1 2 Previous Next 28 Replies Latest reply: Sep 22, 2011 5:54 PM by edgar28 Go to original post RSS
  • 15. Re: New i3 2100 can't load windows (fresh install) with latest intel GMA driver
    yunti Community Member
    Currently Being Moderated

    Thanks for your replies.

     

    Bear in mind I'm having the same issues across 2 different chipsets Z68 and H67. 

     

    I have tried with all updates installed and those drivers as well as without all the updates.  But will try it out in the exact order you mentioned.  Both boards upto date with latest Bios as mentioned above. 

     

    Will report back once I've done more testing.  But I can't see how there can be an issue across 2 different chipsets.   It seems likely that I 2 faulty processors.   

  • 16. Re: New i3 2100 can't load windows (fresh install) with latest intel GMA driver
    yunti Community Member
    Currently Being Moderated

    Followed your instructions exactly.  No luck on the Zotac H67 itx system.  Still exactly the same issue.  Used the 64 bit drivers in the link you posted.

     

    Run out of time this evening will post more later but would be good if you could let me know you thoughts on whether it is likely that both i3 chips likely have hardware faults.

     

    Thanks.

  • 17. Re: New i3 2100 can't load windows (fresh install) with latest intel GMA driver
    yunti Community Member
    Currently Being Moderated

    A few more details on the above:

     

    I reset the Zotac H67 ITX board to bios defaults. Then using a OCZ vertex SSD 30GB installed windows 7 64 bit. Once installed I installed no other drivers, did windows update as described in your post and unticked intel driver update.  After updates applied and restarted. This installed the win  7 64bit version of the driver you mentioned.

    Then after reboot the low res animated windows logo loads fine but then the screen goes black (no signal) and after a few minutes resets.   (Going back into windows safe mode an uninstalling that driver means I can load windows normally again).

     

    Any suggestions or will arrange to return both processors tomorrow as these look to be dead.

     

     

    System tested is:

    Mobo: Zotac H67ITX-C-E H67 1155 Socket
    BIOS: June 2011 Bios (In Bios settings this comes up as American Megatrends Core:4.6.4.0  , Project version A16CP 0.28 x64)
    CPU: Intel Core i3 2100 3.10GHz Socket 1155 3MB L3 Cache
    RAM: Corsair 4GB (2x2GB) DDR3 1600MHz/PC3-12800 XMS3 i5 Memory Kit CL8(8-8-8-24) 1.65V

    Storage: OCZ Vertex 2 120GB (with latest firmware 1.33) , Also tried using OCZ vertex 30gb SSD
    Vid: Sandy bridge inbuilt Intel HD 2000
    PSU: Modu 82+ (also tried Corsair 800W)
    Chipset: H67
    OS: Windows 7 64 bit (but not yet installed)

  • 18. Re: New i3 2100 can't load windows (fresh install) with latest intel GMA driver
    Allard Community Member
    Currently Being Moderated

    As I said earlier, I got the drivers installed in the end, but I have to say that apart from installing SP1 there is 1 other thing different. In the interest of someone reproducing the problem I will explain more clearly what I have tried and when it started working.

     

    When I first tried to install the drivers (and failed) I had two monitors connected, one on the DVI connector, the other on HDMI with an DVI adapter.

    In that scenario, I tried to install the drivers before installing all Win7 updates (some updates, but not SP1). I tried several drivers, not one worked.

    I also tried the latest BIOS (Asrock H67M-GE motherboard, bios 1.60) to no avail.

     

    When I got tired trying, I just plugged in a seperate video card and used that for a day. I also reversed to my original BIOS (v 1.40).

    After that I decided to try again, so I enabled the Onboard graphics in the BIOS (which is normally switched of when a seperate VGA card is detected) and installed the drivers while still using the dedicated video card.

    Again, installation failed. After that, I updated Windows 7 to SP1 and installed the driver again. This time, I didn't get a blue screen and the PC rebooted fine.

     

    Then I removed the second card, connected the two monitors to the DVI and VGA connector and the system again booted fine. In the end, what's different is that I updated Windows 7 to SP1 and my monitors are connected through DVI & VGA instead of DVI & HDMI.

     

    I sincerely hope that the problem can be reproduced, and solved. First, if SP1 is a requirement it would be a good thing to mention it clearly when installing or downloading the drivers. Since a number of people seem to still have problems even after installing SP1 I suspect the problem is a bit more complicated than that.

  • 19. Re: New i3 2100 can't load windows (fresh install) with latest intel GMA driver
    yunti Community Member
    Currently Being Moderated

    I think we have different issues. I'm only plugged in to a single monitor (and have tested different monitors one at a time with different connections) and SP1 has no impact unfortunately.

  • 20. Re: New i3 2100 can't load windows (fresh install) with latest intel GMA driver
    yunti Community Member
    Currently Being Moderated

    ordered an I5 2300, returning the others.   will see what happens.

  • 21. Re: New i3 2100 can't load windows (fresh install) with latest intel GMA driver
    yunti Community Member
    Currently Being Moderated

    The new i5 2300 had the same problem once installed.

     

    It would turn black after the windows startup logo.

     

    However I plugged in the computer to a different monitor using HDMI and that worked. (an LG M2380D which doesn't have DVI)

     

    I'm not sure if I tested it before via HDMI as the montior I'm currently using a Dell 2001 FP didn't work via DVI and VGA (it doesn't have a HDMI slot)

    I've already returned the other i3 processor's and Gigabyte motherboard.

    The current Zotac board doesn't have VGA just DVI, HDMI and displayport.

     

    Any ideas how to get it to work over DVI?

