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2 Posts tagged with the remote_repair tag
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Did you know that vPro has the capability to give you remote GUI access out-of-band (OOB) using the serial-over-LAN (SoL) interface? It's true.

 

Normally we think of SoL as a solution for remotely accessing BIOS or as a tool for running text based remote diagnostic utilities as part of an IDE redirection (IDR-R) session. SoL is capable of doing more than console redirection. If you look in the device manager on a vPro client and expand the Ports (COM & LPT) you will see an entry for the SoL interface:

 

 

 

 

 

This port allows the local operating system to interact with AMT's out-of-band connection to a management console. You can try this yourself with the following steps:

 

 

  1. Open up a SoL session to your vPro client using your management console. (you can use the Manageability DTK if you do not currently have access to a management console)

  2. Open up a command prompt on the vPro client you are connected to via SoL.

  3. Enter the following command:

    1. echo hello>com3

    2. Note: the actual COM port number for your SoL interface may be different, check device manager to see what it is.

  4. Look at your SoL session on your management console. You should see the word "hello" appear in your console window.

 

So what does this all mean? It means that if you have some software monitoring the SoL port that you can send and receive data to your OS OOB.

 

A great example of how to leverage the SoL interface can be found in the Manageability DTK. The DTK gives you the ability to redirect TCP traffic over the SoL interface by utilizing an agent, the Manageability Outpost, on the vPro client. There is corresponding functionality available in the Manageability Commander tool and Manageability Director tools. This allows you to map a TCP port on your vPro client back to a TCP port on your management console and tunnel TCP traffic between your management console and vPro clients over the SoL connection.

 

If you combine TCP redirection with remote control software, like Remote Desktop, VNC and similar tools, you can enable OOB access to a full GUI on a remote machine.

 

I've put together a video that demonstrates how you can use this ability to remotely manage a client with a full GUI, including the ability to transfer files, using vPro's OOB management capabilities.

 

 


 

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A group of us got together in the lab and made a few video's on showing real life scenarios with vPro and how to apply the technology to the problem. Here's our first one on Remote Repair, with Todd Christ on the control's. NOTE: we are really breaking stuff & fixing it..

 

 

If you are intersted in the screen shots let me know. I also am working to share out either how we created the repair iso or just give the ISO out. If you are interested in more data around the ISO (what's in it, how it works, etc..) please let me know as well.

 

I will be posting a few more on HW Inventory, Midnight Patching, & system defense. I also was able to talk with Jason Davidson on the Emerging Computing forum & he shared out a usage of vPro that I think is very interesting.

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