Home > Intel Communities > Open Port IT Community > IT@Intel > Blog > 2008 > April > 01
Currently Being Moderated
0

Using six sigma in IT

Posted by George Clement on Apr 1, 2008 10:18:27 AM

Just finished my green belt project analyzing how effective web analytics is in identifying applications no longer required by IT (and should be archived) . the project went well I had some interesting data to show for it and it def drove a decision.

 

I'd have to say that LSS gave me some new tools to use. The templates we use internally are ok but If I was outside I'd probably stop by http://lssacademy.com/downloads/ and check out their C&E and FMEA.

 

 

Some advice to others looking to start a GB project I'd like to mention a couple of general things I learned from setting up and running mine:

 

  • Don't boil the ocean - Improve an existing process as your green belt project.

  • Use Six Sigma tools to measure process output and identify where failures impact results (FMEA, C&E, etc).

  • Apply Lean Thinking to a step that has a lot of failure.

  • Measure improvement using Six Sigma tools (remesure your failure rate / speed / or what every you has as the cause of your failure).

 

Tags: it, roi, lean, six, sigma


Add a comment Leave a comment on this blog post.

There are no comments on this post