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ROI Analysis: HSBC Calculates Improved IT Support Productivity and Patch Management

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Created on: Mar 12, 2009 4:16 PM by Michele Gartner - Last Modified:  Mar 19, 2009 12:55 PM by Michele Gartner

With a projected positive ROI of 605%5,6 and a break-even point achieved in 2 months, HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology.

The key areas of impact of the ROI investigation are reduction of difficult and time-consuming patch management and costly desk-side visits. Read on to learn how they did it.

The Spanish version is located here: http://communities.intel.com/docs/DOC-2742

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