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Developing a server refresh strategy requires coordination .. among IT, business units, facilities, finance and possibly others

 

For many organizations, who buys the servers, maintains them and sees the power bill are all different silo'd organizations.  The issue in developing a strategy is that if each of these independent organizations don't get together refresh may never happen - why?  Because each organization only sees a portion of the overall costs and savings, what is right for one group may show a negative impact or cost.  However, because the new benefits of server refresh (doing more with less) touches so many pieces of the collective organization that the end result is usually a positive.  Kind of like how athletes need to rely on each other to achieve a common goal - winning the game.

 

So how do you get everyone on the same page?  In sports, this is the role of the coach or in some cases the on-field leader (quarterback, captain ...).  Last week i sat in on a data center summit hosted by Intel IT.  Inside intel, the quarterback is corporate finance who can see all the pluses and minuses that impact the corporate P&L and help optimize a decision that is best for the company and shareholders.

 

Last year Intel IT saved $45M in operational savings and cost avoidance while supporting growing compute demands.  Read the 2008 Annual Perf Report

Intel IT in combination with Alinean and myself helped develop a savings estimator

 

to help you assess your opportunity for savings

  • Who is your Quarterback for Server Refresh?
  • Is your organization even in the game?

As they would say in Disney's High School Musical - Get your Head in the Game

 

Chris

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Of course changing a light bulb is easier. But did you know that the power savings benefits of changing a single server are about equal to changing three light bulbs and the economics of replacing either is similar.

Old

New

Savings

Light Bulb

60 W

13 W

47 W

source

Server (peak power)

394 W

244 W

150 W

old server

new server

Server (idle power)

226 W

82 W

144 W

ð        Energy Star estimatesthat replacing a light bulb with a single compact fluorescent can save $30 over its lifetime and pay for itself in 6 months.

ð        Intel estimatesare that replacing 9 racks of older servers with just one rack of new servers can save up to $765,000 over four years and pay for itself in as few as 8 months. 

While many of us no longer question changing older incandescent light bulbs with more energy efficient compact fluorescent light bulbs because of economic and eco-friendly reasons, many businesses retain older servers in their environment because they still work. About 3 months ago when talking to IDC, they shared an estimate that they expect there to be about 32 million servers supporting businesses around the world in 2009 and about 40% of them are more than 4 years old (making them single core processor technology). That is a lot of old single-core technology.

These single core servers take up a lot of space, resources and power/cooling infrastructure.  Newer servers consume less power (about 150W on average based on test results with industry standard benchmark SPECpower found at www.spec.org), deliver more performance (up to 9x), come with a new warranty, and support technologies to enable consolidation that can reduce OS, application and other costs that vary per server.  The combination of these savings balanced with the costs and effort to replace them, migrate applications and validate the new environment can deliver a rapid payback and dramatic savings.  You can estimate the savings yourself using this server refresh savings estimator.

And since power per server is lower, you don’t need to replace the rack infrastructure (unless you want to) … similar to how you don’t need a new light fixture for compact fluorescent light bulbs.

While it will take more work to change your server (than a light bulb), the additional work is sure worth the effort as many customers have learned (www.intel.com/references). Learn more about server technology in the new Server Learning Center located here.

QUESTION OF THE DAY:

How many engineers does it take to change a light bulb? … a server?

chris

 

 



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We all live in the information age and are bombarded constantly by more message and information than we can realistically consume (sorry for adding with this blog). I love Facebook, am involved in Linked-In and am exploring (as a newbie) Twitter. These forums and tools are really cool and if I wanted to, I could spend my life playing with them.  Last week, someone described twitter as a river of information and guided me to jump in and paddle downstream, not upstream.

So, that is the input I’m looking for on this blog. I just posted 2 documents as resources in the Server Roomabout the new Intel Xeon processor 5500 (Nehalem) product.

ð        Sales Brief– 2 page brief focused on the benefits of purchasing new servers

ð        Product Brief– 12 page brief focused on all the usages, technology and benefits inside the new servers

I’m told that people don’t like “sales” briefs.  Personally I like short and sweet, but give me the tools to dig into more detail if I want. 

that’s just my style – What’s Yours?

1) Which do you like more, if you have a preference?

