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What is IT Fluent information literacy skill?

 

 

With the explosion of the density of information available via the Internet today the skills necessary to access and filter through the immense quantity of available information are necessary for any individual to manage life efficiently in today's world. To sift through what is available, how to retrieve it and discern if it has a viable use in the moment has become a required skill. Internet security is a significant concern for the average online communicator. The information elite sector is comprised of those that have developed proficient skills to use critical thinking to employ information literacy to make quality business, personal and community decisions. If educational communities do not include curricular means to develop informational literacy skills in students then specific groups may rise to become overly powerful through technological advantage in our society. What are your thoughts relating to the development of information literacy curriculum for public and higher education? Do you believe the average student should be required to complete an information literacy course in the student's chosen discipline? How does this relate to IT training versus education?

 

 

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SMBs Becoming Greener?

Posted by Eric Townsend Sep 24, 2008

In my last blog, I briefly talked how small and medium sized businesses (SMBs) can contribute to the ‘Green IT' initiative that is gaining moment in the global market place. I had a couple questions sent to me to break down two topics: One, how is IT power being consumed by end users and secondly what type of impact can SMBs have as it relates to ‘Green IT'.

 

Think about how power is used in a business environment, yes there are the basic energy costs of lights in the building and the electricity for your heating and cooling system however there are also power needs for other workspaces in your building. If you walked into you company's breakroom/kitchen, you would probably be able to identify at least 3 items that use power (refrigerator, coffee pot, microwave, etc...).

 

 

 

 

 

Now think about your employees' work area. At someone's desk they can have several items that require power: a clock, a fan, a cell phone charger, maybe a singing Dilbert and likely a PC as well. When we think of that PC, there is a lot to consider. There are several studies publicly available that show how much power is being used by SMBs, and how important of an issue it is for their business. According to a 2007 Gallup survey (http://www.gallup.com/poll/tag/Americas.aspx), over 54% of small businesses rate rising energy costs as one of their top business concerns and 43% have already implemented energy saving strategies to control costs.

 

 

One of the top power consumption issues, one I have talked to many SMBs about, is the common practice of employees leaving their computers on 24 hours a day. US electricity costs of leaving PCs on (while unattended) reaches $1.7 billion a year. This equates to a lot of money taken directly away from the bottom line. Rakesh Kumar from Gartner states it in future looking terms for large business by saying, "By 2010, about half of the Forbes Global 2000 companies will spend more on energy than on hardware such as servers. Energy costs, now about 10% of the average IT budget, could rise to 50% in a matter of years." This type of energy cost for large businesses will have a similar effect on small businesses.

 

 

PC energy consumption has traditionally been a "hidden cost" receiving relatively little attention. Typically when we think power consumption, the large enterprise data centers with their rows and servers come to mind. But the reality is PC power consumption matters as well. Data presented by Gartner demonstrates that on a global basis, compared to servers, PC's actually generate more CO2 emissions as compared with Servers, including cooling. Gartner broke down power consumption in the IT space as follows:

 

  • PCs & monitors (39%)

  • Servers and storage (23%)

  • Fixed-line telecommunications (15%)

  • Mobile telecommunication (9%)

  • LAN & office telecommunications (7%)

  • Printers (6%)

 

Source Gartner Inc. "Tera-Architectures A Convergence of New Technologies" by Martin Reynolds July 26, 2007

 

 

 

 

 

Moreover, according to an EPA study (http://www.energystar.gov/ia/partners/prod_development/revisions/downloads/computer/ComputerPowerMnmt.pdf) , up to 90% of PCs have power management disabled, so PCs left running often may remain at idle rather than going to lower power sleep state. Leaving an energy efficient PC running when not in use (night/weekends) is analogous to leaving a car running when it's not being driven.

 

 

Not surprising, the main areas that require focus are PCs and monitors. Servers have received a lot of attention because they are an obvious concentration of power consumption. They are power inefficient and offer the opportunity to remove significant amounts of visible costs (and usually, but somewhat more incidentally, CO2). However, the real area where the greatest overall effect can be made is at the desktop and with client devices. This is a harder challenge because of the behavioural issues (leaving systems on the entire day) that are involved in "fixing" the problem.

