I forgot to mention that I have 64-bit Windows. That driver is for 32-bit versions. Do you have a 64-bit version?
No joy with 2104 either. Same symptoms. When upgrading, display loses signal and goes to sleep, never comes back. Restarting the machine results in loss of signal and going to sleep at the logon screen.
In you diag report above it show "Generic PnP Monitor",, can you go into display properties and enumerate it for the correct display? Once the correct display is shown, try updating the driver to the 15.17.11.2202 at http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19336
Almost...
In the Intel Graphics Properties window, it appropriately showed my monitor as SynchMaster, but not in the Device Manager in the Control Panel. I updated the monitor drivers and now they show the appropriate monitor.
I then downloaded and installed version 2202 of the driver. It ran a test for a little while before dropping my screen resolution to the lowest setting, then ran a little while longer then the monitor lost signal. I let it sit for several minutes before the computer eventually restarted.
I was able to log in, but the Aero feature of Windows 7 was diabled. I then attempted to run Diablo 2 Lord of Destruction (which I had been running previously) and the monitor lost signal again and never came back on. I restarted the computer and the monitor would again lose signal at the login screen. I rebooted multiple times with the same result.
I once again had to start up in safe mode and roll the driver back.
What is the model number of your display? How is it connected (DVI, HDMI, DP, VGA) ?
By any chance do you have access to another display you can try with the 2202 driver?
It is a Samsung SyncMaster 906BW. It is connected to the PC using a DVI-D Dual Link cable through a DVI-D-to-HDMI adapter (the port on the PC is HDMI which the monitor does not support). I do have access to another display, but it is only a VGA display. When I get a chance to grab it and try it out, I will post my results here.
I just tried the 2202 driver using a Lenovo VGA monitor and it seems to be working better. The install went more smoothly. There was still the jump to low res, but then back to hi res, never losing signal. I have restarted the machine 4 times without reproducing the issue. I started Diablo II LoD without issue. I did not play the game long enough to determine if the intermittent display-related crashes still occurred.
Looks like the problem is tied to either the output signal from the display adapter or the monitor itself.
By the way: I appreciate all of your help.
Good news!! Thanks for posting back your results.
Is that good news b/c that helps you figure out a fix for the problem, or good news b/c you figure it's not your problem anymore?
It's not good news for me b/c I still can't upgrade my drivers and am still stuck with old versions that crash my game randomly. The VGA monitor I tested on had to go back to its original owner.
As I read your last post it appeared the 2202 driver, the latest, resolved your issue. Therefore the "good news" was your issue resolved. My problems with the drivers will never go away, there will always be new issues to address as software and hardware evolve.
Sorry, no, there must be a misunderstanding. The problem w/ the 2202 driver went away when I switched to an analog VGA monitor I borrowed for debugging purposes and had to return to the owner. The problem still exists with the digital HDMI/DVI monitor that actually belongs to my system.
All we know now is that the driver is buggy either with my specific monitor or with the digital output. Hopefully you can still track down the problem so I can one day upgrade on my system.
Thanks.
I will see if I can find that display and see if I can replicate the issue. None of the panels I have reproduce it.
