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Thanks to everyone who shared their IT best practices through the Intel Premier IT Knowledge Award program.  Judges from Intel and CXO Media poured over the very qualified submissions and had the hard job of narrowing to a handful of finalists.  Two awards (one for management of client fleet, one for data center) will be chosen by a panel of judges from Intel and CXO Media.  One additional award winner will be chosen by the IT community members of Intel Premier IT Professional via online voting.

So it's your turn. 

Users can find the link to vote on http://ipip.intel.com

For those who are not program members, membership is free and takes just a few minutes. You'll also stay up-to-date with best practices and technology insights online, in publications and local events.

The Intel Premier IT Knowledge Awards program was designed to recognize and reward North American IT managers/groups who have generated best practices, driving business value and innovation.   

The finalists represent diversity of business size, type, and solutions deployed using Intel architecture.

 

Data Center Management

Applied Materials

HD Supply

RichRelevance

Toyota Motor Sales, Inc.

Client Fleet Management

Hay Group

Our Kids of Miami-Dade/Monroe, Inc. 

Polycom, Inc.

Raleigh Pediatrics Associates

 

Award winners will receive industry recognition in an upcoming issue of CIO magazine as well as invited guest at either the CIO 100 Symposium and Awards or the CIO: The Year Ahead event. 

 

Let us know who your favorite IT hero is. 

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With apologies to anybody who ever read the Scarlet Pimpernel by Baroness Emmuska Orczy, set during the Reign of Terror following the start of the French Revolution. The story is a precursor to the "disguised superhero" tales such as Zorro, Superman and Batman. While bizarre as a reference I will try and connect it to the theme of this blog. Where are IT professionals looking for green content when they are purchasing?  Firstly, green is still very relevant – even right now. In work we did globally in December of 2008 we checked the value of green content.

 

Let’s play with some examples. In the biggest organizations in the US your IT professional’s peers are most looking for green content in the following places:

All hardware purchases:

 

  • The vendors sales person and sponsored seminars
  • Data Center environments: Technology print, search engines and vendor events
  • Laptops: Technology information websites, industry conferences, vendor events, vertical industry publications, sponsored seminars and microsites

 

In truth green is a significant issue and requires some real depth of information. Green is important and it is something that is bringing your colleagues to events or is being brought up in sales conversations.  IT professionals are seeking conversations about green, not short snapshots of green content. The implication here is quite simple – Green matters and it matters enough to drag your behind to an event or organization.

 

In another global study at exactly the same time (Dec 2008) IT professionals told us what sort of green information they are looking for in brands – Intel and others were measured. We funded the study to make it 100% independent.

 

The top green issues in India, for example, were the following:

 

1. Energy efficient products
2. Promotes a green image
3. Designs products that look green
4. Uses biodegradable components

 

What we have learnt is that green matters as a content area for IT professionals. IT professionals want content around energy efficiency and the fact a brand is up for promoting its green activities.  In an economically tumultuous time IT seems to care more and more deeply (attending events) about green than ever before. So, if as an IT pro you are following this trend, check with vendor’s positions and make sure they are making energy efficient products, but also seek the information in an environment where you can talk and question them and your peers.

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Can your IT group "bring it" with best practices in client fleet and data center management? If you're willing to share your BKMs, CIO magazine may recognize you in their May 2009 issue.  The winners will be chosen by CIO and Intel judges, plus a "people's choice" selected by members of Intel Premier IT Professional (ipip.intel.com) and will be profiled in a spread in CIO magazine.  Deadline is February 12.  Learn more at www.premieritawards.com

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I had the opportunity to speak at the Gartner Symposium ITExpo in Orlando a few weeks ago on the Intel technology roadmap. The interesting wrinkle was that I was introduced by a Gartner analyst who set the scene for the presentation by listing Gartners top 10 list of strategic technologies for 2009. This list had been presented by Carl Claunch and David Cearley the previous day, and you should be able to access more details on Gartner's website. Here's the list:

 

1. Virtualization

2. Cloud Computing

3. Servers: Beyond Blades

4. Web-Oriented Architectures

5. Enterprise Mashups

6. Specialized Systems

7. Social Software and Social Networking

8. Unified Networking

9. Business Intelligence

10. Green IT

 

What struck me is that there are groups at Intel that are deeply involved in every one of these areas, even the software items. As well, almost every one of these technologies is heavily dependent on silicon and hardware technology. For example, the standard technology roadmap presentation that we give at IPIP events covers virtualization, cloud computing, server architecture, specialized systems, social software, business intelligence and green IT, to different degrees of detail.