 

 

One approach that many small businesses could do to help conserve energy consumption is to focus on what you can do during non-business hours. For example, if you have PCs (Desktops or Mobile) and monitors that are not turned off on Friday night and run the entire weekend - well, there are 2+ days of wasted power with no business benefit. If you look at a small business environment where there are more than several desktops, notebooks, and servers () (as you've just said that servers shouldn't be the only focus wrt power consumption...), the energy saved by having all machines shut off for the weekend can make a real difference in energy costs. In addition, make sure you purchase Energy Star TM (a system-level specification including components such as processor, chipset, power supply, HDD, graphics controller and memory monitors and computers) products. These products are made up of energy efficient components that will help save power when in use.

 

 

So how can SMBs start becoming more Green? Start looking at where you are using energy throughout your company workspaces. If you are not using a piece of equipment on the weekends whether it is a microwave or a monitor make sure the power is turned off to it. I recommend you start by looking look at which PCs and servers are still on when you are leaving the office this Friday. This will give you a good idea of the initial impact your company could provide by reducing your power consumption. In addition, if you are already using a manage service provider (MSP) to manage your network, ask them if they have a power savings plan that you could implement.

 

 

I would be very interested to hear what other ‘Green IT' ideas are out there. As mentioned previously ‘Green IT' does not just effect large enterprises. Energy consumption is something that not only impacts the status of our current physical environment but it also directly affects the financial bottom line for today's small and medium sized businesses.

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As I sit here fresh from a leadership conference for IT employees, I find myself thinking about that. Does IT need radical change? After hearing several examples of how people engineered solutions to solve specific problems or reviewed projects they had developed over the past year, I can answer with a definite yes. While it wasn’t simply this experience that pushed me to realization, it definitely helped complete the pattern I had noticed in today’s IT.

 

I spend most of my normal role investigating and researching emerging and next generation technologies. With this role came many headaches from pounding my head against the wall of established processes, procedures and preconceived notions. But to borrow an idea from Gene Meieran, that is simply the toll I am paying on this road to my success. But I look at this and ask a simple question, why?

 

When pushing to adopt a new technology, why do we have to wait until it meets all of our established requirements? Why do we try to make vendor’s products adapt to us, versus us considering the possibility to adapt to them? Why does it take us 2 years to adopt a new operating system or major product? Why do we run projects for 18-24 months to implement a product that exists out on the shelf today? In looking at several examples of what people consider successful products today, I look to see what makes them different, attractive, and a must have. I then ask what would it take to make IT different, attractive and a must have for any corporation.

 

Five or six years ago, people came to work and looked to IT to get the latest hardware, OS and innovations, because we had it here. We spent the dollars and time to solve problems and innovate. But in the last few years, people have adopted technology must faster at home than we do at work. They use the iPhone, a Wii, social networking tools, cloud based services, etc. They are enabled at home with more options than we provide as an IT shop. We use instant messaging in IT, not because we developed it as a way to eliminate small emails, but because instant messaging was a consumer product that grew so fast, that IT had to adopt it. Social networking is doing the same thing. So I wonder, what would it take to get IT back ahead of the curve and become an enabler of new ideas and solutions, rather than an implementer & reinventer of existing technology?

 

We need to get back to freethinking and innovation that is core to our roots. Companies like Intel were founded on thoughts like the famous quote from Robert Noyce – “Don’t be encumbered by the past, go out and do something wonderful” yet in our day to day life I see many encumbered by the past and am waiting for the wonderful. We choose solutions that have more of the one size fits all. Instead of picking the best solutions for the roles that exist; we try to find the one item that can solve all of our problems. Rather than choosing the optimal product for the “one size”, we should look at the product that enables the end user to perform optimally. Imagined if corporations took this approach with their products. Image a shoe manufacture that developed the one size fits all. It would be an opened toe, ¾ shank athletic tread, men’s size 10, 3-inch heel, sneaker pump. It would meet most of the needs of the shoe-wearing world, but wouldn’t be the right shoe for many, if anyone. So why do we settle for the same model in IT? We need to be innovative. We need to look at Apple, Google, Nintendo and others. They didn’t just develop products that do what everyone else’s products do today, but they did them differently & in many cases better. What does it take to make your part of IT the next iPod, iPhone or Wii? How can we enable our partners to perform optimally? What does it take to just go out and do something without worrying about how many existing committees; review boards, processes and groups have to be engaged to just get it going? The answer is radical change. We need to change how we work. We need to change the level of control we have today. We need to shrink what we try to manage. We need to strive to enable the partners versus totally control their work life. We need to ask so what every once in a while. When someone says if we do A then B might happen. Ask the question, so what? We spend all this time doing the day-to-day moving from spot to spot, never worrying about the resources, costs and effort put into the status quo. When we try to implement something new, it goes under the microscope and quite often is held to a different standard than existing solutions. Requirements seem to be a never-ending monster of growth, instead of the simple point-by-point items they should be for solutions. Many times the solutions themselves are actually listed as the requirements. So I challenge us all to start a process of Radical Change. Start asking the question So What? Start pushing back on the status quo, quit being encumbered and start a process of innovation. Help your partners perform optimally and be a key part of their success rather than just one of their suppliers. It won’t be easy, it won’t always be fun, but it will be rewarding.

