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As an first MSP in Eastern Europe, I had a dilema which software or solution to use.
I made my decision but still I'm not  sure did I made a good decision.

Before I make my finall decision, I tried couple of software and mostly I'm was looking for a solution that can satisfied all the needs.

I wish to manage vPro platforms and non vPro platforms as well.

Solutions which were more apropriate to vPro platform has a lot of problems with non-vPro machines, SNMP devices etc...

The other one were very good with non-vPro platforms and SNMP devices but were poor with vPro platforms.

Still, I don't have a perfect answer, which solution is the best for MSP bussines and my personal opinion is that combination of few solutions are the only possible winning combination.

Normally, there is no recepies for perfect combination, as well but there is always a "winning" combination for specified situation.

I would be very greatfull if someone share some experiance with me in finding the best combination for MSP bussiness and to find out the best possible way for this kind of bussiness.

From my experiance, vPro is just a "cream of chocolate cake" and lots of "free" software for vPro is only something which should promovate technology in small bussiness companies.

But when we get to some serious bussiness !?!?

Regards,

Sasa Milasinovic



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Jan 15, 2009 3:11 AM e03 e03    says:

Hi Sasa,

What type of managementlevel featuresyou where looking at?, Monitoring only?, Monitoring and control?, access management?

NirDary

 

 

 



Jan 16, 2009 10:38 AM Sasa Milasinovic Sasa Milasinovic    says in response to e03:

Well, maybe I'm looking for too much in one solution, but I would like to have monitoring and controll in one solution.
Access management should be left to Windows Server.

I don't have anything against using system possibilities of Windows Server, but everything else (SOL, IDE-R, Provisioning of vPro...) would be nice to have on one place "under one hat".

I hope, I don't ask for much

 

Regards,

Sasa

Apr 12, 2009 3:21 AM Guest Builder  says:

Hello, Sasa!

Have you made a decision? This issue is similar to mine, I hope I could use your expirience

All the best!

Apr 15, 2009 2:37 PM Guest Свадебное фото  says:

I am sorry to ask, but what is MSP? Thx in advance

Apr 17, 2009 11:24 AM Sasa Milasinovic Sasa Milasinovic    says in response to Builder:

Hi Builder,

Unfortunately it seems there is no such solution that we are looking for
We try lots of them but always there is some small peace that is missing.
Every solution we tried have some “specialization” and other things are not supported at all.

I stopped looking for it and we use a couple of software’s to monitor and manage our clients.

Regards,
Sasa

Apr 17, 2009 11:28 AM Sasa Milasinovic Sasa Milasinovic    says in response to Свадебное фото:

MSP stands for Managed Service Providing

Regards,
Sasa

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