ð        Sales Brief

ð        Product Brief

2) What do you do?

o        IT – I deploy server technology to benefit my business.

o        Sales – I sell or re-sell technology to IT and business owners.

o        Developer – I design and build servers or use them to design software products.

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In my blog titled “why buy for the little guy, I shared that I was in the market for a new home desktop to replace my existing one.  Well, today I spent my 2009 tax refund check on a new computer – an iMac. 

So why the secrecy?  ... The iMac is a surprise for my wife’s birthday.  My wife has wanted a Mac since we left college and I’ve always been a PC guy (grew up with one, always used them at work, etc.) and when I started working at Intel almost 10 years ago, I could not justify a Mac given my corporate loyalties and who was paying the bills.  When Apple adopted Intel architecture a couple years ago, my options were now opened (really my old excuses were not longer valid).  

I’m very excited to install the new iMac as the challenges of my old technology and the limitations and headaches they were giving me will be gone - and I think I’ll finally get some good-guy points with my wife.

Chris

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With the introduction of the Intel Xeon processor 5500 series last month, I wrote a blog that discussed that server refresh was an intelligent investment in that it could deliver a rapid payback on investment. For the past few years, I have been working to understand the costs and benefits of server replacement and there are a few conclusions I can draw.

1)      Server Refresh is not new concept.  This approach has existed for decades.  People replace technology as it ages because new software and new technologies enable better business capabilities and as technology ages, the warranty expires and incidence of failure increases. How many of you still have your first mp3 player?

2)      ROI and Refresh Vary. The rate of refresh is a balance of the investment required (purchase, install, removal, validation, etc) and the savings achieved (operational costs, cost avoidance, employee productivity) balanced with the business opportunities available to you (business growth or new business markets, cost of capital, revenue generating investments)

3)      One Size Does not fit all.  Every business looks at financials and opportunities for their business a little differently and calculates their costs and savings differently.

So a few months ago, I embarked with some of my peers, with Intel IT, and industry leading ROI and TCO consultant Alinean, to apply what I have been learning and build an interactive tool to help you model your savings opportunity for server refresh and replacement. 

We identified and were able to model eleven cost and savings categories (both pluses and minuses) in the Server Refresh ROI calculation and make these cost category assumptions able to be included, excluded or modified by you.  You can model and view scenario output real time and print/email reports to share with others.

I invite you to learn more about the tool with this informal how-to-use guide , or better yet, use the tool and estimate how much you could save replacing old servers with new.  Try the new Intel® Xeon® processor-based Server Refresh Savings Estimator today.

You can provide feedback through the tool’s registration process or by responding directly on this blog. I look forward to hearing from you either way.

Thanks, Chris

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In my blog titled top 10 reasons to buy in a recession ,I discussed generic reasons to invest.  While small businesses (and to some extent medium businesses) don’t have the scale to take advantage of some of the consolidation and cost savings gains discussed in my “why buy for the big guy” blog, the benefits of replacing older servers remains a strong value for smaller businesses also. 

For those business owners who don’t have dedicated IT staff, your technology is depended on for reliable, efficient operation of the business. Technology is depended on to support daily operations and services ... like website operation, email communication, customer management, purchasing and record retention among other things.  If not … then you (as business owner) must turn your attention away from customers and towards your technology platform – not something a you have the time or resources to do.

Before reading, you need to know that I’m not a small business owner but I do have a family (in many ways that is my business) and as such I have several computers at home to support the operation of my family.  Recently, I experienced some issues with my existing computers that have put me in the market for replacement technology.  Specifically, when doing my taxes this year and when trying to load TurboTax*, my computer did not have sufficient memory to support the new 2008 software version.  Additionally, my wife and I track our finances with Quicken* and recently the slow performance on our computer has resulted in us spending too much time doing data entry on a slow computer.  In essence, our technology now is limiting us from doing the things we need to do .. so time to upgrade .. and I am shopping for a new desktop.

These challenges are similar to what I foresee from small businesses when it comes to technology upgrades.  Here are two examples of customers who, as a result of a growing demands and slowing performance of existing technology, turned to a Xeon-based server to streamline operations, boost reliabiilty, improve customer service, improve competitiveness and open up business possibilities for themselves.

ð       Yellow River i-café See How this small i-café went from a situation where a demanding workload caused hardware failures, leading to down time, loss of revenue, and frustrated customers to a situation where Yellow River saw performance gains and head room for growth by upgrading to an new Intel Xeon based server.

