7 Replies Latest reply: May 23, 2011 11:00 AM by Guest RSS

repeated raid 5 drive failure with Matrix Storage Manager 8.9

Manfred Braun Community Member
Currently Being Moderated

Hello !

 

One drive of my raid5 failed. I have two new ones and an old one and the old failed.

Looks like a drive error. I replaced the drive and it was automatically added to the

drive array and the rebuild starts [I have expected, that I have to tell this action

explicitely]. Astoundigly, the new disk appears at another port on the controller.

I had to remove all, so I was not sure, that I have really used the same connector

on the MoBo [but think so]. This disk was originally seen at port 3 and is now port 1.

But ISM accepted this as a valid drive for the array.

 

After the rebuild finished [~18h], the new drive failed again. I was wondering, that

the new drive should have been died that fast [new electronics has the trend to

die within the first 100h], but just used the action "clear the error [or such]" and

then started the rebuild again. The next array rebuild failed again, but this case with

another disk!!!! This other drives is not a year old and I cannot imagine, that it

should have failed nearly at the same time like the really old one!

 

Any ideas, what I've made wrong?

Should I re-arrange the drive connection to the MoBo?

 

I must remove the disks and test them into another computer. The Intel Matrix

Storage Manager has really not the minimum of diagnostics in it and I feel really

bad with it now. Even the usual tools have SMART diagnostics, which - in case

of the array controller - is naturally hidden for other tools. Until now, Intel is too

lazy to build in access to the SMART data of the drives.

 

After I read all the threads about the ICH10R, I think, there is a worm in it.

Are there any payable alternates [using a separat controller] for RAID

controllers which work well under Windows?

 

Thanks anyway and

best regards,

++mabra

 

Using: "Windows Server 2008 R2 [x64]", all patches, MoBo: ASUS P6TSE,

all disks are WD, ISM 8.9.0.1023

[Note:Another bad intel behavior:It does not show the full version,

you must find the right program and uses explorer properties dialog ....]

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