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Greetings from the trenches! My name is Sandy Wood and I'm a network administrator for the Orange County District Attorney's office in Southern California.

 

What I do

 

My primary job is to manage and support our fleet of 950 or so Windows workstations and 30 Windows servers. This covers everything from updating software, performance monitoring, alert management as well as second level Help Desk support.

 

The tools I use the most in my day to day activities are Microsoft SMS Server 2003 and Microsoft System Center Operations Manager 2007. These tools are indispensable in our daily jobs to keep our systems running smoothly and up to date.

 

 

vPro What?

 

 

Earlier this year, while attending a Microsoft Management conference, I stopped by the Intel booth and learned about vPro technology. Boy, what an eye opener for a management geek! This could really be system management nirvana! Since we were in the beginning stages of planning for the replacement our entire PC fleet, I called my boss and told him he had to make sure that our next systems had vPro technology. This was going to revolutionize the way we managed our systems from deployment to software updating to day-to-day support.

 

 

Why Should You Care?

 

 

Well, fast forward to today and we're just beginning to receive our first new systems. Brand, spanking new HP systems with, yes, you guessed it, Vpro with AMT 3.0! Everyone watched while we opened and unpacked the first system box. After my big vPro sales pitch, management was keen to see all the great new bells and whistles that vPro and AMT were sure to bring us. Before I go into just how cool it all worked and how cool I looked doing it, I thought it would be instructive to blog the actual steps (and missteps) I took in planning and deploying AMT in a real world situation, warts and all.

 

 

This is why you should care - if you're getting ready to deploy AMT or are just interested in the technology, this may (I hope) offer a glimpse into what it will take to get AMT rolling in your world. Reading the manuals is good and I highly recommend it however, nothing beats a real step by step walk through with real situations to give you a feel for the product and its potential.

 

 

What's Next?

 

 

The next step for me will be the planning phase. Although most of us love to just get out there and run setup, planning before you deply AMT in your environment will truly pay off for you. AMT has a lot of pieces and features that you're going to want to sit down and do a bit of thinking about before running setup. Trust me; you'll be glad you did.

 

 

Well, I'm finishing up my planning and will be back here soon with another installment of Life in the Trenches as I run down just what I did to plan for AMT deployment in my environment.

 

 

Stay tuned and as always, your comments and questions are welcome!

 

 



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Nov 4, 2007 1:59 AM Terry Cutler Terry Cutler    says:

Sandy - Agree on your comments on planning before deploying. In helping and discussing deployments with a number of customers, partners, and even internal associates - I often hear initial comments that deploying Intel vPro is difficult. My primary focus is customers with 10k or more client systems - yet have associates and partners who work with various environments.

 

After a brief discussion on what is inferred or meant by those statements of "difficulty" - perhaps a better way to view it is - "Intel vPro is new and additional information is needed. Getting the management engine configured into the environment is relatively simple. Adjusting to the increased functionality for management and security - and ensuring it is used correctly - becomes the larger focus point". Is not this true of any technology? Configuration may be simple, yet integration into policies, procedures, training, and so forth is the larger focus point.

 

I am interested to know what resources you've found to be most helpful. What resources you feel are yet needed. What additional data points or collaboration would help.

Nov 6, 2007 7:18 PM Guest Sandy Wood  says in response to Terry Cutler:

Terry,

 

Thanks a bunch for the note. Wow, 10k or more systems is quite a few.

 

After my initial peek at vPro, it did appear that this was going to be quite an endeavor! There's truly alot going on here. As you say, that's the way of technology and to me, an old system management geek, this is quite a leap forward in technology. This changes everything from my viewpoint. There are so many new, good things to use in vPro that, well, yes, it's a bit to digest at first. I've had to read, read, read, play in the lab and read some more but it all comes eventually. I mean if I can get my head around this stuff, surely anyone can.

 

I've enjoyed reading your 3 part series on the basics of SCS. It's in my permanent reference binder now.

 

What have I found to be the most helpful? I would say the User and Configuration manual to start. Alot to get through, but it's all in there. Secondly, blog posts from folks like yourself. Nice bite-size pieces of info that are easy to digest and add to the knowledge base. Finally, those great little how-to ouTube videos are very good. I've gotten to know a bit of SMS / MOM /OpsMgr systems this way.

 

Again, thanks for the post and hope to read more of your tips and info in the future.

Nov 6, 2007 11:02 AM Terry Cutler Terry Cutler    says in response to Sandy Wood:

Sounds good.

 

I'll be focusing more on the "resources" for vPro Expert. Working on some documents and Wiki posts. Hopefully we'll be able to reduce the amount of reading you (and the community) have to do.

 

Stay tuned, and keep asking questions.

Nov 24, 2007 10:27 AM Guest Andy Kuhn  says in response to Terry Cutler:

Weybridge and AMT 3.0 require an activated TPM. How do you manage the TPM in your deployed system?