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Let's face it–the Intel® Xeon® processor is the world's most widely deployed server for a good reason. IT has grown to rely on Intel Xeon processors for their performance, reliability, virtualization capabilities, and a whole lot more.

And at this week's Intel Developer Forum (IDF) in San Francisco, Intel Senior Fellow Stephen Pawlowski took the stage to discuss the next generation of Intel Xeon processors, codenamed Nehalem-EX. "We've had a number of customers who have come to us and said, 'we want to be able to use Xeon and also the mission critical segment.  What kinds of things or what kinds of capabilities can you put in there?'" spoke Pawlowski in his IDF session. The answer? Intel is throwing a whole lot at Nehalem-EX, all but the kitchen sink.

Designed for mission-critical performance, RAS, along with hardware-based virtualization, Nehalem-EX has got an industry-standard server makeover, with the ability to monitor, report, and recover from hardware errors to maintain data integrity and keep mission-critical services online. And that's just the half of it. With Nehalem-EX, IT and business knows that they've got a solid roadmap they can rely on for years to come.

Nehalem-EX also offers scalability along with world-record virtualization performance, enabling the highest consolidation ratios of any industry-standard server. And as IT departments across the board move to lower costs while increasing hardware utilization, Intel has responded to their needs by improving and enhancing its hardware-based virtualization technology.

Including broad industry support for an era that is increasingly moving towards the cloud, virtualization technology combined with energy-efficient performance and RAS-rich environments provide a reliable, scalable environment that IT departments can bank on. 

Get more on Stephen Pawlowski's IDF session by visiting http://tinyurl.com/ycacf2c

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Click here to read the entire eWeek.com article.

Every time new technology is delivered, tech refresh is highlighted as a way to save money or gain a business advantage on your competition.  It’s no different with the launch of the Intel® Xeon® Series 5500 server processor.  Many benchmarks show the new Xeon Series 5500 processor is twice as fast as the previous generation Xeon 5400 processor.  With its energy efficient design the Xeon Series 5500, when compared to 4-year old server technology, can deliver a full ROI in 8 months.

What’s different today is the availability of tools that can help you estimate the ROI for server refresh in your IT environment.  The “Xeon Estimator” tool, designed jointly by Intel and Alinean enables you to perform simple ROI analysis on you environment using many “default” values, or a deep dive analysis by allowing you to set specific values on dozens of important enterprise infrastructure variables.  The tool creates a full ROI analysis report based on the specifics of your environment.

But you don’t have to take my word for it.  Jeffrey Burt of eweek.com wrote an article, “Intel Online Calculator Measures Server Performance, Efficiency” describing the Xeon Estimator tool, as well as several other tools available to measure your return on investment around technology refresh. 

Click here to view and use the Xeon Estimator tool.  And feel free to give feedback via this blog; the good and the areas of improvement.

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Thanks to everyone who shared their IT best practices through the Intel Premier IT Knowledge Award program.  Judges from Intel and CXO Media poured over the very qualified submissions and had the hard job of narrowing to a handful of finalists.  Two awards (one for management of client fleet, one for data center) will be chosen by a panel of judges from Intel and CXO Media.  One additional award winner will be chosen by the IT community members of Intel Premier IT Professional via online voting.

So it's your turn. 

Users can find the link to vote on http://ipip.intel.com

For those who are not program members, membership is free and takes just a few minutes. You'll also stay up-to-date with best practices and technology insights online, in publications and local events.

The Intel Premier IT Knowledge Awards program was designed to recognize and reward North American IT managers/groups who have generated best practices, driving business value and innovation.   

The finalists represent diversity of business size, type, and solutions deployed using Intel architecture.

 

Data Center Management

Applied Materials

HD Supply

RichRelevance

Toyota Motor Sales, Inc.

Client Fleet Management

Hay Group

Our Kids of Miami-Dade/Monroe, Inc. 

Polycom, Inc.

Raleigh Pediatrics Associates

 

Award winners will receive industry recognition in an upcoming issue of CIO magazine as well as invited guest at either the CIO 100 Symposium and Awards or the CIO: The Year Ahead event. 

 

Let us know who your favorite IT hero is. 

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As I go and talk to different SMBs across the country about different technologies, I always get the same question: “What technology is currently available that a lot of SMB companies in industry ‘X’ are using to provide a better customer experience.” Everyone knows that this is a loaded question and there is no silver bullet when it comes to exceeding your customer’s expectations. I try and have SMBs look at it from the end customer’s point of view.

