Intel® Upgrade Service: Known Issues, Best Practices, and Workarounds
Created on: Apr 15, 2009 4:46 PM by Corey T. Morris - Last Modified: Nov 12, 2009 10:49 AM by Corey T. Morris
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Upgrades Available
For the Intel® 4 Series Chipset Family, two types of Manageability Upgrades are available
Level I Manageability Upgrade
for certain Intel® Q45 Express chipset-based
systems which upgrades the system from Standard Manageability to full Intel®
Active Management Technology (AMT) version 5.x on systems using a non
Celeron® processor. (Note: Systems using an Intel® Core™2 processor with vPro™
technology* already have full Intel AMT v5.x).
Level III Manageability Upgrade
for certain Intel® B43 Express chipset-based
systems which adds Intel® Standard Manageability, Fast Call for Help, and Intel®
Remote PC Assist Technology (RPAT) with any supported processor other than an
Intel® Celeron® processor.
For full descriptions, please see:http://www.intel.com/technology/product/ius/index.htm
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Latest Documents
The the latest documents on Intel Upgrade Service, see attachment below with the following names to download:
Intel Upgrade Service - End User Brochure.pdf
Intel Upgrade Service - Reseller Brochurel.pdf
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Best Known Methods (BKMs)
Minimum System Requirements
PROBLEM | What are the minimum system requirements? |
RESOLUTION | Level I Manageability Upgrade is available on: Intel® Desktop Board DQ45CB Intel® Desktop Board DQ45EK Asus* Desktop Board P5Q-EMDO Level III Manageability Upgrade is available on: Intel® Desktop Board DB43LD and Asus* P5QL-VM DO/CSM Supported Operating Systems (OS): Microsoft* Windows Vista* (Ultimate and Business Editions), SP2 Microsoft Windows XP* with SP2 and SP3 (32 and 64 bit) Microsoft Windows 7 (32 and 64 bit) Supported Processors: Intel® Core™2 Quad processor, Intel® Core™2 Duo processor Intel® Pentium® processor with Intel® dual-core technology Note: For full list of supported processors for each Upgrade type, see |
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Can you upgrade?
PROBLEM | How can I determine if I have an upgrade available? |
RESOLUTION | Browse to http://Upgrades.Intel.com (the Marketplace) from the system you would like to upgrade or check for an upgrade and in the left Navigation Menu, click the ‘Check Upgradability’ link. Press the ‘Download Now’ button. Figure below: Left Menu at http://Upgrades.Intel.com
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