that indicates 100% whether I am in AHCI mode. I'm guessing that that might still be the issue.

So three questions.

1) If I find the ACHI (or RAID) mode in my BIOS, will it have any destructive results if I turn it on? For example will I lose access to my system disk or need to reformat it? Or is AHCI/RAID mode backwards compatible with non AHCI/RAID mode?

2) Is the April 1st update to Hormel's thread the latest one, or did I miss the fianl solution to his problem?

3) Is there a log file for the insatller that can tell me definitively what is failing?

Thanks,

Paul
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2. Re: RST fails for ICH8M system "does not meet minimum requirements for the software"

Gize May 1, 2012 2:22 PM (in response to Paul)

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ICH8 support has been dropped for driver/package revisions greater than 10.1.0.1008: http://communities.intel.com/thread/23265

Try 10.1.0.1008: http://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=20104
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