First, what is the experience like when customers first interact with your company? If the process to learn about your company's product or service takes longer than 60 seconds to describe on the phone, SMBs will go to another provider. So ask the question, is my organization’s employees equipped to explain our companies product/service value to a new customer within 60 seconds. From a technology point of view that involves having the appropriate systems in place to support any questions the new customer might ask (i.e. making sure all pertinent data can be accessed by your customer support team). In addition, you need to make sure that your systems are fast enough to access this data very quickly. I have talked with numerous SMBs that have a great product & services information databases established for their employees to access however, the employees don’t use the system because it takes tool long for their system to bring up the needed information.

Second, do your employees have the needed resources to follow up on new customer requests? These resources not only revolved around data associated to customer inquires/needs, it also involves the needed time for your company representatives to follow up with the new customers. I have talked to some customers and they say that for every hour their computer systems are not available, they are losing at least 3 new customer opportunities. As a result, there are more companies making scheduled maintenance updates to the employee’s systems in off-ours. One customer specifically, Midwest Eye Consultants, is implementing new technology that is saving them 10 to 12 worker-hours a month on system maintenance and those extra hours are now being used by company employees to recruit new customers. Click here to see more information about the technology Midwest Eye Consultants have implemented: http://msp.intel.com/midwest-eyes-case-study.pdf

Lastly, does your internal team have the resources available to support existing customers? Most of the time the resources that matter the most for existing customers relate to past product/services they have received from your company. If this information is not readily available when your team is servicing an existing customer, it can mean keeping or losing a loyal customer. In the health care field it is even more critical. Northwest Newborn specialist relies on customer/patient data being available at all times of the day. Carolyn Kraus from Northwest Newborn Specialist says: “Our physicians can be impatient, and with good reason. They’re on 24/7 in a high-stress job where downtime can have serious consequences, and much of their work is done through technology. When a PC goes down, they can’t access patient records, look at an x-ray over the network, or pass on their notes to the next physician on-call. In this field, it’s critical to keep their stress level low and their PCs up and running.” Click here to find out more information  about the new technology Northwest Newborn Specialist is using: http://msp.intel.com/NW%20Newborn%20Specialists_final_318134-001US.pdf

In closing, when you think about what technology you need to provide a better customer experience, think about what you have implemented in your environment today. Do you have quick and efficient systems set up that enable your team to deal with first time customers and all the questions they may have about your company’s products & services? In addition, do your teams have up to date systems available any time during the work day to deal with follow up activities related to new customers? Also, do you have the right system managed infrastructure in place so that your desktops and notebooks will be available to support all existing customer requests during all hours of the work day? The answers to these three basic questions provide the best direction for your company to explore in order to provide a better overall customer experience.

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Just a quick note that we'll be covering the Intel technology roadmap at several upcoming IPIP events over the next two weeks.

 

Jesse Treger (my boss, and a walking encyclopedia of Intel technology) will be presenting at Tysons corner Oct 28 and Minneapolis Oct 30

 

 

I'll be presenting in Dallas Nov 6.

 

 

The presentation covers a wide variety of topics including process technology, architecture, servers, clients, VPro, virtualization, power management, Atom and even cloud computing. The theme of the presentation is to show the real value of technology in terms of benefits to IT, even when we get into the arcane details of the 45 nanometer manufacturing process.

 

 

Hope to see you there!

 

 

Rick

 

 

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I had the opportunity to speak at the Gartner Symposium ITExpo in Orlando a few weeks ago on the Intel technology roadmap. The interesting wrinkle was that I was introduced by a Gartner analyst who set the scene for the presentation by listing Gartners top 10 list of strategic technologies for 2009. This list had been presented by Carl Claunch and David Cearley the previous day, and you should be able to access more details on Gartner's website. Here's the list:

 

1. Virtualization

2. Cloud Computing

3. Servers: Beyond Blades

4. Web-Oriented Architectures

5. Enterprise Mashups

6. Specialized Systems

7. Social Software and Social Networking

8. Unified Networking

9. Business Intelligence

10. Green IT

 

What struck me is that there are groups at Intel that are deeply involved in every one of these areas, even the software items. As well, almost every one of these technologies is heavily dependent on silicon and hardware technology. For example, the standard technology roadmap presentation that we give at IPIP events covers virtualization, cloud computing, server architecture, specialized systems, social software, business intelligence and green IT, to different degrees of detail.

 

Cloud computing was particularly interesting. It's clear that Gartner has given the topic a lot of thought, and they have their own segmentation diagram that rivals the complexity of any I've seen so far . We'll cover this one specifically in another blog.

