Fractalia Hotel Systems is a service provider for quality hotel chains in Europe and Central and South America, offering the comfort, design, and technology required by today’s business and tourist travelers. Fractalia’s centralized IT services operate 24/7 to remotely monitor and maintain 2,900 desktop PCs at 900 hotel business centers, Internet corners, and kiosks. Each month, approximately 155 PCs require a site visit because the systems have hung during use or failed to power up during a remote maintenance cycle.