How to remove Payment (Credit Card) Information from profile?

Hello,

While currently there is no option for a consumer to remove these details, we can however disable or cancel your account. If you wish to do so please send us the following details via our Contact Us Form and I will request a cancellation of your account:

First and Last Name:

Email address as registered on AppUp(SM) Centre:

Billing Address:

Regards

Rooven

Intel AppUp(SM) Center

Intel AppUp(SM) Developer Program

The whole store is a failure. I can't let my kids play with the games because they might go on a

shopping spree by mistake as there is NOTHING to prevent it in the options.

I don't know what geniuoses work at Intel but I'm not inpressed...

Hi look30,

After launching Intel AppUp(TM) users must enter their password before an app purchase can be made.  So long as your kids don't have access to the password they won't be able to purchase/download any applications.  If you have purchased an application in your session you can prevent unintended purchases by logging out of your account.  To log out simply close AppUp.  Upon re-launching AppUp a password will be required to make another purchase.

If we can help with anything else, please let us know.

Thank you,

Justin Wright

Intel AppUp(SM) center Support

Hello Ferenc,

We take security very seriously and have processes in place to reduce the possibility for fraudulent activity.  We have conducted usability studies to identify how many security features users will tolerate before it becomes too inconvenient for them to use.  We can investigate the purchasing/payment features functions you mentioned to see if it is something we can incorporate into our system.

Thank you for your feedback

Justin Wright

Intel AppUp(SM) center Support

Hi Zuhaib,

We have canceled your account as you have requested.  We're sorry that AppUp didn't meet your expectations.

Thank you for trying Intel AppUp(TM)

Justin Wright

Intel AppUp(SM) center Support

Hi Andre,

We're sorry to hear that you want to close your account.  If you can send me a private message with the email address you used to register with AppUp I will remove your account.  You can send me a private message by clicking on my name, then over in the right hand side under "Actions" click on Send Private Message.

Thank you,

Justin Wright

Intel AppUp(SM) center Support

I find it astounding that in this day and age a company the size of Intel does not think that the credit card holder should have an option to allow them to remove their credit card information off a server out on the Internet. Perhaps the possibility of impulse sales is more important than that of end user comfort.

In order to be able to use applications purchased and installed on one's computer is it necessary to have an AppUp account with payment information or can that account be cancelled without affecting already purchased applications?

Also why is there way of indicating in the community software who are the official representatives of Intel? A signature line is certainly not a fool proof means of identification and can be readily spoofed. All the avatars look the same with no means of differentiating who is an end user and who is an Intel employee?

Jim

a concerned end user

Hello,

Please send me a private message with the email address that you used to register with Intel AppUp(SM), and I will process your request.  You can send me a private message by clicking on my name, then under Action (on the right side) select Send Private Message.

Thank you,

Justin Wright

Intel AppUp(SM) center Support

Hi,

Can you send us the e-mail address you used to register with Intel AppUp(SM)? That will help us to locate your account.  You can send me a private message by clicking on my name, then under Action on the upper right select Send Private Message.

I will get this taken care of as soon as possible.

Thank you,

Justin Wright

Intel AppUp(SM) center Support