Wolf You know i've been continplating doing a I7 build ,But with all the problems I see you guys get I think I am going wait until Intel gets these bugs out Before I take the leap. . Right now my DX48BT2 & my Xeon will do just fine for now , No headakes at all. I am sorry about the problems you are having I Hope you get them worked out , I realy don't think weather it's Intel or ASUS or Gigabyte .
This late in the life cycle, I doubt if much attention will be paid to the X58 platform. We probably will just have to wait for the X79 chipset this fall.
Reguarding moving the jumper and setting the Bios to defaults. Well, this morning it booted fine. No hang what so ever. I went ahead and moved the jumper and did the F9 default thing. Again, it rebooted fine. I left the PC off for about 4 hours this evening and it booted with no hang. This thing is like chasing smoke, you know it there, you can see it, but you cannot get your hands on it. We'll see what it does in about 7 hours.
I did try swapping memory again today. I could not get the Vengeance 2000Mhz to budge one bit. 1066 is all it does. So, I put the dominator back in.
Here is what the parameters look like (XMP profile):
It is running just fine at the Proposed (XMP) values. Although, I usually drop the Memory Voltage to 1.625.
While I'm waiting for the new board, I thought I would try 24G of Corsair Vengeance 2000Mhz. I plugged it in and started the computer. This is what came up without me making any manual changes to the bios. I still have a lot of questions, but I think I've learned this much about using this board and an i7 processor: your ram will never be 100% stable unless it is set to the i7 "comfortable" settings, which the ones below are for the 990x. The Vengeance has two XMP settings and both of them crash the system for me (one sets the voltage to 1.50 and the other 1.6). I'm only using the Vengeance because it has really tall heat sinks on it and it will stay nice and cool no matter how long a render may take. There is really no other reason to pay for ram above 1333Mhz.
I tend to agree about wasting money with more expensive, supposedly higher performance memory. Usually, Cosrair is quite good, as demonstrated by my Dominator memory working as advertised.
My board booted up just fine again this morning. Waiting for it to hang "00" is like waiting for the other shoe to drop. We just know it will happen, just don't know when.
Regarding the booting and hang "00".... One thing I noticed was that when it would hang "00", I would press the start button and get a single beep from the board with the fans and light etc going. Then it would shut down and try to restart and then hang "00". On the last three boots, which were successful, there were two beeps. I wonder what the second beep is recognizing?
Well, the hang "00" reprieve lasted almost 2 days. I shut down late this afternoon. Five hours later I started my system again. Fans and light on, then off, then fans full blast...."00".... you know the drill. The only thing that changed from boot this morning to boot tonight was 4 automatic Microsoft Office updates and a Security Essentials definition update when I shut down this afternoon. I had not touched the Bios nor made any hardware changes.
One new wrinkle though...
1. One beep at the start. No second beep. The board just powered down and restarted and hung "00".
2. Pressed the power button to shut down and restart, I got 4 beeps (manual says "Thermal Trip Warning"...huh, been off for 5 hours).
3. Pressed power button again. 3 beeps (Memory Error).
4. Pressed the power button again. This time it went thru the normal screen in the boot process and the displayed the message about a Bios error and press "Y" to go into Bious setup of "N" to try to boot with old settings (paraphrased).
5. Pressed "N" and the board continued to boot normally.
When do you epect your replacement board? I would like to see if it makes a difference. Did you have to pay for the replacement and Newegg will credit you when your old board is returned? I really don't want to be down for a couple week while UPS runs back and forth across the country.
I just bought a second board. I'm going to use it to build a new computer for my wife if I don't need it in this one. I figured I would swap it out with the one I have now and use my old one to build hers. (ssshhh we won't tell her about that) It will be interesting if my computer works and hers inherits the evil "00".
Regarding the Intel RMA route. I did that this afternoon and here is what to expect. I am not saying the process is bad, it is just long. Get comfortable, you are going to be on the phone for an hour (after you get a live person).
Before you call you will need the following at come point in the call:
Part# for the board
AA# for the board (from the original box)
SN# for the board
CPU# ei: I7 960
Who's memory (ei: Corsair), speed, and part# for your memory (if you don'e have the memory part#, don't worry, you can get it later when you remove the memory
After you explain the cold boot hand "00" issue, you will be asked to turn the computer off if it is running and strip it. The only thing they want connected inside the box is the CPU and Power Supply (I assume keyboard and mouse were ok, I didn't ask)
Then turn the machine on. You should get 3 long beeps pause and repeating. The turn the power off.
Then insert the video card and one stick of memory. Then turn the machine on. Listen for beeps (should be none). Power down again.
