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Hello vPro Experts!

 

I would like to pass on some information that I discovered a while ago, based on a Microsoft Premiere Support ticket. I was having trouble getting the Microsoft Out-of-Band (OOB) Management Console functioning from a Windows XP system. I tried everything on a fresh, standard build of Windows XP, but nothing would work.

 

After working with Premiere Support, we finally discovered that Windows XP Service Pack 3 (SP3) was required for proper functioning of the Microsoft OOB console.

 

This behavior is actually related to some functionality that was added in SP3, specifically in the winhttp.dll library. There is a function called WinHttpSetOption in the WinHttp library, which is called with a parameter enabling the WinHttp Option Flag named WINHTTP_ENABLE_SPN_SERVER_PORT. This flag enables the WinHttp library to include the server port in the Kerberos Service Principle Name (SPN), since the AMT web service is running on a non-standard HTTP port (16993).

 

The Windows XP Service Pack 2 (SP2) version of the WinHttp library does not include this capability, and consequently fails to authenticate. In order to properly connect to ConfigMgr-provisioned AMT devices with the Microsoft OOB Console, please make sure your helpdesk / support systems are running Windows XP SP3.

 

If you have any questions, feel free to post them in the comments section, and I will do my best to answer them.

 

Trevor Sullivan

Systems Engineer

OfficeMax Corporation

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Hello, vPro Experts!

 

I've uploaded an updated document with additional troubleshooting measures related to Intel vPro and Microsoft Configuration Manager. Please download and provide feedback on it.

 

Troubleshooting Intel AMT and ConfigMgr

 

Thanks!

 

Trevor Sullivan

Systems Engineer

OfficeMax Corporation

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