Solution: A user can install an application from their client account on up to five machines. In certain situations (i.e. uninstalling and reinstalling an application multiple times on the same machine) your machine ID may get double counted. To resolve, please contact Intel Customer Support who can check your account and deauthorize machines as needed.
Although you can setup multiple store accounts with different user information there is currently no clean (user friendly) was to logout of one account and login with another on the same system so single accounts are recommended. You should be able to clear your current error by uninstalling and reinstalling the client.
Technical Support Team
Intel® Atom™ Developer Program
Intel AppUp(SM) Center
Perhaps you misunderstood my question.
I have been locked out of my 3 systems because I installed and uninstalled an app too many times. And now I can't log back in even if I uninstall or reinstall the client. That prevents me not only from using the app I installed and uninstalled (as part of a beta test), but also from buying any new apps from the app store.
It works now.
However - is this a bug that will be addressed in the Intel AppUp Center - or is it a feature/process that is set in stone.
I did have a separate question about logging off and back on earlier today and you have answered that by saying there is no other way than by uninstalling and reinstalling the client.
Thank you for your reply.
Good to hear that you can now log-in again.
Yes, it is something that the developement team are working to improve on the future revisions of the AppUp(SM) Center. Log-off option is currently not available and will come on future releases.
Intel® Customer Support
There are two Peter Holdens in our database. Can you send me a private message with your email address and I'll see what I can find out? If you click on my name it should take you to a screen where you can send me a message.
Intel AppUp(SM) center Support
Greetings, I have tried resolving this issue from the message link provided in the Intel Up app, but unfortunately I have not received a reply. The problem is that I am unable to log into my account because I am "overlimit". The exact error notice is "You have reached the maximum number of devices that can be associated with an account" Recently I refreshed two of my three computers with new motherboards and fresh installs of Win 7. Both machines previously had App Ups and Angry Birds installed. Now both are unable to use App Ups. Only the machine I haven't upgraded is still able to log into the account and use the game. Is there a way to de-authorize the two machines I am no longer using so that I can authorize the two refreshed machines?
As I said, two attempts to resolve this matter through the "contact support" link have gone unanswered.
I’ll be more than glad to assist you with the authorization for your system. In order to re-authorize your machines, please send us an email including your contact email address (the one you entered when signed up).
To send us an email from AppUp, you can select the Help menu and then select Contact Support. From the AppUp community you can select the “Send An Email” link from the Actions menu in the upper left.
Intel AppUp(SM) center Support