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Hank was out at VMworld and brought this video back for me.  Took a bit to post.

 

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Matt Semenza, The Expert Center's Sponsor For Tomorrow

 

Last week, Josh had the opportunity to catch up with Matt Semenza, Marketing Manager at Intel. Matt talks about his role as a megaphone to the community about what's going on with software solutions and their availability.

 

Because of Matt's help, we are able to recognize our top three contributors on the Intel vPro Expert Center!  Listen to Matt, as he talks about how these guys are able to save our customers time by sharing their best known methods, failures, and successes.

 

 

Our Top 3 Contributors

 

Congratulations to Trevor, Javed, and Joel!!! Thank you so much for your contributions to the Intel vPro Expert Center. And a big thank you to Matt, who provided the vPro jackets to show our appreciation. Trevor, Javed, and Joel are shown wearing their vPro jackets, below.

 

 

http://www.vproexpert.com/E24VZ/Jacket_Trevor.jpg

 

Trevor Sullivan

 

 

Trevor is a Systems Engineer with OfficeMax Corporation. He has worked in IT since mid-2004 and has experience implementing and supporting mostly Microsoft products - including Active Directory, SMS and ConfigMgr, Microsoft Deployment Toolkit, software virtualization, VBscript, and more.

http://www.vproexpert.com/E24VZ/Jacket_Jay.jpg

 

Javed Lodhi

 

Javed is a Technical Marketing Engineer with Expert Systems. He has worked on numerous large-scale public, private, and military projects, including data warehousing solutions using SAS, network switching, routing, design, monitoring, and security, and storage and virtualization solutions on Intel platforms.

http://www.vproexpert.com/E24VZ/Jacket_Joel.jpg

 

Joel Smith

 

Joel is a Principal Support Engineer with Symantec Altiris. Joel started with Altiris Corporation when they were 192 strong and watched the business and company grow into 1000+ employees before merging with the greater Symantec Corporation. Joel works with the Altiris products that leverage Intel's vPro technology.

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I've worked with Justin for the last 1.5 years and he has been a stellar community member and fellow enthusiast.   Meet Justin Van Buren and of course his video is one of the best from the Feet on the Street series.   ENJOY.     

 

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The Intel Software Network launched a really cool site today - the Idea Zone. It's like a comment box, but better. You can visit the Idea Zone and submit your ideas in four different categories: Intel Graphics Performance Analyzers, Intel Parallel Studio, Visual Adrenaline Developer Program, and my personal favorite -- Intel vPro Technology .

 

The really awesome thing about this site is that you can follow an idea from start to finish. Visit the site to submit your own idea or discuss ideas that others have submitted. Vote on the ones you like. And you can make watchlists for notifications when an idea comes to life.

 

From Ajay & Gunjan, our partners over at the Intel Software Network Manageability Community:

 

 

The objective of the Idea Zone is to harness the wealth of community knowledge for product innovation. I am hoping that Idea Zone will establish an ongoing conversation where you have an opportunity to share your new ideas on existing products (new features, improvements), provide product suggestions as well as provide feedback on Intel Software Network. You now have the ability to influence the products/tools features.

 

You can also learn more by checking out the frequently asked questions: http://ideazone.software.intel.com/faq



 

I'm looking forward to seeing what kinds of ideas are posted over there! Go check it out!

 

Michele

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Terry Joslin, CEO of Western Blue talked with Scott Smith & I about their business. 

 

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A hobby of many IT professionals is playing video games ... so we asked the question: "What Video Game Would Intel vPro Technology Be?" while at Symantec ManageFusion 2009 from March 10th to 12th. Check out the responses below from IT executives and managers, Intel partners and industry analysts.

To learn more about Intel's presence at Symantec ManageFusion 2009, go to: http://www.intel.com/go/managefusion/

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Serial over LAN, or SOL for short, is a great tool for diagnostics. Combined with IDE redirection, or IDER, there’s a tremendous amount of things you can do remotely to manage clients. One of the areas where SOL can be helpful is for delivering status updates for IDER boot images that use a graphical interface. Instead of asking someone to read what’s on the screen to you, you can have a clear picture of what’s going on.