Then hook up the rest of your memory. Then turn the machine on. Listen for beeps (should be none). Power down again.
Then hook up the optical drive. Then turn the machine on. Listen for beeps (should be none). Power down again.
Then hook up one hard drive (preferably boot drive). Then turn the machine on. It should boot to the desktop. Power down again.
Then they will ask you to hook up one additional drive (if you have one). Then turn the machine on. It should boot to the desktop. Power down again.
Then they will ask you to hook up another additional drive (if you have one), with the intention of repeating the above step. When I told them that I had 4 more drives they asked it they could put me on hold for a minute and when they came back on the line, they had me hook up all of them at once. Then turn the machine on. It should boot to the desktop. Power down again.
Then, I my case, I have a Areca raid card with 4 drives. The asked me to go ahead and hook it up. Then turn the machine on. It should boot to the desktop. Power down again.
Then they will suggest that the problem might be the power supply and ask if you have an extra laying around (I didn't). The suggestion is that the PSU might be over loaded. I explained that I have the system hooked up to a APC Battery Backup and one of the utilities APC has is a graph that shows the power drawn by the entire system. I my case, I have never seen over 385 watts total draw for the system including 2 x 22" flat panels and a backup server. My PSU is a PC Power & Cooling 750 so I doubted that it was overloaded.
At this point you will be told that the issue could be the mother board, which Intel will replace if you desire, or the PSU or the memory. I was told that the DX58SO2 would only handle up to 1067 Mhz memory. I explained that the documentation specified that it would also handle 1333,1600+, and higher with compatible XMP memory. I also noted that this memory had been in a different vendor's X58 Mother Board for 2 years without memory issues. I also, noted that most of, if not all, the memory listed on the Intel website was obsolete. I was given no clue as to specific brands or models of memory which would work. I have a set (3 x 2GB Corsiar Dominator 1600 Mhz) that works, except for the cold boot hand "00" issue.
If you elect to have the Mother Board replaced, they will check to verify that it is under waranty. Then all they need is your email addreess, your address to ship to, and your phone#. You will be given a RMA# (must be written on the outside of the box which you will be returning your old Mother Board in). You will receive an email confirmation of the RMA (print this and enclose in the box with your old board). They do NOT want you to return any cables or accessories that came with your original board. However, they do want to make sure you still have the plastic cap that covers the CPU socket.
That is about it. You do not have to ship your original board first. You do not have to give them a credit card#. Just say thank you and have a nice day!
Like I said, it takes about an hour and the support# is NOT toll free. The online chat might be a better option if you do not have unlimited minutes. The lady I spoke with, was pleasant and spoke very good English and was either knowlegable or was following the script very well.
Just wanted to give you folks a heads up as to what to expect., if you go the Intel RMA route. I didn't mind the time or checking things I had already checked. I just want my system to work as advertised.
A couple of additional items/changes to the above.
In reading the RMA email from Intel, it appears I need to send them the original board before they will release the replacement board. This makes sense, but was not what I understood. Probably a mis-communication on my part.
Second, when I tried to contact Intel via chat, I hit a page that said "Intel does not support this product via email." I know others have stated that they used chat to contact Intel regarding this board. But, all I know is what I see.
Message was edited by: bgolden0101
Just been reading some of your posts here and it seems you people were luckier than I was with my DX58SO2 board. My first board never reached 00 and was stuck at 16right from the start. After calling Intel five times and was disconnected on three of the calls and three hours later they pronounced the board DOA. I choose to sent it back to the dealer and now have a board that reaches 00. I can only hope after installing Raid 1 and windows 7 pro that I do not get the same results as some of you are having. Maybe these board manufacturers should have a two tier pricing system. One for a untested board and one that they test before shipping. I for one would gladly pay $20 or $30 not to waste my time.
Life is short so I elected to cut my losses rather than try for a replacement. An RMA outcome is always bad! The consumer shouldn't have to bear the burden of poor quality control, and certainly not the pain of bad customer support. Given the number of posts I had half expected an Intel guy to chime in and put us at ease but looks like we won't be getting that.
All efforts to induce failure by overclocking/stress testing have failed, so looks like I'm stuck with the thing. A small consolation is that it overclocks well. Anyone else have better luck with the '00' problem?
Bgolden I'm also very interested in how things go for you. I found Intel tech support to be ok, they made an effort and offered to replace mine as well.
evwrt, I half expected to hear something from Intel in this thread also, because of the number of views and posted reply's clearly something needs fixing.
If there was a revision 2 of this board or something along those lines I would be interested.