ð       Lampworks. Read how Jason Harper of Lampworks went from “We knew that we’d hit the wall with our desktop-based server; it couldn’t bear the extra load. Our computer was suddenly a barrier to our growth, rather than a business enabler” ... to ... “We’re extremely excited about the growth possibilities that our new server gives us.”

As your technology ages, you have a choice.  Typically standard OEM manufacturer warranties are supported for 3 years with purchase of a new server.  Before you extend the warranty (for $800-1200 per server for additional two more years), evaluate the enhanced performance, improved energy efficiency and capability to replace many servers (either desktop or true server technology) with fewer new servers.  If you are already at the end of your extended warranty, can you run the risk of server failure inside your business or can you afford the unexpected expense of a service call. 

Additionally there are some government incentive programs, like the American Recovery and Reinvestment Act  that offer businesses accelerated depreciation (60% first year vs standard 20%) on new computer hardware which can lower you 2009 tax burden and accelerate ROI.

Is your current technology holding you back or in your way? ... If so, consider a new server.

Chris 

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For readers of my February Blog, I talked about being so excited that i felt like a kid on Christmas morning when it came to our upcoming Nehalem launch and shared a story about some customers I talked with.  Well I can now give you your presents and a little background on the experience I had back in February.

 

 

Time to play with our new technology toys.

 

Chris

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Why Buy for the Big Guy

Posted by Chris P_Intel Mar 30, 2009

Why Invest in IT … for Large Enterprises

In my blog titled top 10 reasons to buy in a recession  , I discussed generic reasons to invest.  For large enterprises with a large install base of servers (multiple data centers, row and rows or rooms and rooms of servers), you have the economies of scale on your side.  Most likely, about 40% of your existing servers use single-core processor technology and another estimated 40% based of dual-core processor (source IDC).  Running existing infrastructure on these slower servers is just plan inefficient compared to the new servers available on the new Intel Microarchitecture (Nehalem) – intel's 3rd generation of quad-core processors for 2 socket servers.

Based on Intel estimates, replacing nine single-core based servers with one new xeon 5500 can yield up to 90% lower operating costs, delivering a payback on investment in  as short at 8 months (learn more here) … or … by upgrading single-core, dual-core or even the latest quad-core processors can yield performance enhancements that can boost productivity or open up new business opportunities. 

Even though this is day of introduction, there are four large companies today that have already identified the benefits of using these new processors.  See their results below

ð       Play saw roaming mobile transaction times reduce from 102 minutes to 44 minutes from last years quad-core processors and expects to be able to reduce the cost of running its data centre with these energy efficient servers.

ð       Capgemini tested a virtualization environment and sees ability to help their development team be more productive while strengthening customer offerings … as exhibited by a reduction in response time from 12.46 sec to 5.56 seconds compared to last years quad-core processors

ð       The Technical University of Munich saw processing speeds increase by 66% and experience 4x memory bandwidth for applications leading them and their customers to consider new projects and compute models for their research and business.

ð       Business & Decision saw the ability for 20:1 virtualization ratios with utilization levels at approximately 55%, providing the ability to improve customer service levels, productivity, reduce implementation costs by 50% and anticipates a ROI of < 1year. 

The bottom line is that these customers are moving forward with technology investment as a core strategy to boost their business and cut costs – helping them to emerge stronger and more competitive in their industry as economic conditions improve.

What could the Intel Xeon processor 5500 series based server do in your business?

Chris

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Our new product, the Intel Xeon Processor 5500 series, has ushered in what we at Intel call a new generation of intelligent server processors. Before I wrote this blog I had to look up the definition of intelligence (American Heritage Dictionary):

In•tel•li•gence n 1.a. The capacity to acquire and apply knowledge. b. The faculty of thought and reason.

In this context, I’d like to discuss two topics. (1) An Intelligent Product (2) An Intelligent Choice

An Intelligent Product: (the capacity to acquire and apply knowledge)

Key technology enhancements to the Xeon 5500 include a suite of new features and capabilities that enable servers utilizing these new processor to serve a wide range of server usages (from basic business to high performance computing) (from single threaded applications to well threaded applications) (from non virtualized to highly virtualized environments) and makes these servers adaptable to the environment you want to deploy it into.

