I have just put in a new C: "Advanced Format" drive (Seagate Momentus XT hybrid) in my HP dv9500 series laptop (Vista Ultimate x64 SP2, 4 GB RAM, ICH8M - E/M SATA AHCI version 18.104.22.1687 04/12/2008). According to MSFT KB article http://support.microsoft.com/kb/2553708 I need to install Intel Rapid Storage Technology to get Windows Update (which uses ESENT) to work again.
I checked the minimum requirements, and I met them all except for not having the "Intel(R) Chipset Software Installation Utility" preinstalled. I tried installing that too with the same error message. Very frustrating. Does anyone have any ideas why I am hitting this very simple roadblock or how to troubleshoot what is going wrong?
Any hints anyone can give me are greatly appreciated,
Seems like my issue might be related to http://communities.intel.com/thread/28589 which has to do with enabling the AHCI drivers in the BIOS. I am pretty sure that my HP system meets all other requirements and that I tried to install the correct Vista x64 drivers. I did follow the checklist and found that the AHCI driver is included in my Device drivers (Windows Control panel) but wonder if that indicates 100% whether I am in AHCI mode. I'm guessing that that might still be the issue.
So three questions.
1) If I find the ACHI (or RAID) mode in my BIOS, will it have any destructive results if I turn it on? For example will I lose access to my system disk or need to reformat it? Or is AHCI/RAID mode backwards compatible with non AHCI/RAID mode?
2) Is the April 1st update to Hormel's thread the latest one, or did I miss the fianl solution to his problem?
3) Is there a log file for the insatller that can tell me definitively what is failing?