nu_ wrote:
The Moderator says currently no PCI sound card with separate channals can work with sandy bridge processor - if I had understand him correctly. Cause is a problem of communcation between CPU and PCI. There is no solution.What can I do?
Either wait for a possible (but not by any means guaranteed) solution to come along, replace the soundcard or replace the motherboard. You could also report this to Intel Tech Support and let us know what they say about it here.
I've seen a few of these posts here now so it's very important to research compatibility before making a purchase as (especially when you're talking high end/bleeding edge technology) compatibility cannot be taken for granted.
Vielen Dank für Eure Antworten. Es werden wohl immer wieder neue Leute auftauchen, die so etwas nicht für möglich hielten und den Fehler bei der Soundkarte suchen. Ich glaube, man kann das nicht als eine Frage der Kompatibilität abtun. Wenn du ein Stromaggregat kaufst, gehst du auch nicht vorher zum Händler und probierst, ob der Stecker deiner Pumpe passt.
Es ist ein verdeckter Mangel, den ich Intel nie zugetraut hätte. Natürlich gibts nur zwei Lösungen: Entweder das Intel-MoBo oder die Soundkarte. Keine Frage: Das MoBo muss zurück zum Händler.
Many thanks for your answers. It will probably show up again and again new people who did not consider such a thing as possible and find the error in the sound card. I guess you can not dismiss this as a question of compatibility. If you buy a generator, you does not before go to the dealer and try on whether the plug will fit to your pump.
There is a hidden defect, the Intel I would never have expected. Of course there only two solutions: either the Intel mobo or sound card. No question: The MoBo has returned to the dealer.
nu_ wrote:
Many thanks for your answers. It will probably show up again and again new people who did not consider such a thing as possible and find the error in the sound card.
Glad you've decided what you're going to do and have taken steps accordingly. Given modern add-on cards are now going over to PCIe compatibility to suit current, higher performing slots, the frequency of this problem cropping up over time should diminish.
I don't understand how you can say that. The problem should get fixed, not ignored because only a few people suffer from it. How fair is it to have to pay additional cost because the hardware you bought doesn't work like it should? It's not. I don't like the idea of a world where problems are ignored if it only applies to a small percentage.
Here's a video to show the slowing down problem I get with a Delta1010 card:
Sh4x wrote:
I don't understand how you can say that.
The reason I wrote that is I understand how such matters usually pan out. I've looked at your video and I clearly see the problem. As this is your first post in this thread have you officially reported the issue to Intel Tech Support and had them create a ticket about the problem? The more people who are affected by the bug complain, the more likely it'll be that something will be done to come up with a solution (however slim that may be).
OK, now I've learned diligently. It is really not a bug, it is a planned shortage. The direct connections PCI-CPU no longer exist, to force manufacturers to switch to PCI Express peripherals. Therefore pure pedagogy. But while PCI is a streaming concept, PCIe is based on data packets. Although it multiplies the power, but it caused in the sound field latency problems.
I can understand many people perceiving these problems as a bug however. Functionality and compatibility for many PCI cards which was there with older Intel boards is no-longer there to the same extent. Some may say the fact people are being surprised with these sorts of issues means not enough publicizing of these 'planned shortages' as you describe them has taken place. If intel wanted to encourage hardware makers to produce more PCIe and fewer PCI devices, I would have thought the least problematic option for them would be to eliminate PCI slots altogether. People adversely affected by such issues with Intel branded boards should definitely formally report their problem to Intel Tech Support.
I don't think they were trying to phase out PCI by having 2 PCI slots on this board and making them not usable. That doesn't make any sense. Like you said, if they wanted to phase out PCI, they just wouldn't put them on the board at all. Now for this motherboard, they did put PCI slots, and customers expect them to work, shocker, right!?
I'm really ****** to have to deal with all this crap honestly. It's costing me time and money to deal with this problem. If I ever "get the chance" to send my motherboard back for an exchange, guess who's gonna pay the shipping cost? Guess who's gonna have to dismantle his entire PC and and reinstall everything from the ground up? That's like 2 days of work right there cause I have alot of programs and configs, completely waste. Guess who's gonna be deprived of his working tool for god knows how long?
Were the PCI slots even tested at all on this board?? I don't understand how a problem as obvious as this one got through the testing phase unnoticed.... I don't know what kind of testing goes on at Intel's factories but it doesn't look very thorough that's for sure.
I followed your advice Flying_Kiwi and I contacted Live support to see what could be done. Looks like Intel doesn't wanna stand up and fix their mistake for customers who have been misleaded by their false advertisement. Here's the chat:
So it seems the PCI bus of Intel Sandy Bridge motherboards was never meant to work completely!
This way I have the proof I needed to return my board. I hope I have a more positive feedback then Sh4x got ("No upgrade or refund options are available") because according to my country's laws, the manufacturer or the reseller must refund the customer if there is no solution for such a case.
PS: I still think it's not a chipset issue, nor a PCIe-PCI bridge limitation. There are reports that PCI cards, that didn't worked with Intel mobos, do work with motherboards from other manufacturers. However, I don't know how "fully" these mobos work, maybe they are just "less incompatible" then Intel's.
Sh4x wrote:
I followed your advice Flying_Kiwi and I contacted Live support to see what could be done. Looks like Intel doesn't wanna stand up and fix their mistake for customers who have been misleaded by their false advertisement. <chat transcript snipped>
It certainly does look that way from what you've presented. The Intel person will be correct though in that Intel wouldn't issue any refunds because your contract of sale is with the supplier. This means if the product is not as advertised (and a printout of the website page mentioning the 'Two PCI Conventional bus connectors' along with a copy of this chat session ought to make things clear enough to the supplier) then the supplier should be working to make things right. In the end, you won't be able to force Intel to change their ways and fix this issue but you can work towards getting a board (of whatever brand) that doesn't have the same issue with your audio card. A third and more expensive option would be to try and sell the audio card secondhand and buy a PCIe version of the same.
Certainly for people considering buying any add-on cards though (audio, TV etc) this shows how important it is to be looking for PCIe these days if the card is for use with modern boards.
Don't worry , DELL computer optiplex 790 /990 do the same unusable PCI slots....
The bug is in the Intel Chipset serie 6.
A nice new one ... (good thing for the material update )
