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1

In recent weeks, I've received a number of questions about Dell Client Manager 3.0 ability to configure Intel vPro technology.

 

I have not had the opportunity to review the latest official documentation from Symantec\Altiris or Dell on how to configure Intel vPro technology. 

 

Therefore, this blog provides my perspective and approach.  As I'm working with Altiris 7 and vPro on an almost daily basis, authoring a complete set of new documentation has not been accomodating to present schedules, tasks, etc.

 

 

I ask for your patience and understanding.   This is by no means the final and complete answer - it's a "best effort"

 

 

A few key points to keep in mind. 

So - you've started to deploy Intel vPro systems from Dell and are using their Dell client manager. 

 

Altiris 7 requires SCS 5.x to configure vPro.   If vPro is already configured - it's just a matter of enabling OOB Discovery and configuring the Pluggable Protocol Architecture (PPA).. see blip.tv video referenced above.

On the Dell Client Manager, check to see if the following fileshare exists – “\\localhost\nscap\bin\x86\Out of Band Management\IntelSCS”
If so – within that directory, find AMTconfserver.exe.   This is the Intel SCS service installation.   File should be version 5.0.2.4
On the Dell Client Manager, check for “c:\Altiris OOB Configuration” directory.  If present, you should see two files – Interop.AeXClient.dll and OOBProv.exe.
The preferred approach is to install Intel SCS via the Altiris (or Dell Client Manager) interface... but sometimes that scripted install fails without direct indication as to what happened.   Although a little advanced, it may be best to directly install the Intel SCS... which is the configuration service for Intel vPro technology.

Two key challenges I’ve seen in directly installing AMTconfserver.exe is that the webdirectories (AMTSCS and AMTSCS_RCFG) need to be set to no TLS and the the integration to SCS via the OOBprov.exe is not done.   The TLS settings are handled via the advanced installation options.   The OOBprov.exe is the configuration script which checks the Symantec\Altiris database against the IntelAMT database for new records, matching UUID\FQDN, recent vPro configuration events, and so forth.

As to what configuration script will be used, this setting is made in the IntelAMT database.   My preference is to use the SCS console to adjust the setting.   SCS console is available with the full download at http://software.intel.com/en-us/articles/download-the-latest-version-of-intel-amt-setup-and-configuration-service-scs/... The other good item here is the updated version of SCS 5.x  (presently SCS 5.2.0.34B)

So that's the brief summary. 

 

As stated previously - my intent was not to provide a complete answer, yet to provide a brief insight and references.

Interested to hear from the community.   Did this help?  More information needed?

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Dell just released a new BIOS update for the Dell Optiplex 755 system, version A13. This update includes an AMT firmware update to version 3.2.3 also that resolves a couple of security issues. I just performed the update on an Optiplex 755 that I had already provisioned, and it didn't break anything

 

If you're deploying the BIOS update via a ESM software package, such as Microsoft System Center Configuration Manager (SCCM) 2007, you can automate the staging of the BIOS update (without forcing a reboot) using the following command line:

 

O755-A13.exe -noreboot -nopause

 

Get it while it's hot!

 

Trevor Sullivan

Systems Engineer

OfficeMax Corporation

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Where to Buy Intel(R) vPro(TM) Technology

Have you been hearing all the news on vPro? Check out this document for the latest update of models available through 8 different Original Equipment Manufacturers.

 

Order an Intel® vPro™ technology "Activation-Ready" PC



[Acer|http://communities.intel.com/docs/DOC-2033#BP1] | [Dell|http://communities.intel.com/docs/DOC-2033#BP2]| [FSC|http://communities.intel.com/docs/DOC-2033#BP3] | [HP|http://communities.intel.com/docs/DOC-2033#BP4] | [Lenovo|http://communities.intel.com/docs/DOC-2033#BP5] | [LG|http://communities.intel.com/docs/DOC-2033#BP6] | [Panasonic|http://communities.intel.com/docs/DOC-2033#BP7] | [Samsung|http://communities.intel.com/docs/DOC-2033#BP8]

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