The key to this is to include the SOL driver in your live CD boot image. The actual process of including this driver will vary depending on the live CD tools you are using. I won’t go into specific details on the steps needed to include the driver in this post. The popular live CD tools, such as the Windows AIK, have a lot of information available on how to include drivers.

Once you have the SOL driver included in your live CD you can begin to take advantage of the SOL interface by sending text output to the SOL serial port. In most cases the port is COM3, but it may be on another COM port. You will need to do some testing to see which COM port your hardware platforms use for SOL.

Here’s one common scenario where this can be very handy. Let’s say you have a live CD that includes an in-band remote access tool, like PC Anywhere or a VNC server. You can include a startup script that echo’s out the computer’s hostname and IP address information to COM3. That way, you will know when the live CD has booted and the information it may have registered with DNS/DHCP. If you are using a Windows based live CD all you need to do is include commands like this:

echo %computername% >com3

ipconfig >com3

You can even incorporate some ANSI control codes to control formatting. For instance, if you want to have the remote SOL terminal clear it’s screen, you can send the Esc+[2J. The trick is generating the “Esc+” part. In order to do this in Windows, you need to hold down the Alt key, press 0027 on the ten key pad (make sure you include the two zeros) and then let the Alt key go. Unfortunately, Notepad does not seem to support this functionality. As an alternative, I recommend using Notepad++. Once you are done, you should have something like this:

echo ^[[2J >com3

Note: The escape character may appear as "^[" or something else altogether, like a little arrow or block character.  It depends on your OS and application.

Here’s an example of the output I get from a Live CD I built using Bart’s PE Builder.

Live CD Feedback over SOL.jpg

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The easiest way to be sure that you are ordering a PC with Intel vPro technology is to use the list of model numbers that we've cataloged. Hewlett-Packard, Dell, Lenovo, and FTS (desktop and workstation systems) model numbers were updated here in the last couple of weeks - other manufacturers are still in progress and will be updated as the info is available.

 

You can check them out here: Order an Activation-Ready PC

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Intel recently commissioned a study, conducted by Wipro Product Strategy and Services, that analyzed the costs of refreshing business PC fleets.  Wipro interviewed CIOs and IT professionals from 106 companies in the U.S., United Kingdom and Germany on many different aspects of the refresh equation, but three stood out as the most important to businesses – security, cost reduction and payback period.

Security is a big concern for businesses these days and their angst appears to be well founded.  According to the study, by the time a PC is four years old, security incidents have increased 52 percent from when it was new.  You don’t want to even peek at the data about what happens after that.

Software-based attacks, viruses and other threats continue to grow, of course, and that's the reason Intel has focused so much attention on incorporating new ways to defend against these attacks into its platforms. The 3X performance increase in the latest Intel Core2 processors help to keep antivirus software, patches and encryption from bogging down the system.  A host of features incorporated into Intel vPro technology have been aimed across the board at the points of vulnerability to protect applications, the platform and the network.

The big question keeping CFOs and CIOs awake at night revolves around how often to buy new PCs.  If we could only get by for one more year…. The study found that operational costs of four-year-old PCs can be reduced up to 52 percent for laptops and 46 percent for desktops by purchasing new systems.  In addition to rising maintenance costs, year four also is typically when warranties have expired and companies begin picking up the repair tab.

To make the data more meaningful, Wipro used the data from the companies polled to create a “model company.” The model company has 11,500 mobile PCs and 19,300 desktop computers at various ages.  For the first three years, acquisition and maintenance costs decline, but going into year four they begin to rise at a steepening rate.  The data shows that if the model company replaces its PCs at three years it saves $3 million versus holding off for just one more year.  The study also found that costs could be reduced another $3 million with vPro technology.  Wipro also determined that the model company would recoup its investment in 17 months by just purchasing new computers, but would it get its investment back in 10 months with vPro technology-based systems even with a $150 premium for the systems.