 

Cloud computing was particularly interesting. It's clear that Gartner has given the topic a lot of thought, and they have their own segmentation diagram that rivals the complexity of any I've seen so far . We'll cover this one specifically in another blog.

 

Rick

 

 

 

 

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SMBs Becoming Greener?

Posted by Eric Townsend Sep 24, 2008

In my last blog, I briefly talked how small and medium sized businesses (SMBs) can contribute to the ‘Green IT' initiative that is gaining moment in the global market place. I had a couple questions sent to me to break down two topics: One, how is IT power being consumed by end users and secondly what type of impact can SMBs have as it relates to ‘Green IT'.

 

Think about how power is used in a business environment, yes there are the basic energy costs of lights in the building and the electricity for your heating and cooling system however there are also power needs for other workspaces in your building. If you walked into you company's breakroom/kitchen, you would probably be able to identify at least 3 items that use power (refrigerator, coffee pot, microwave, etc...).

 

 

 

 

 

Now think about your employees' work area. At someone's desk they can have several items that require power: a clock, a fan, a cell phone charger, maybe a singing Dilbert and likely a PC as well. When we think of that PC, there is a lot to consider. There are several studies publicly available that show how much power is being used by SMBs, and how important of an issue it is for their business. According to a 2007 Gallup survey (http://www.gallup.com/poll/tag/Americas.aspx), over 54% of small businesses rate rising energy costs as one of their top business concerns and 43% have already implemented energy saving strategies to control costs.

 

 

One of the top power consumption issues, one I have talked to many SMBs about, is the common practice of employees leaving their computers on 24 hours a day. US electricity costs of leaving PCs on (while unattended) reaches $1.7 billion a year. This equates to a lot of money taken directly away from the bottom line. Rakesh Kumar from Gartner states it in future looking terms for large business by saying, "By 2010, about half of the Forbes Global 2000 companies will spend more on energy than on hardware such as servers. Energy costs, now about 10% of the average IT budget, could rise to 50% in a matter of years." This type of energy cost for large businesses will have a similar effect on small businesses.

 

 

PC energy consumption has traditionally been a "hidden cost" receiving relatively little attention. Typically when we think power consumption, the large enterprise data centers with their rows and servers come to mind. But the reality is PC power consumption matters as well. Data presented by Gartner demonstrates that on a global basis, compared to servers, PC's actually generate more CO2 emissions as compared with Servers, including cooling. Gartner broke down power consumption in the IT space as follows:

 

  • PCs & monitors (39%)

  • Servers and storage (23%)

  • Fixed-line telecommunications (15%)

  • Mobile telecommunication (9%)

  • LAN & office telecommunications (7%)

  • Printers (6%)

 

Source Gartner Inc. "Tera-Architectures A Convergence of New Technologies" by Martin Reynolds July 26, 2007

 

 

 

 

 

Moreover, according to an EPA study (http://www.energystar.gov/ia/partners/prod_development/revisions/downloads/computer/ComputerPowerMnmt.pdf) , up to 90% of PCs have power management disabled, so PCs left running often may remain at idle rather than going to lower power sleep state. Leaving an energy efficient PC running when not in use (night/weekends) is analogous to leaving a car running when it's not being driven.

 

 

Not surprising, the main areas that require focus are PCs and monitors. Servers have received a lot of attention because they are an obvious concentration of power consumption. They are power inefficient and offer the opportunity to remove significant amounts of visible costs (and usually, but somewhat more incidentally, CO2). However, the real area where the greatest overall effect can be made is at the desktop and with client devices. This is a harder challenge because of the behavioural issues (leaving systems on the entire day) that are involved in "fixing" the problem.