              

ð       Intel Hyper-Threading Technology is back boosting performance for well threaded applications

ð       Intel Intelligent Power Technology adjusts server power consumption real time to workload

o       Automated Low Power States reduces CPU, Memory and I/O power without impacting performance

o        Integrated Power Gates dynamically turn cpu cores that are not in use to reduce idle power near 10W

ð       Intel Turbo-Boost Technology speeds up your processor when application demands peak

ð       Intel QuickPath Technology provides industry leading server bandwidth (up to 3.5x prior Xeon)

The benefits for IT and Business?

ð       A server platform that can adapt to your application environment allowing you to deploy it in one environment today with the knowledge you can repurpose it tomorrow, if needed

ð       A server platform that can adapt you changing workload demands over the course of a day, saving power when demands are low and better performance when you need it most

Read the Intel Xeon processor 5500 series platform brief to learn about these technologies

Visit this video about the new product and the technologies listed above

An Intelligent Choice: (the faculty of thought and reason)

Economic times are tough and we’re all struggling with spending choices (or not spending) at both a personal and corporate level. However, business spends about 2/3 of their IT budget maintaining existing servers (source IDC). IDC further estimates that 40% of the servers installed today are 4yr+ single core servers with another 40% being 3 year old dual-core. These servers are consuming a lot of valuable resources. With a heavy % of IT budget spent on operating costs, the challenge is that if you cut spending, you are cutting innovation. This limits business competitiveness.

What is the option? …. Server Refresh. Compared to installed single core Xeon servers, these new Xeon processors enable up to 9x performance per server, a 9:1 server consolidation opportunity (with flat performance), lowering operating costs by an estimated 90% and delivering an estimated up to 8 month payback on investment. That means that an investment in a new server today can pay for itself in less than a year, helping you to self fund more innovation or helping to boost the bottom line of your organization. If your environment is dual-core based, the opportunity is about a 3:1 consolidation opportunity.

               Download this pdf to understand the 8 month estimate

View a video demonstration highlighting the 9:1 consolidation and 3:1 consolidation

In summary the Xeon 5500 series is an intelligent product in it’s capability to adapt to both it’s application and user environment and an intelligent choice for IT investment delivering an estimated up to 8 month payback – much better than you can do in the stock market, bank or many other projects.

I think that this is the right product at the right time.  What do you think? ... I'd like to hear your reactions.

Chris

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Ever since Johnny Carson introduced his Top Ten format on the Tonight Show, I have found myself a big fan of this format. (Note: I guess the origin of the top 10 format may not have been new with the Tonight Show but it was my first exposure – I guess I date myself some ).

Many times the top 10 format is fun and entertaining, however, my topic today is a little more serious. In January of 2009, I found Tech Republic’s “10 Reasons To Purchase New Hardware During A Recession” on a ZDNet Blog

  1. Equipment still wears out
  2. Productivity becomes paramount
  3. Downtime is expensive
  4. Competition suffers too
  5. Manufacturers offer discounts
  6. Consultants more willing to negotiate
  7. Running older hardware longer costs more
  8. Interrupting purchasing cycles is expensive
  9. New applications require greater resources
  10. Employee retention remains a consideration

As I spend my days talking IT managers around the world, many of these items resonate with me and whether you are investing to support continued daily business operations (existing hardware is a limiter for you), to improve IT efficiency (reduce operating costs of aging install base) or to business competitiveness (offer new services before your competition does) … many of these Tech Republic Top 10 reasons (see below) were at the heart of their investment strategy.  

So before you cut your IT budget in response to economic conditions, consider if purpose driven IT investments might deliver you a competitive advantage by enabling you and your company to do more with less.

Tune in next few weeks for a my two part series covering the benefits of IT investments in specific business environments

ð      Small – Medium Business: Why Buy for the Small Guy?

ð      Large Enterprise: Why Buy for the Big Guy?

PS: Do you have a favorite top 10 (personal or business)?

Chris

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Last week I read Shannon’s blog about an “unmarketable server” - I got a real and personal taste of the power of this new product last week. I had the opportunity to interview two customers for a video that will be available when we introduce this product in the coming weeks. These customers had access to early hardware and shared their testing results and perspectives of this new product. The information was eye-opening for me.