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I'm out in Portland at the local Intel Premier IT Professionals. Dave Buchholz is presenting out on Client virtualization, in which he odes a great job of explaining what Intel IT is doing, what does it mean for the IT environment.

 

Session Data: 09:00 AM Client Virtualization and PC Best Practices

Presented by: Dave Buchholz, Intel IT Technology Evangelist, Emerging Technology Team

 

Dave discussed the trend of technology/tools that are shifting from home use to business: Instant Messaging, Social media (wiki's, etc..).

 

Next up is for the networking and demo's.. If you are onsite in Portland come by the booth and talk to me about our IT community (Open Port) and we can even talk about Intel vPro technology if this is of interest.

 

More to come after the networking event..

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I'm going to be speaking this Thursday at the Intel Jones Farm site in Hillsboro on the technology roadmap. Here's some of the topics we're going to cover:

 

  • Intel processing and manufacturing technology

  • CPU architecture

  • The real value that the first two items bring to IT managers and end users

  • Server roadmap

  • Client roadmap

  • New trends that will be impacting IT over the next 5 years

 

You can find the details on the right hand margin of the web page where you found this blog, or search on "IPIP". If you aren't in Portland you'll see there are another set of events across the country over the next few months. I hope to see you at one!

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The energy spent spinning up a flywheel, recharging a battery or pumping water up a reservoir can be recovered at a later time with with the appropriate infrastructure, minus a percentage loss lost to heating. This behavior is governed by the First Law of Thermodynamics.

 

Alas, there is no such luck in the operation of a data center. There is energy stored in the UPS batteries and the capacitors in the equipment, but this amount is minuscule compared to the total amount of electric energy fed into the data center. Hence, it is fair to say that all the electricity fed into a data center eventually gets converted into heat, warming up the air, ground or water around the facility. Again there is no way around the First Law of Thermodynamics.

 

In any case, the useful output for a data center is not the amount of energy that eventually gets to the UPS batteries or recharges capacitors in servers. It's the amount of computation done at the data center. However, counting CPU instructions is difficult and controversial. Hence it is common practice to settle for the next best metric as a proxy for computation, namely, the power consumed by the CPUs in all servers.

 

Measured as percentage of total data center power consumed, the CPU power consumption is rather small. Ainsworth, Echenique et al. from IBM (Figure 1-1, page 3) report that only 35 percent of the data center power goes to the IT equipment load. Likewise, power consumed by processors represent 30 percent of the IT equipment load. The number needs to be further derated to the CPU utilization, 20% on the average. If we do the math, the power dedicated to computation is about 2 percent of the total data center power.

 

John Pflueger from Dell (figure 1, page 9) reports a remarkably similar result. He estimates that 41 percent of the data center power is consumed by IT equipment, broken down into compute servers, storage and communication devices and other IT equipment. The compute server portion is 63 percent, and out of that 31 percent is consumed by the CPUs. If we apply the same 20 percent CPU utilization ratio from IBM, the end result is 1.6 percent, still within the ballpark.

 

Where does this analysis leave us in terms of actions we can take as part of a first order strategy? The data above is hierarchical, and hence a pyramid is a useful way to organize it:

 

 

Changes toward the top, namely in the CPU application workload will have a minuscule impact power consumption for the data center as a whole, yet they can have a dramatic impact in the data center efficiency, that is in the amount of useful computations done as defined above. These changes can take place in two ways.