 

Rick

 

 

 

 

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You may recall Nicholas G Carr for his classic Harvard Business Review article about the commoditization of IT.

 

 

In his recent book The Big Switch: Rewiring the World, from Edison to Google quoted in Bill Snyder's CIO Magazine article he claims data centers will become obsolete with the adoption of cloud computing.

 

 

Looking beyond the hyperbole, my thought is that as the cloud is adopted in the industry, patterns of ownership for data centers will change. The situation won't be black and white, that is, either corporate owned data centers or everything in the cloud.

 

 

To the extent that corporate applications have a modular architecture, what we'll see is a gradual outsourcing of non-critical application components to cloud resources. Corporate owned data centers may become smaller, but servers that otherwise would have been there will be purchased by the outsourcing provider. This is consistent with of efficient markets. Coase argues that an optimizing process is at work where the size of an organization (or a data center in this case) is the result of finding the balance between competing tendencies ("transaction costs").

 

 

It is hard to believe that data centers will disappear. Companies may decide that their crown jewel applications and data are better run in house. However, to the extent that these applications are modular and federated, non-critical components or components not associated with LOB will be outsourced. Fewer servers will be needed to run the applications, leading to smaller data centers.

 

 

The servers needed to run the non-critical functions will not go away; the will be owned (or leased) by the outsourcing provider. These servers will run in a highly optimized, multi-tenant and virtualized environment. The overal effect is that resource usage is optimized over the whole ecosystem.

 

 

In this outsourced, multi-tenant environment, manageability and monitoring capabilities become paramount, including the conveyance of metadata across multiple logical levels and the ability to provide multiple logical views to support iron clad SLAs.

 

Virtualization as an essential ingredient to make the cloud work because it allows applications and their hosts to be scheduled independently. The article also brings issues of security and transparency standing in the way of the cloud. More than a fundamental roadblock, these issues are a function of industry maturity, and it is reasonable to expect that they will be eventually addressed once the outsourced resources become quantifiable with respect to the businesses served.

 

 

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SMBs Becoming Greener?

Posted by Eric Townsend Sep 24, 2008

In my last blog, I briefly talked how small and medium sized businesses (SMBs) can contribute to the ‘Green IT' initiative that is gaining moment in the global market place. I had a couple questions sent to me to break down two topics: One, how is IT power being consumed by end users and secondly what type of impact can SMBs have as it relates to ‘Green IT'.

 

Think about how power is used in a business environment, yes there are the basic energy costs of lights in the building and the electricity for your heating and cooling system however there are also power needs for other workspaces in your building. If you walked into you company's breakroom/kitchen, you would probably be able to identify at least 3 items that use power (refrigerator, coffee pot, microwave, etc...).

 

 

 

 

 

Now think about your employees' work area. At someone's desk they can have several items that require power: a clock, a fan, a cell phone charger, maybe a singing Dilbert and likely a PC as well. When we think of that PC, there is a lot to consider. There are several studies publicly available that show how much power is being used by SMBs, and how important of an issue it is for their business. According to a 2007 Gallup survey (http://www.gallup.com/poll/tag/Americas.aspx), over 54% of small businesses rate rising energy costs as one of their top business concerns and 43% have already implemented energy saving strategies to control costs.

 

 

One of the top power consumption issues, one I have talked to many SMBs about, is the common practice of employees leaving their computers on 24 hours a day. US electricity costs of leaving PCs on (while unattended) reaches $1.7 billion a year. This equates to a lot of money taken directly away from the bottom line. Rakesh Kumar from Gartner states it in future looking terms for large business by saying, "By 2010, about half of the Forbes Global 2000 companies will spend more on energy than on hardware such as servers. Energy costs, now about 10% of the average IT budget, could rise to 50% in a matter of years." This type of energy cost for large businesses will have a similar effect on small businesses.

 

 

PC energy consumption has traditionally been a "hidden cost" receiving relatively little attention. Typically when we think power consumption, the large enterprise data centers with their rows and servers come to mind. But the reality is PC power consumption matters as well. Data presented by Gartner demonstrates that on a global basis, compared to servers, PC's actually generate more CO2 emissions as compared with Servers, including cooling. Gartner broke down power consumption in the IT space as follows:

 

  • PCs & monitors (39%)

  • Servers and storage (23%)

  • Fixed-line telecommunications (15%)

  • Mobile telecommunication (9%)

  • LAN & office telecommunications (7%)

  • Printers (6%)

 

Source Gartner Inc. "Tera-Architectures A Convergence of New Technologies" by Martin Reynolds July 26, 2007

 

 

 

 

 

Moreover, according to an EPA study (http://www.energystar.gov/ia/partners/prod_development/revisions/downloads/computer/ComputerPowerMnmt.pdf) , up to 90% of PCs have power management disabled, so PCs left running often may remain at idle rather than going to lower power sleep state. Leaving an energy efficient PC running when not in use (night/weekends) is analogous to leaving a car running when it's not being driven.

