It is likely that the Solid-state drive is not working properly; try testing it in a different computer or through an external USB to SATA converter.
Because of the nature of the issue you are experiencing, and to better assist you, please call our Technical Support Staff. In North America, they can be reached at (916) 377-7000.
Hours of Operation:
07:00 to 17:00
(US Pacific Time)
Monday-Friday
Telephone numbers for Intel® Support Centers worldwide can be found at:
http://support.intel.com/support/9089.htm
Chat support can be accessed through the following link:
http://www.intel.com/support/feedback.htm
Please select your product under the category:
“Select from the product list below to find technical and/or warranty support:”
We are sorry for the inconvenience.