 

 

One approach that many small businesses could do to help conserve energy consumption is to focus on what you can do during non-business hours. For example, if you have PCs (Desktops or Mobile) and monitors that are not turned off on Friday night and run the entire weekend - well, there are 2+ days of wasted power with no business benefit. If you look at a small business environment where there are more than several desktops, notebooks, and servers () (as you've just said that servers shouldn't be the only focus wrt power consumption...), the energy saved by having all machines shut off for the weekend can make a real difference in energy costs. In addition, make sure you purchase Energy Star TM (a system-level specification including components such as processor, chipset, power supply, HDD, graphics controller and memory monitors and computers) products. These products are made up of energy efficient components that will help save power when in use.

 

 

So how can SMBs start becoming more Green? Start looking at where you are using energy throughout your company workspaces. If you are not using a piece of equipment on the weekends whether it is a microwave or a monitor make sure the power is turned off to it. I recommend you start by looking look at which PCs and servers are still on when you are leaving the office this Friday. This will give you a good idea of the initial impact your company could provide by reducing your power consumption. In addition, if you are already using a manage service provider (MSP) to manage your network, ask them if they have a power savings plan that you could implement.

 

 

I would be very interested to hear what other ‘Green IT' ideas are out there. As mentioned previously ‘Green IT' does not just effect large enterprises. Energy consumption is something that not only impacts the status of our current physical environment but it also directly affects the financial bottom line for today's small and medium sized businesses.

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If there’s one constant in small and medium business, it is this: change. (SMB) Having to deal with the various pressures of a changing or growing business. From the cost of doing business (gas, electricity, etc…) to finding (and keeping) customers. All while trying to keep their technology infrastructure running efficiently and reliably.

 

I have the opportunity to talk to a lot of small businesses about technology, and two topics keep coming up: 1)How do I maintain the infrastructure I already have in place, while also staying current with any new tools for a my industry, and 2)How can my business make a difference when it comes to the ‘Green” movement? These are two key issues that do not have one correct answer.

 

The basics of technology for many small businesses is three things: capable PCs that will run your business apps without delay, the right software tools for your industry or job function, and a network to improve communications and share resources across the company.

 

While simple on the surface, just keeping all of these pieces up and running from a maintenance point of view can take more time than you expect. Because of this, are seeing more and more small businesses turning to their IT service providers to keep their technology infrastructure up and running, and by deploying PCs that are easier to manage remotely (example: PCs with Intel vPro technology). These hardware, software, and services resellers are know as ‘managed service providers’ or MSPs. There are many advantages for a SMB to use a managed service provider. First, MSPs have expertise in PCs management, networks administration, and software implementation - expertise often found only in businesses with established IT groups. Some businesses can’t afford to hire full time IT, or even if they do have an IT staff, they don’t want them spending their time on maintence – they want them building solutions the bring more capabilities to the business. You may want to talk with a local MSP in your area to see how they can help you. You can find a MSPs in your area by going to https://intelmsp.goirctools.com/IntelMSPLocator/Search.aspx

 

The other technology issue that small and medium businesses are trying to understand is how can they make a contribution to the ‘Green’ IT movement – especially when their plates are already full with day to day business. Most larger corporations are already introducing initiatives within their company: expanded recycling, increased telecommuting opportunites, and lower power consumption. When I talk with small businesses about what they are doing around “Green IT”, I hear over and over again is reducing power consumption, and for obvious reasons: it not only helps our environment, but it also lowers the cost of doing business.

You maybe wondering how do I reduce power consumption if my business is growing? . One approach that many businesses don’t consider is this: focus on what you can do during non-business hours (6pm to 6am). For example, if you have PCs (Desktops or Mobile) that are not turned off on Friday night and run the entire weekend - well, there are 2+ days of wasted power with no business benefit. If you look at a small business environment where there are more than several desktops, notebooks, and servers (which often consumer even more power), the energy saved by having all machines shut off for the weekend can make a real difference in energy costs.

 

How do you get started? I recommend you start by looking look at which PCs and servers are still on when you are leaving the office this Friday. This will give you a good idea of the initial impact your company could provide by reducing your power consumption. In addition, if you are already using a manage service provider (MSP) to manage your network, ask them if they have a power savings plan that you could implement.

So while there may not be one single answer to more effective technology management, or for making your business more green, there are a few relatively simple steps you can take today that won’t disrupt your business but that will allow you to spend more time doing what you should be doing, and doing it with less impact on your environment - not to mention bottom line.

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