As I flew back home on Saturday, I was reminded of how I felt as a kid getting ready for Christmas. When I was young, I couldn’t wait for Christmas morning so I could open up my presents and play with my new toys all day long. That is the way I feel with the new Intel Xeon processor 5500 series (codename Nehalem) about to launch later this quarter – I can’t wait.

In short (and I have to save the details for the video because I’m required to by non-disclosure), these customers are moving forward with plans to invest in new server technology because of the dramatic performance and energy efficiency gains that a technology refresh can provide them. Both of these customers are seeking a competitive advantage in their respective businesses and despite the economy, they see prioritized investment in new server technology as a means to enhance their services, reduce costs, streamline efficiency and better support their customers.

When I asked the question about economic conditions and the relative importance of buying new technology today for their business – the customers did not blink – investing in new server technology and refreshing aging servers is of critical importance to their business.

It was clear to me that these customers are looking forward to an early Christmas this year with the introduction of Xeon 5500 servers.

Stay tuned to Intel’s online server community www.intel.com/server for more information.

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Every morning we hear about the staggering job losses mounting up in businesses around the world. Hundreds of thousands of jobs have been lost so far. Unfortunately, no one seems immune from the impacts of this recession. In fact, the recession is now impacting the data center and a new segment of the work force is at risk – your servers!

Would you keep an employee who worked less than 4 hours per day, over-spent valuable resources and was someone you had to manage constantly – obviously, the answer is NO! That is the situation today with install base single-core servers.  Aging servers are a perfect target for downsizing in this tough economy. Industry analyst IDC estimates that there are approximately 30 million servers installed in businesses around the world and about 40% of those use single-core processors (4 years old or older).

Let’s look at the 2008 performance review of these single core servers.

ð       Excessive Spending Habits: For the performance they deliver, these servers take up too much space and over-consume power and cooling resources.

ð       Lazy Work Habits: A typical non virtualized server runs at only 10-15% utilization – meaning they sit idle a majority of your work day.

ð       Needs Excessive Management: Aging servers require more maintenance. Extended warranties are expensive (estimated $600-1200 per server depending on the type of server) and if you don’t extend the warranty, the risk of downtime is on IT and the business. While the costs to maintain a server vary widely , during a recent discussion with Forrester research, they indicated that an aging server can cost up 3x the costs of an in-warranty server (under standard 3 yr manufacturer support).

Continuing to use these old servers is not a wise business strategy. But if you fire your existing infrastructure, who can you hire to do the work? Simple, you hire fewer new multi-core servers running virtualization to replace a large number of install base servers.

But, is replacing them worth the effort … I mean, why fix what ain’t broke? About 2/3 of IT’s budget is consumed maintaining existing infrastructure (source Gartner), leaving a measly 1/3 for innovation and value add business capability. So in this recession, unless you are focused on reducing OpEx, the IT budget that you are cutting is likely restricting your business competitiveness and new service delivery - the value of innovation.

Replacing old servers with new offers both cost and productivity advantages for IT in addition to improved services and competitiveness for business. Read some of the success stories from businesses in 2008 where proactive IT investment commonly resulted in 30-40% reductions in total costs, enhanced business services, improved competitiveness and rapid financial ROI. In fact, the business ROI on replacing an old server with new is staggering and in many cases can pay for itself in less than 12 months, by reducing power / cooling costs, avoiding new construction, simplifying and reducing maintenance costs, reducing applicaiton and OS licensing costs and more.

What characteristics should you look for in a new server hire? (to maximize this savings and accelerate ROI)

ð       Versatile Performance. Consider a wide range of benchmarks and application usages when evaluating capability of the server you intend to hire.  Servers hired today for a specific task may likely get re-purposed over their lifetime.

               Also ... if your workload is specialized and data demanding (like database / enterprise resource planning / business intelligence) consider a specialized

               server with unique skills, like larger compute, I/O and memory scalability to handle these larger workloads with increased reliability and headroom for peak loads.

ð       Energy Efficiency. Newer multi-core servers feature nearly 10x the performance / watt of single core servers. Use the SPECPower benchmark to assess which servers are the most energy efficient.

ð       Virtualization. When virtualizing servers, hire servers that can support robust consolidation ratios and built for flexibility and versatility. Many new hardware-assist technologies help boost the ability to migrate virtual machines (application/OS combination) from one server to another.