  • 22. Re: New i3 2100 can't load windows (fresh install) with latest intel GMA driver
    yunti Community Member
    Currently Being Moderated

    The zotac board supports VGA via a DVI to VGA adaptor. I tried that on my Dell 2001FP monitor and that worked (in dual monitor mode and on it's own).

     

    DVI still doesn't work though . (and the DVI works fine using another computer so the DVI cable and DVI connection in the Dell monitor are working fine).

     

     

    Any suggestions on how to get the DVI to work?

  • 23. Re: New i3 2100 can't load windows (fresh install) with latest intel GMA driver
    yunti Community Member
    Currently Being Moderated

    I started a new thread as the title of this one is a bit misleading now that the problem has reduced to a DVI issue only.

     

    New thread is here:

    http://communities.intel.com/message/136446#136446

  • 24. Re: New i3 2100 can't load windows (fresh install) with latest intel GMA driver
    millibyte Community Member
    Currently Being Moderated

    I have the same problem. The HDMI port doesn't work after installing any Intel graphics drives, it doesn't detect the connected monitor at all.

    Before installing any graphics drivers the HP 2310ti monitor works fine connected to the motherbaord's HDMI port via a HDMI -> DVI cable to the DVI port on the monitor. I also hooked up an old 19'' Samsung lower resolution monitor to the VGA port and it works fine with both monitors at the same time.

    But once I instal any Intel graphics drivers the HP 2310ti monitor connected to the HDMI port stops working once Windows boots up. It works fine during BIOS chekc, but once Windows has loaded HDMI doesn't work anymore. The VGA port still works.

    I have tried with all different Intel graphics driver versions from both GIGABYTE, Windows Update and directly from Intel's website, but it doesn't matter what driver I use. I even updatd the BIOS from ver. F4 to the newest ver. F8 but it doesn't help.

    If I un-install the grapchis driver again both monitors works on both HDMI and VGA outputs.

     

    The HDMI connected monitor isn't even detected by the Intel graphics driver, only the VGA connected Samsung monitor shows up the Intel graphics properties. So maybe it's some handshake timing issue in the Intel driver, so it doesn't even think a monitor it connected to the HDMI port.

    It doesn't help to remove the VGA monitor either, the HDMI monitor is still not detected. Maybe this is only a timing issue with some monitors, so Intel should try to replicate the problem with the same monitors people have reported problems with.

    When will Intel resolve this issue? I have found a lot of topics on various forums with the same issue, some of them quite old, but still without any solutions from Intel so far.

     

    Maybe I should try to return my motherboard and Intel CPU and get an AMD system instead to resolve the problem?

     

    System specifications

    OS: Windows 7 SP1 x64 Ultimate

    Motherboard: GIGABYTE GA-Z68X-UD3H-B3 (on-board graphics ports: VGA + DVI + HDMI + DisplayPort)

    CPU: Intel Core i5-2500K

    RAM: Corsair 8GB DDR3 1600MHz (2x4 dual channel)

    PSU: FSP AURUM GOLD 600W

    Monitor: HP 2310ti 1920x1080 (connected to motheboard HDMI port via a 5 meter HDMI -> DVI cable)

  • 25. Re: New i3 2100 can't load windows (fresh install) with latest intel GMA driver
    StardogChampion Community Member
    Currently Being Moderated

    My new system exhibits the same behavior described in the original post.  However it's an H61 chipset and 32-bit Windows 7.  I have it hooked up to a 50" Panasonic plasma via HDMI.  If I install any of the latest drivers, it will go black, lose signal and then eventually blue screen.  The error indicates an issue with the graphics driver.  Booting into safe mode and rolling back to the driver that came with the motherboard installation CD (dated Dec. 2010) solves the issue.

     

    This is my system configuration:

     

    Windows 7 x86 (32-bit)

    i3-2100

    ASUS P8H61-M

    2GB Kingston ValueRAM

    64GB MicroCenter SSD

    320GB WD3200AAJS HDD

    Antec EA-380D PSU

     

    I am going to try a complete reinstall and update to SP1.

     

    I also have a P8H61-I (mini-ITX) version of this motherboard that I need to check the driver version on.  I had the -I board first and it doesn't seem to exhibit the same behavior.  However, it has a Pentium G620.

  • 26. Re: New i3 2100 can't load windows (fresh install) with latest intel GMA driver
    loopypaul Community Member
    Currently Being Moderated

    I have exactly the same issue.

    Whenever I use the HDMI output to my Sony 40inch it nearly always blue screens with Memory Management.

    However, when I use the VGA port, it works. (But this is inadequate since I need to wire sound up separately.)

     

     

    My System

     

    Asus P8H61-I (with latest BIOS version 0602 (29 Jul 2011) -used previous version that came with motherboard but still the same.

    i3-2100T CPU @2.50 GHz

    OCZ3P1333LV2G  (DDR3) x2 = 4GB

    Windows 7 + SP1 x64 bit

    Intel Graphics Driver = 8.15.10.2342 (25 mar 2011)

    I have all the latest Windows 7 updates since SP1.

     

    I have also seen that other people have got around this by using a separate graphics card in the PCI slot but since this board only has one slot - that I want to use for a DVB card - it seems a waste to use it for this.

     

     

    Please let me know if this is an acknowledged problem with or without a fix in the pipeline?

     

    Regards

  • 27. Re: New i3 2100 can't load windows (fresh install) with latest intel GMA driver
    Martin Community Member
    Currently Being Moderated

    there's currently no solution other than trying luck with all different versions of driver, you won't find any other help here, but you can express your opinion here

  • 28. Re: New i3 2100 can't load windows (fresh install) with latest intel GMA driver
    edgar28 Community Member
    Currently Being Moderated

    I have the same issue with my I3 and G620 ........ the HDMI / DVI just doesn't work.

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