 

First, due Moore's Law, a server refresh can potentially double the per output CPU if the servers are two years old, or more than quadruple it if the servers are four years old.

 

Second, a consolidation or virtualization exercise can address the low utilization numbers for CPUs from less than 20 percent to 60 to 80 percent. Higher numbers are possible, but it is desirable to reserve some headroom to make the servers more responsive to workload peaks. These benefits are attained through the deployment of software technology from VMware, Xen, or, more recently, Microsoft Hyper-V technology that comes with the newly released Microsoft Windows Server 2008, formerly code named Longhorn. A Microsoft white paper, Windows Server 2008 Power Savings reports up to 10X linear power savings in a study with Hyper-V. Results may vary. A basic assumption is that utilization factors are low to start with. Workloads that take multiple servers or workloads that need a server cluster to run, such as large database applications or mail servers might not see such large benefit if the utilization factor is initially high. However, that also means that that the CPU utilization efficiency was high to start with, so there is less room for improvement.

 

Near the bottom of the pyramid we are talking real megawatts. In many cases the low hanging fruit comes not from from pulling all the stops with technology, but from plain energy conservation. A homeowner intent on lowering electricity bills should not rush to install solar cells. The first step is to conduct an energy audit to identify areas of greatest impact. A data center is no different. In an engagement I was involved with, a team was investigating whether 300 servers could be landed in an aging 25,000 square foot data center without hot spots developing. The energy audit using thermal modeling tools indicated that the data center could actually support a whooping 1,800 additional servers with very minor changes, essentially plugging air leaks in the floor tiles and repositioning a few rows to define hot and cold aisles. Of course, these results must be taken with caution, becase supporting the extra servers would probably have required a power feed upgrade.

 

So far we have analyzed possible actions that can be taken at the top an at the bottom of the pyramid. What happens in the middle? This is a more complex question and requires the inclusion of process factors. Furthermore, a specific answer always requires a context. Below is a case study presented by Gregg Wyant and James Chen at the recent Intel Developer Forum in San Francisco. Gregg is the Intel IT CTO, Chief Architect and General Manager; James Chen is the Director for Engineering Computing. In this case study, a server refresh was conducted over 4-year old servers. The application requirements did not change, yet running the application in the newer servers allowed reducing the number of machines from 126 to 17. The potential payoff from Moore's Law is a bit over 4X, yet the actual power draw reduction was 8X. The rest comes from application optimization and IT process improvement, a tribute to the Intel IT engineers carrying the application migration.

 

The reduction from six cabinets to one actually understates the gain. If the cabinet is populated with 1U servers, it will be only half full. The energy density per cabinet however will have gone up. These cabinets need to be housed in a data center designed to handle higher power densities.

 

 

 

 

 

 

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If you attended the Intel Developer Forum in San Francisco on September 22-24, you may have stumbled upon Booth 425 in the Eco-Technology Community. The theme of the booth was Energy Efficient Data Center Power Management with Windows Server* 2008 Hyper-V* and Intel* Dynamic Power Technologies. The demo was a joint project between Microsoft and Intel to showcase the integration of power management features supported by Windows Server 2008 and Intel-based platforms in a virtualized environment.

 

Logically, development work for the demo consisted in integrating four main technology ingredients: server hardware based on the Bensley platform provisioned with Harpertown CPUs, firmware running on the baseboard of the managed nodes known as Node Manager, virtualized instances of the Microsoft Windows* Server 2008 operating system running on top of the same OS with the Hyper-V virtualization role enabled and a management console application built by Intel, Data Center Manager (DCM).

 

The relationship between the technology components is shown in the figure below:

 

 

I would like to share my personal experience in putting together this demo, an angle not always obvious when looking at the finished product. Personal means people. Let me introduce you to some of the really nice people who participated in the project. This is only a very small portion of the team, so I will apologize up front to team participants not represented here for lack of space.

 

Here is Susmita Nayak , based in California, who officiated as the project manager greeting some of the booth visitors:

 

 

... and here is Haim Cohen, a software engineer based inthe Israel Design Center and yours truly, a technical architect and chief gopher, part of the Oregon team.