 

 

Not surprising, the main areas that require focus are PCs and monitors. Servers have received a lot of attention because they are an obvious concentration of power consumption. They are power inefficient and offer the opportunity to remove significant amounts of visible costs (and usually, but somewhat more incidentally, CO2). However, the real area where the greatest overall effect can be made is at the desktop and with client devices. This is a harder challenge because of the behavioural issues (leaving systems on the entire day) that are involved in "fixing" the problem.

 

 

One approach that many small businesses could do to help conserve energy consumption is to focus on what you can do during non-business hours. For example, if you have PCs (Desktops or Mobile) and monitors that are not turned off on Friday night and run the entire weekend - well, there are 2+ days of wasted power with no business benefit. If you look at a small business environment where there are more than several desktops, notebooks, and servers () (as you've just said that servers shouldn't be the only focus wrt power consumption...), the energy saved by having all machines shut off for the weekend can make a real difference in energy costs. In addition, make sure you purchase Energy Star TM (a system-level specification including components such as processor, chipset, power supply, HDD, graphics controller and memory monitors and computers) products. These products are made up of energy efficient components that will help save power when in use.

 

 

So how can SMBs start becoming more Green? Start looking at where you are using energy throughout your company workspaces. If you are not using a piece of equipment on the weekends whether it is a microwave or a monitor make sure the power is turned off to it. I recommend you start by looking look at which PCs and servers are still on when you are leaving the office this Friday. This will give you a good idea of the initial impact your company could provide by reducing your power consumption. In addition, if you are already using a manage service provider (MSP) to manage your network, ask them if they have a power savings plan that you could implement.

 

 

I would be very interested to hear what other ‘Green IT' ideas are out there. As mentioned previously ‘Green IT' does not just effect large enterprises. Energy consumption is something that not only impacts the status of our current physical environment but it also directly affects the financial bottom line for today's small and medium sized businesses.

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I'm going to be speaking this Thursday at the Intel Jones Farm site in Hillsboro on the technology roadmap. Here's some of the topics we're going to cover:

 

  • Intel processing and manufacturing technology

  • CPU architecture

  • The real value that the first two items bring to IT managers and end users

  • Server roadmap

  • Client roadmap

  • New trends that will be impacting IT over the next 5 years

 

You can find the details on the right hand margin of the web page where you found this blog, or search on "IPIP". If you aren't in Portland you'll see there are another set of events across the country over the next few months. I hope to see you at one!

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One of the best online resources for information on Intel's upcoming technology is the IDF (Intel Developer Forum) website, which can be accessed via Intel.com. Here's the link to a page where you can find webcasts of all the keynotes and some of the key technology forums:

 

 

http://www.intel.com/pressroom/kits/events/idffall_2008/video.htm?iid=idf_home+day1key

 

 

In particular you should check out the Technology Insights webcast by Rajesh Kumar on Intel's next generation micro-architecture, code named "Nehalem". This is an excellent, easy to follow description of the key advances made in the areas of performance and energy efficiency, as well as the balance between the two. The topics covered include:

 

  • Increasing memory bandwidth (>3X) and reducing memory latency (40% improvement)

  • Simultaneous Multithreading to get 20-30% performance increase with a 5% power increase

  • A modular architecture to fit many markets and workloads

  • Integrated power gates that drastically reduce switching and leakage power

  • Low power and low voltage technology

 

You'll also find webcasts from the top execs in the company including Pat Gelsinger, CIO Justin Rattner and Renee James, the head of the Software and Solutions Group.

 

 

It's like getting a free trip to IDF, except you don't get to voucher for your meals

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If there’s one constant in small and medium business, it is this: change. (SMB) Having to deal with the various pressures of a changing or growing business. From the cost of doing business (gas, electricity, etc…) to finding (and keeping) customers. All while trying to keep their technology infrastructure running efficiently and reliably.

 

I have the opportunity to talk to a lot of small businesses about technology, and two topics keep coming up: 1)How do I maintain the infrastructure I already have in place, while also staying current with any new tools for a my industry, and 2)How can my business make a difference when it comes to the ‘Green” movement? These are two key issues that do not have one correct answer.