ð       Standardization. Unlike hiring employees where diversity is valued and encouraged, using a smaller number of reference designs in your IT environment, can lower operating and support costs.

A final consideration for hiring new servers is total cost of ownership. Just like hiring people, you must consider the incidental or hidden costs behind the salary and sign-on bonus (do these still exist today?). The average life for a server is 4 years. Buying an inexpensive server for your needs today may optimize today’s budget but may end up costing you over the long run in software licensing, power/cooling. Intel IT recently did an ROI analysis on buying higher end processors and found that using higher end processors reduced TCO significantly – by doing more with less.

Last year, Intel IT fired about 20,000 servers and more are expected to receive pink slips in 2009 - read more about this in the 2008 Intel ITannual perfomance report

If your goals are to lower costs, improve services and boost revenue while increasing business competitiveness, then replacing aging server infrastructure is an Intelligent Investment. Learn more at www.intel.com/go/xeon

 

Are your single core servers at risk of losing their jobs?  If not, they should be!

 

So the Question is ... Will You Cut IT Costs and Boost Business Competitiveness by downsizing your Server Infrastructure in 2009?

 

Chris

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In Lesson 1 and Lesson 2 Sudip Chahal (Intel IT) shared his perspective on virtualization usages and technology requirements respectively. It was clear to me that Live VM Migration usage models are transforming the requirements placed on server infrastructure.

In Lesson 3 , our final video in this series on virtualization, I interviewed Intel Technology Specialist Radhakrishna (RK) Hiremane Shridhar, who discusses the platform and hardware assist technology that has been designed specifically into the current and future generations of Intel processor based servers to support both consolidation and emerging flexible live VM migration use models.I invite you to view lesson 3 (~ 6min) and comment on the usefulness of this information to your business planning.

I hope you were able to gains some key insights in this series. 

Learn more about Intel Virtualization Technology at www.intel.com/go/virtualization.

Can your Server Do Yoga? Namasté

 

Chris Peters, Intel

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Virtualization is transforming the way IT looks at server technology and usages in the data center.  In Lesson 1 , I interviewed Sudip Chahal (Intel IT) about the wide variety of use models for virtualization that are being deployed and evaluated across data centers worldwide. 

It was clear to me that the sheer volume of interest and activity around virtualization was transforming the way that IT was looking at technology, affecting their requirements for future server purchases. In Lesson 2 Sudip Chahal (Intel IT) and I discuss the changing technology requirements IT has on server platforms and technology across the data center to support both consolidation and emerging flexible usage models that depend on live VM migration.

Yesterday I had the chance to sit and discuss virtualization with Matt Eastwood, a leading analyst from IDC.  Matt refered to these new live VM migration models under the concept of improved mobility for the data center.  During our dicussion I mentioned this blog and the similarities to the themes I was writing about.

I invite you to view this short video (~ 5min) and comment about how your server product requirements are changing as you evaluate or deploy virtualization in your business.

Namasté

Chris 

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The use models and benefits of Server Virtualization are as diverse as the number of poses in the art of Yoga.  Virtualization is boosting server utilization while creating more flexible use models that feature live application migration from server to server. 

Over the past year, I found myself constantly talking with IT professionals about how they are using virtualization and how it was transforming their business.  And despite a more challenging economic environment for business and IT on the horizon, several industry analysts continue to predict investment growth in server virtualization during 2009.  It is easy to understand why. 

The many customers I have talked with and the many of the case studies I’ve read articulate that virtualization is lowering TCO through CapEx avoidance (data center construction, staff hiring) and OpEx reductions (power/cooling, management and maintenance savings).  In addition, virtualization is improving time to service, simplifying management of server infrastructure, boosting server utilization, and accelerating ROI of new hardware investment.  Beyond these “foundational” usages, I also found a set of new flexible use models that IT was considering that are based on moving applications dynamically from server to server … real time. 

For Lesson 1 of a 3 part series on virtualization, I interviewed Sudip Chahal from Intel IT where he explained to me the variety of terms, buzz words and use models of virtualization that are delivering the benefits above.  

I invite you to view this short video (~5 min) and comment about how you are using or intending to use virtualization in your business.

Namasté

Chris

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