 

 

 

The next picture captures an overall view of the booth. It is a pre-conference picture when the setup was almost finished. You may notice the empty boxes, cabling not yet hidden and the rack of servers discreetly tucked on the side. Don't be swayed by rack's apparent small size. The whole rig weighs about 400 pounds (200 kilos). It was shipped to the conference site prefabricated, in one piece. Racking the servers would take about half a day of lifting, bolting, rewiring and sanity testing, which we decided not to do at the conference site.

 

 

 

 

The demo consisted in four 5U SC5400 managed nodes with a S5000PSL (Star Lake) baseboards running Windows Server 2008 with Hyper-V and hardware virtualization support turned on. The management console server consisted of a S5000PAL baseboard on a 2U chassis running Microsoft Windows Server* 2003. The logic block diagram of the rig is shown below. The configuration of the nodes was similar; node 1 has been expanded for detail.

 

 

 

 

In addition to the main CPU, the S5000PSL baseboard carries a baseboard management controller (BMC). The BMC is an embedded computer. Node Manager is firmware that runs on the BMC. Data Center Manager actually communicates with the BMC to carry its functions using the server's Ethernet interface. The BMC supports a TCP/IP stack and carries an IP address separate from the CPU. This is necessary to support bare metal management capabilities. The server platform has an instrumented power supply providing real time readouts of the server power consumption. The information is carried through an out-of-band (OOB) network in the baseboard.

 

 

Finally, here is the console display of Data Center Manager:

 

 

 

 

Data Center Manager supports the notion of logical groups. In the picture above the the four servers were placed in two groups, namely Group 1 with one servers and Group 2 with three servers. The graph shows the power consumption over time of server named "Win11". On the left side, the graph starts with the server idling. The workload used in this demo is SPECpower. There are four instances of Microsoft Windows* Server in each physical machine, also running Microsoft Windows* Server 2008. The graph shows an idling power of about 160 watts. SPECpower was scripted to go through a calibration period of a few minutes and then settling at about 50% CPU utilization. Power consumption is proportional to the workload. Hence we see power peaking at 247 watts for a few minutes and settling at 219 watts thereafter. For a more detailed walkthrough of the demo, please take a look at Dialing in your Datacenter - using Intel Dynamic Power Datacenter Manager.

 

 

There were quite a few challenges in integrating the various technology components. Windows Server 2008 however, was a standout; its behavior was rock solid throughout in spite of being a recently introduced product. I never experienced hangs with the Hyper-V manager and the system was always good at saying what it was doing. These positive behaviors contributed to the general sense of robustness. A system configured with four virtual machines requires about 120 GB of hard drive space and 8 GB of main memory.

 

 

I found Windows Server 2008 very easy to install. Support for the newer platform features was right out of the box. On the other hand I had to tweak the BIOS SATA controller settings into legacy mode before the installation of Windows Server for Windows Server 2003 could proceed. The administrative functions for Hyper-V such as replicating virtual machines were easy to carry out, with Hyper-V Manager taking care of fixing the MAC addresses and SIDs in the clones.

 

 

 

 

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One of the best online resources for information on Intel's upcoming technology is the IDF (Intel Developer Forum) website, which can be accessed via Intel.com. Here's the link to a page where you can find webcasts of all the keynotes and some of the key technology forums:

 

 

http://www.intel.com/pressroom/kits/events/idffall_2008/video.htm?iid=idf_home+day1key

 

 

In particular you should check out the Technology Insights webcast by Rajesh Kumar on Intel's next generation micro-architecture, code named "Nehalem". This is an excellent, easy to follow description of the key advances made in the areas of performance and energy efficiency, as well as the balance between the two. The topics covered include:

 

  • Increasing memory bandwidth (>3X) and reducing memory latency (40% improvement)

  • Simultaneous Multithreading to get 20-30% performance increase with a 5% power increase

  • A modular architecture to fit many markets and workloads

  • Integrated power gates that drastically reduce switching and leakage power

  • Low power and low voltage technology

 

You'll also find webcasts from the top execs in the company including Pat Gelsinger, CIO Justin Rattner and Renee James, the head of the Software and Solutions Group.

 

 

It's like getting a free trip to IDF, except you don't get to voucher for your meals

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