Home > Intel Communities > Open Port IT Community > IT@Intel > Blog > Tags > six

IT@Intel Blog

1 Post tagged with the six tag
0

Using six sigma in IT

Posted by George Clement Apr 1, 2008

Just finished my green belt project analyzing how effective web analytics is in identifying applications no longer required by IT (and should be archived) . the project went well I had some interesting data to show for it and it def drove a decision.

 

I'd have to say that LSS gave me some new tools to use. The templates we use internally are ok but If I was outside I'd probably stop by http://lssacademy.com/downloads/ and check out their C&E and FMEA.

 

 

Some advice to others looking to start a GB project I'd like to mention a couple of general things I learned from setting up and running mine:

 

  • Don't boil the ocean - Improve an existing process as your green belt project.

  • Use Six Sigma tools to measure process output and identify where failures impact results (FMEA, C&E, etc).

  • Apply Lean Thinking to a step that has a lot of failure.

  • Measure improvement using Six Sigma tools (remesure your failure rate / speed / or what every you has as the cause of your failure).

 

0 Comments Permalink