 

The basics of technology for many small businesses is three things: capable PCs that will run your business apps without delay, the right software tools for your industry or job function, and a network to improve communications and share resources across the company.

 

While simple on the surface, just keeping all of these pieces up and running from a maintenance point of view can take more time than you expect. Because of this, are seeing more and more small businesses turning to their IT service providers to keep their technology infrastructure up and running, and by deploying PCs that are easier to manage remotely (example: PCs with Intel vPro technology). These hardware, software, and services resellers are know as ‘managed service providers’ or MSPs. There are many advantages for a SMB to use a managed service provider. First, MSPs have expertise in PCs management, networks administration, and software implementation - expertise often found only in businesses with established IT groups. Some businesses can’t afford to hire full time IT, or even if they do have an IT staff, they don’t want them spending their time on maintence – they want them building solutions the bring more capabilities to the business. You may want to talk with a local MSP in your area to see how they can help you. You can find a MSPs in your area by going to https://intelmsp.goirctools.com/IntelMSPLocator/Search.aspx

 

The other technology issue that small and medium businesses are trying to understand is how can they make a contribution to the ‘Green’ IT movement – especially when their plates are already full with day to day business. Most larger corporations are already introducing initiatives within their company: expanded recycling, increased telecommuting opportunites, and lower power consumption. When I talk with small businesses about what they are doing around “Green IT”, I hear over and over again is reducing power consumption, and for obvious reasons: it not only helps our environment, but it also lowers the cost of doing business.

You maybe wondering how do I reduce power consumption if my business is growing? . One approach that many businesses don’t consider is this: focus on what you can do during non-business hours (6pm to 6am). For example, if you have PCs (Desktops or Mobile) that are not turned off on Friday night and run the entire weekend - well, there are 2+ days of wasted power with no business benefit. If you look at a small business environment where there are more than several desktops, notebooks, and servers (which often consumer even more power), the energy saved by having all machines shut off for the weekend can make a real difference in energy costs.

 

How do you get started? I recommend you start by looking look at which PCs and servers are still on when you are leaving the office this Friday. This will give you a good idea of the initial impact your company could provide by reducing your power consumption. In addition, if you are already using a manage service provider (MSP) to manage your network, ask them if they have a power savings plan that you could implement.

So while there may not be one single answer to more effective technology management, or for making your business more green, there are a few relatively simple steps you can take today that won’t disrupt your business but that will allow you to spend more time doing what you should be doing, and doing it with less impact on your environment - not to mention bottom line.

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2008 Server Roadmap

Posted by Rick White May 29, 2008

In my previous blog I talked about some of the Intel's key technology advances, including 45nm high-k metal gate technology and our core microarchitecture.

 

Technology is providing tremendous benefits to IT

 

Now let's see how we apply these and other technologies to our server roadmap.

 

We've recently changed our segmentation strategy for servers - instead of segmenting by number of sockets (1S, 2S, 4S ...) we focus on an end user based model. The new categories are Entry Level (most cost effective for entry servers), Efficient Performance (focus on power effiency and ability to scale out), Expandable (more memory, more I/O, scale up) and Mission Critical (highest availability and scalability)

 

 

2008 is the "tock" in our "tick tock" model where we introduce our new microarchitecture code-named "Nehalem". Some of the new innovations include an integrated memory controller and 2-way simultaneous multithreading. Quick Path Interconnect dramatically increases the bandwidth of the platform, and there are a number of new features to reduce energy consumption. The Efficient Performance version of Nehalem is a 2 socket quad core platform using 45nm technology.

 

 

In the Expandable segment we introduce our "Dunnington" 6 core processor, which is socket compatable with current four socket platforms. More cores, more cache, more memory, more I/O makes this a great platform for consolidation and virtualization. Speaking of virtualization, this is another key technology in Intel platforms. VT (vritualization technology) is now available in all Intel server platforms, and enables virtualization of both the processor and the I/O subsystem. Our Flex Migration feature enables the live migration of virtual machines between processors of different vintages, incresasing the flexibility of virtualization deployments.

 

 

Mission critical systems based on the Intel Itanium processor need a massive amount of resources in order to scale to the highest processor and core counts to get maximum performance. The next-generation processor code-named "Tukwila" will provide multiple cores and resources in a chip with over two billion transistors. These systems incorporate the next-generation Intel QuickPath Interconnect to support reliability and additional performance.

 

 

Here are a couple of links to examples of customer success stories with quad core processors and 45nm technology

Case Study: Quad-Core Processors Pass the Test at Cornell University

Case Study: Sohu.com Powers the Beijing 2008 Olympic Games* Official Website

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