http://communities.intel.com/community/openportit/vproexpert/blog Intel vPro Expert Center Blog Mon, 08 Jun 2009 17:11:55 GMT Clearspace 2.5.9 (http://jivesoftware.com/products/clearspace/) 2009-06-08T17:11:55Z http://communities.intel.com/community/openportit/vproexpert/blog/2009/06/08/microsoft-oob-console-requirement <!-- [DocumentBodyStart:3f225856-a4ac-4001-a5e8-6334622e1186] --><div class='jive-rendered-content'><p>Hello vPro Experts!</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&nbsp;</p><p>I would like to pass on some information that I discovered a while ago, based on a Microsoft Premiere Support ticket. I was having trouble getting the Microsoft Out-of-Band (OOB) Management Console functioning from a Windows XP system. I tried everything on a fresh, standard build of Windows XP, but nothing would work.</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&nbsp;</p><p>After working with Premiere Support, we finally discovered that Windows XP Service Pack 3 (SP3) was required for proper functioning of the Microsoft OOB console.</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&nbsp;</p><p>This behavior is actually related to some functionality that was <span style="text-decoration: underline;">added</span> in SP3, specifically in the <em>winhttp.dll</em> library. There is a function called <a class="jive-link-external-small" href="http://msdn.microsoft.com/en-us/library/aa384114(VS.85).aspx">WinHttpSetOption</a> in the WinHttp library, which is called with a parameter enabling the <a class="jive-link-external-small" href="http://msdn.microsoft.com/en-us/library/aa384066(VS.85).aspx">WinHttp Option Flag</a> named <em>WINHTTP_ENABLE_SPN_SERVER_PORT</em>. This flag enables the WinHttp library to include the server port in the Kerberos Service Principle Name (SPN), since the AMT web service is running on a non-standard HTTP port (16993).</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&nbsp;</p><p>The Windows XP Service Pack 2 (SP2) version of the WinHttp library does not include this capability, and consequently fails to authenticate. In order to properly connect to ConfigMgr-provisioned AMT devices with the Microsoft OOB Console, please make sure your helpdesk / support systems are running Windows XP SP3.</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&nbsp;</p><p>If you have any questions, feel free to post them in the comments section, and I will do my best to answer them. <img height="16px" src="http://communities.intel.com/images/emoticons/happy.gif" width="16px"/> </p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&nbsp;</p><p><strong>Trevor Sullivan</strong></p><p><em>Systems Engineer</em></p><p>OfficeMax Corporation</p></div><!-- [DocumentBodyEnd:3f225856-a4ac-4001-a5e8-6334622e1186] --> oob console center issue failure system configuration manager microsoft isv configmgr tools vpro sccm_sp1 kerberos amt trevor sullivan problem sccm troubleshoot authentication Mon, 08 Jun 2009 17:24:06 GMT pcgeek86@gmail.com http://communities.intel.com/community/openportit/vproexpert/blog/2009/06/08/microsoft-oob-console-requirement 2009-06-08T17:24:06Z 5 months, 3 weeks ago http://communities.intel.com/community/openportit/vproexpert/blog/comment/microsoft-oob-console-requirement http://communities.intel.com/community/openportit/vproexpert/blog/feeds/comments?blogPost=12247 http://communities.intel.com/community/openportit/vproexpert/blog/2008/12/09/updated-amt-troubleshooting-document <!-- [DocumentBodyStart:930c0aa1-ec6f-40a5-be3e-befae79fef62] --><div class='jive-rendered-content'><p>Hello, vPro Experts!</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&nbsp;</p><p>I've uploaded an updated document with additional troubleshooting measures related to Intel vPro and Microsoft Configuration Manager. Please download and provide feedback on it.</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&nbsp;</p><p><a class="jive-link-wiki-small" href="http://communities.intel.com/docs/DOC-2362">Troubleshooting Intel AMT and ConfigMgr</a></p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&nbsp;</p><p>Thanks!</p><p style="min-height: 8pt; height: 8pt; padding: 0px;">&nbsp;</p><p><strong>Trevor Sullivan</strong></p><p><em>Systems Engineer</em></p><p>OfficeMax Corporation</p></div><!-- [DocumentBodyEnd:930c0aa1-ec6f-40a5-be3e-befae79fef62] --> intel vpro amt troubleshooting document configmgr configuration manager sccm microsoft trevor sullivan help problem issue fix resolve resolution provisioning authentication error Tue, 09 Dec 2008 14:23:02 GMT pcgeek86@gmail.com http://communities.intel.com/community/openportit/vproexpert/blog/2008/12/09/updated-amt-troubleshooting-document 2008-12-09T14:23:02Z 11 months, 3 weeks ago 2 http://communities.intel.com/community/openportit/vproexpert/blog/comment/updated-amt-troubleshooting-document http://communities.intel.com/community/openportit/vproexpert/blog/feeds/comments?blogPost=11750