Slide2.JPG

OK, I can feel the doubters – the study is by a reputable research company and appears objective, but it was commissioned by Intel…and it’s a PR guy interpreting it.  So, let’s get away from empirical evaluation and hear from someone whose business strategy reflects the results of the study to see how he’s faring.  Terry Jocelyn is president of Western Blue, a Northern California-based service and solution provider for more than 20 years.  Western Blue is implementing laptops and desktop systems based on Intel Core2 processors and vPro technology.  I had a chance to talk with him recently about how PC refresh and vPro technology worked into his business strategy and benefited his customers.

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I've heard a number of interesting ideas around Basic System Defense usage.  Basic System Defense is the feature that allows you to define up to 32 inbound and 32 outbound ports of allowed traffic.

 

As a teaser to the article series, see the following diagram and brief explanation:

 

overview.gif

  • Target Client Computer - Unbeknownst to the user, the system has an outdated security solution and has been infected by a virus\worm. The user is experiencing delayed performance and unexplained events which prompt a call to the IT Support Helpdesk.
  • IT Support Technician - Receives support request to address the user's system troubles. Early diagnosis reveals the system has been infected. The user's system must be isolated from the network, meaning that communications in or out of the client must be restricted and remediated. The support technician will be using a Microsoft remote desktop to interact with the remote client computer, and will need to install files from a network share. (A similar concept would apply for PC Anywhere… yet to demonstrate the capability, I purposely chose this setup. Please keep reading)
  • Altiris Notification Server - The technician accesses the Altiris Console to invoke a Network Filter. However, the default network filter limits traffic to a very limited set of functions between the Notification Server and a target Intel® vPro™ technology system. If the standard Network Filter is used, Microsoft remote desktop and file transfer will be restricted. Therefore, a customized network filter is required, which is provided via the Altiris Enterprise Network Filter (ENF) Utility. The customized filter will allow Microsoft remote desktop ONLY between the IT Support Technician PC and the Target Client Computer. (NOTE: The ENF is a free add-on for Altiris v6 environments, and included in Altiris v7 environments.

 

 

Interested to read more on this, obtain sample configuration files, and understand how additional usages can be accomplished?

 

Take a look at the following series - I've included the individual links, but each article also includes the pre\post links within the series:

 

If you have additional ideas on use System Defense - please share

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While at Symantec ManageFusion 2009 from March 10th to 12th, we had a chance to talk to IT executives and managers, Intel partners and industry analysts who were all familiar with the capabilities of Intel vPro technology. In this video, they discuss what Rock Star or what type of music Intel vPro Technology could be ...

To learn more about Intel's presence at Symantec ManageFusion 2009, go to: http://www.intel.com/go/managefusion/

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While at Symantec ManageFusion 2009, we had a chance to talk with Mike Dunham, Executive Director of Product Management for Incendio Technology. In the video below, he talks about the Incendio vMinder Portal, which allows IT profrossional to utilize the Symantec Altiris Client Management Suite without needing console access. From the Incendio vMinder Portal, the IT professional can access Intel vPro technology features such as reliable remote power control that are part of the Symantec Altiris Client Management Suite.

To learn more about Intel's presence at Symantec ManageFusion 2009, go to: http://www.intel.com/go/managefusion/

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While at Symantec ManageFusion 2009, we had a chance to talk with Antwune Gray, a Director at NetX. In the video below, he talks about how the NetX Appliance discovers which PCs in your business environment have Intel vPro technology, as well as the version and setup status of Intel vPro technology.

To learn more about Intel's presence at Symantec ManageFusion 2009, go to: http://www.intel.com/go/managefusion/

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While at Symantec ManageFusion 2009, we had a chance to talk to IT executives and managers from Disney International, Fox Interactive Media, Blue Cross Blue Shield and McCormick Spice Company and industry analysts from Enterprise Management Associates and Ptak, Noel & Associates LLC. In this video, they talk about the security benefits of Intel vPro technology - which include the ability to deploy software patches faster into the installed PC base, and the ability to quarantine infected PCs and remotely remediate them.

To learn more about Intel's presence at Symantec ManageFusion 2009, go to: http://www.intel.com/go/managefusion/

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