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It has been an extremely long time since my last post... I am just coming off of successful left hip surgery January 2.

 

Sam Lawrence's blog post - highlighted the definitions below: (http://www.jivesoftware.com/community/blogs/jivetalks/2007/05/30/social-value-networking-vs-bookmarking-vs-productivity).

 

 

 

Social networking

is that it's been focused on people connecting to people that they already know. Not that there's anything wrong with that, I love to find the people I know online but for me it's usually a quick, "I found you, cool now we're connected." I'm sure that there are stories out there -- particularly with job searches -- where social networking has been instrumental. Outside that, it seems that more often it's card collecting. I can see that Jill knows Steve but I'm no closer to knowing Steve, I just know that Jill knows him. I do like knowing there's a bag of potential contacts, even if I never use them.

 

Social Bookmarks

have a great purpose, too. I can see what other people mark as interesting content. I have no connection to them personally, but social bookmarking allows me to snoop "good readers" and track their information consumption. I follow the tags and feeds of a number of people but I have never said one word to them. I enjoy reading over their shoulder, though. It saves me a lot of time.

 

Social Productivity

is different than social networking or social bookmarking: it's about getting work done outside the team of like-minded people you work with everyday. With social productivity, an idea is introduced and all sorts of people get to chime in on it. These could be people you work with a lot, people you've never worked with or even people outside your company. Now all of a sudden your idea has been developed openly by all sorts of people who bring their own, valuable perspective. You can evolve those ideas into all sorts of collaborative or locked content but thanks to the social media, your original idea is maybe much stronger now.

 

There are many questions to be explored and answered. How do we get this to work in your company? Inside the firewall? Look there are many items that work for our outside interests. Facebook, MySpace, LinkedIn do some of the social networking. Do we need this inside the firewall? Are people going to take advantage of it? Will this just be an increase in email, IM and phone traffic?

 

How do we move forward to the real deal of getting work done. I spent some time with folks that provide tools in almost all of these spaces. In theory and watching them demonstrate how they work and can work - all look good. Basically, the real meat on this bone is how will we change our behaviors to make this successful?

 

 



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Feb 3, 2008 3:17 PM Guest Sam Lawrence  says:

Nice to see you guys blogging about this. Looks like you reposted my blog from last May (http://www.jivesoftware.com/community/blogs/jivetalks/2007/05/30/social-value-networking-vs-bookmarking-vs-productivity).

In terms of changing behaviors, the best first thing you can do is to work openly. Embrace sharing your messages, ideas and feedback in an open and inclusive way. That's the scariest thing for most people. We've been trained to work as individuals and to guard our value. Accepting that the real value comes from working openly and collaboratively is the biggest change to make. And the best way to do that is just to jump in and do it. People make a lot of mistakes en-route. I know I did. But you learn very quickly how to collaborate effectively--what works, what doesn't.

Thanks for referencing our post.

Cheers,

Sam

Jan 30, 2008 8:26 PM Steve Bell Steve Bell    says in response to Sam Lawrence:

Sam - sorry about the lack of reference... Post update! Thanks

Feb 6, 2008 3:14 PM Laurie Buczek Laurie Buczek    says:

Steve-

Really great question. I feel like we are in a similar state with enterprise social media applications as we were back in the early days of the internet. Companies and executives are saying "we have to have it" but no one can articulate the exact business needs we are setting out to solve. I suggest the first major step is to do a thorough needs assessment, use case documentation and then solutions/product overlay. If we go about slapping together and introducing various social media apps without laying the ground work, I think enteprises face the same risk/fate of a lot of corporate websites. They don't deliver the experience that customers expected and/or weren't even necessary for that business...thus they never got used or user experiences were poor. If you build it around a concrete needs assessment...I believe they will come.

Nov 23, 2008 5:12 AM Guest jeffhoff  says:

Yes so true...."I suggest the first major step is to do a thorough needs assessment, use case documentation and then solutions/product overlay. If we go about slapping together and introducing various social media apps without laying the ground work, I think enteprises face the same risk/fate of a lot of corporate websites."

 

Jeff

 

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