Home > Intel Communities > Open Port IT Community > IT@Intel > Blog > Tags > it_business_value
Up to Blog Posts in IT@Intel

IT@Intel Blog

2 Posts tagged with the it_business_value tag
David Buchholz
1

Trying to start off the new year with a question more than a statement as you can see from the subject.  I ask this because of some of the work I am currently doing.  Through the past several months we have been looking a several "influencing" factors and their possible effect on tomorrow's corporate environment.  Things such as consumerization, MID's, netbooks, bring your own computer and even the Generation Y workforce growing in size.  I think one area of "influence" we haven't looked at is legacy IT.  It is just as much an influence as new technologies and trends.  Many shops spend lots of money to put solutions, good or bad, in place.  Invest in infrastructure that made sense 3-5 years ago.  Set roadmaps that made sense when first proposed and established processes for how IT used to work or should have worked.  But the real question today is what would you do different?  Should we take a more agressive approach at End of Lifing pre-existing technologies and solutions that seem to cost more to support today or in some case are here to solve a problem that doesn't exist or has moved on somewhere else. What about out sourcing, how many jobs today no longer make sense from a corporate stand point?  Providing a service is one thing, but if you are providing the same service as the vendor at a higher cost, that really doesn't make sense.  I guess what I am really looking for is what is the value add?  What would you different and what is the value add you feel it would bring to your IT?

 

Just some food for thought to start the new year, I don't think there is a right or wrong answer, simply some space for some sipirted discussions

 

Please share your thoughts!

1 Comments Permalink Tags: next_generation, roi, cio, cost_savings, social_computing, cost_cutting, value, it, change, it_business_value
Malvina Nisman
1

I look forward to sharing my thoughts related to IT business and management practices. I am interested in a variety of topics pertaining to the IT profession and the role of IT in creating value. We have been researching the topics of IT value and IT innovation for almost a decade, and that includes putting some tangible mechanisms in place for people to apply in their daily jobs, enabling better value creation through the use of IT. We (IT shops) have been so busy ensuring that the infrastructure runs smoothly, that customer requirements and expectations are met, that support is one click away, that we sometimes forget about a unique role that IT can play in a company by actually contributing to future value creation and business growth. In many cases we do it without acknowledging it, and so it goes unnoticed.

 

At the beginning of this past decade, our IT organization was challenged to measure the impact of IT's solutions to Intel's business results. So, with the help from Finance, we expanded our typical operational metrics to include those related to business impact, such as time to market for our products, capital purchase avoidance, throughput time, and others. We worked closely with our lines of business to quantify and measure improvements from IT solutions, and establishing better internal customer relationships. The data and results produced prove beneficial to IT and the customers of our solutions. We have also learned from the difficulties we encountered. For example, not every IT solution comes with a completed ROI. The lack of business value tools and understanding makes it difficult to get started. Speaking business benefit from an IT view requires common language and common indicators to gauge and value successful IT programs.

 

 

Now, more than ever, it is important that IT shops show that investment in IT will yield a positive business return that will be felt by the shareholders.

 

 

In future blogs I will share some of the methodologies we developed and continue to create in partnership with academia and industry fellow travelers, such as the IT Capability Maturity Framework (CMF).

 

 

1 Comments Permalink Tags: it_business_value, roi

Popular Blog Posts