When trying to run Angry Birds we have received reports of some users seeing "Error! Texture is too large: 2048x2048, maximum supported size: 1024x1024"
When troubleshooting this error we have found that updating the systems video driver has resolved the issue. If that doesn't resolve your issue please contact Customer Support from within AppUp center by clicking Help in the upper right hand corner, then selecting Contact Support..OR...you can contact support through our email web form.
-Justin Wright
Intel AppUp(SM) center Support
i am having the same problem
what did you do to fix the problem or were you able to fix it???
I had the same problem and simply went into the graphics adapter via Device Manager in Windows and updated the video driver.
Hmmm.. I think the problem is because the screen resolution is set to 2018 x 2048. You guys should try setting your screen resolution to 1024 x 1024 or below. ![]()
Btw, the server are still over capacity. I want to get the Angry Birds!! ![]()
Hi All,
We have seen several reports of the this issue. A work-around is to upgrade your video/graphics driver to the latest version available. This has been known to help in most cases.
Please let us know if the issue remains.
Regards
Rooven
Intel AppUp(SM) Center
Intel AppUp(SM) Developer Program
I tried updating my video driver, but didn't helped. ![]()
I'm using nokia booklet.
My video drivers are up to date I still get the texture error message. I also changed my resolution to no avail.
Hi Diana,
We are sorry you are experiencing this issue, but it appears to be specific to the Angry Birds* application and not a problem with the Intel AppUp™ client software. Intel’s validation process checks several key areas for all applications (e.g. installation, security, functionality, etc.) to reduce the risk of issues encountered by our customers. Unfortunately, all possible hardware/software configurations cannot be validated and some customers may see issues.
Support for the Angry Birds application is provided directly by the content publisher (Rovio Mobile Ltd.). Issues can be reported through the "Contact Developer" link found on the Options menu of the application’s description page or by sending an email directly to support@rovio.com.
Note: The Intel AppUp client software provides an easy method to update applications as new versions are released by the developer. Keep an eye on the “Available Updates” window in the “My Apps” tab to see when new feature/fixes are available for your application.
Justin Wright
Intel AppUp(SM) center Support
What a canned response, I updated my video driver and edited the LUA file like support instructed. The same error is still popping up. I sent in a refund request!!!
I thought it was an "canned" response as well. I tried to contact the developer, but got an error message with that!! I then uninstalled the app and cancelled it.. but was billed for it anyway!! I am sooo not impressed
Hello Diane,
If you can send me the email address that used to register with AppUp I will invigate why you cancelation didn't get processed.
You can send me a private message by clicking my name, then over in the right hand side, under Actions, click on Send Private Message. I'll find out what happened.
Thanks,
Justin Wright
Intel AppUp(SM) center Support
I have the same problem..... asked developers help first, but no reaction.
As I bought Angry Birds last Friday around 12.00 CET and no respons I cancelled the order around 16.00 CET, uninstalled the prog and asked for a refund. Just in between the 4 hours of trial...
Please check my order 135426 and let me know what happens next!? | |||
Thanks,
Jean
Hi Jean,
If you have cancelled the purchase within 24 hours from the download, then you will not be charged for the purchase. You will also received a receipt in a day or day confirming that you have cancelled your order. If you want to confirm these details, could you send me your email address and I will verify it on our system. You can send me your email address by private message (click on my name and send the message).
Regards
Rooven
Intel AppUp(SM) Center Support
What on earth is going on with this community board! I have no problems getting update posts from threads yet I can not login on either of two accounts I have created recently, "frustrated" and "fedup". Multiple password changes, which were apparently successful still result in invalid password when I attempt to login to the account with the new password!

