Open Port IT Community

RE: Moving The Desktop PC Forward: Part 1

wrweast@yahoo.com — Sat, 11 May 2013 19:23:47 GMT

INTEL -

MUST move beyond physical cabling as no valid engineering reason a form of WIRELESS (Contact-less for charging) interconnect technology cannot be devised then employed by INTEL!

History - Recall in 2002 visiting INTEL'S 'StrongArm' Booth (PcExpo) bolstering your forlorn employee while later forecasting financial and market failure at H.P'S 'Itanium 2' display.

Simply, OUR computing future demands 'secure' WIRELESS ware!

Note to interested parties in Santa Clara - 'PUBLIC Perception IS Corporate Reality!'

Interesting FACT: Many intelligent devices today ARE factually a 'P.C.' as there typically Personal ware Computing in function.

RE: NIST Developing New National Cyber Security Framework

webadmin@intel.com — Fri, 10 May 2013 17:48:27 GMT

Teamwork between government and the private sector is absolutely needed as we all face tremendous cyber threats of the present and future. Sharing knowledge, best known practices, and cooperating to define the problems is critical in developing standards to not only protect nations' Critical Infrastructure but as a whole to protect businesses, international commerce, communications, and the services of governments. Thanks for participating and sharing. Keep it up.

RE: NIST Developing New National Cyber Security Framework

phillip1.johnson@intel.com — Fri, 10 May 2013 17:00:13 GMT

Great article Tim and thanks for the update. I'd be interested in learning more as the project progresses.

RE: How CIO’s Should Look at Innovation

webadmin@intel.com — Wed, 08 May 2013 18:47:56 GMT

Marcela, thank you for reaching out to Ed. I work in Intel IT with Ed. We reached out to some of our colleagues in Latin America. Someone should be contacting you. If there is a communication break down, please let us know.

Kelli Gizzi

Intel IT Social Media Manager

RE: It’s time to put users first

jim@intel.com — Fri, 03 May 2013 16:52:54 GMT

We learned during early trials with Macs in 2006 that a different management approach was needed. A very high percentage of Mac users at Intel are in technical job roles, esp. hardware and software engineers. IT management encouraged us to start with a clean slate and develop a support model that was Mac-centric, including the use of a Mac-specific client management suite, rather than replicating our existing Windows platform support. Our client management approach has been to provide what is required for security compliance, but otherwise minimize the IT footprint.

The only software we require be installed is that needed to be compliant with security policies. Other than that, the user is generally free to choose what is installed. For example, we don't require a specific mail client. We provide and recommend one that is designed to integrate with our mail back-end, but if the user chooses another mail client that also works with that back-end, the user is free to do that. This approach was very conducive to implementing BYO. We made the decision to allow corporate data on our BYO Macs and so configure them identically to corporate-owned Macs. Support for BYO Macs started in late 2010 and was formalized in early 2011.

Our user support model has been focused on self-support and a strong community, backed up with a critical-failure help desk. We internally publish support articles with both how-do-I and troubleshooting information that allows the user to do most of the support for the Mac on their schedule. If they encounter a failure they can't resolve, the help desk is there to back them up. This maximizes the flexibility for the user while keeping support costs low.

We continue to refine this, but surveys indicate a very satisfied user base of about 1500 Macs.

RE: It’s time to put users first

paulsidwell@orchardparc.com — Fri, 03 May 2013 15:25:14 GMT

Hello Chris,

Thanks for the reply and the referenced whitepaper. I read it with interest. At the time of writing (in 2009) it appeared that the Intel response was to utilize a Type2 Hypervisor (VMware Fusion or Parallels) to deploy the required Windows applications to the Mac user base.

This was a good solution and I am sure that it addressed the needs in 2009. At Orchard Parc, we have extended the capability of the Mac with our OPUS application. With OPUS, the Mac becomes a dual persona machine that allows the user data to be kept private to the user and the corporate data is secured into a back end virtual appliance that is controlled/managed by IT. The end user gets to keep the full Mac experience, while IT gets the security and management that they need.

For your users that are demanding to use Mac computers - Forrester calls them the HEROS - our solution can address the needs of BOTH the user and IT.

To borrow from the title of your blog. With OPUS IT now has the tools to "put the user first".

RE: It’s time to put users first

webadmin@intel.com — Thu, 02 May 2013 20:08:11 GMT

Paul, We have supported Mac's in our enterprise since our early days of BYO support. i found a blog post from 2009 that points to an Intel IT whitepaper on Using Virtualization to Integrate Mac OS X that you may find useful.

RE: It’s time to put users first

paulsidwell@orchardparc.com — Thu, 02 May 2013 14:38:46 GMT

Chris,

You make some great points:

- users will bring their own devices and they already are doing it

- they want to use the right tool for the job

- greater choice needs to be provided

Another point is that the end user gets to determine what the proper end user device is and it is not just their smartphone or their tablet.

Mac users are very active and they are demanding solutions for Mac computers.

Chris, what is Intel doing to manage those Mac OSX users?

Paul

RE: Ten things to know about business-class technology

webadmin@intel.com — Wed, 24 Apr 2013 09:20:31 GMT

Keeping in mind the two most important things, latest device, and security the business class technology will be created. The people have already started some mobility devices can able to perform similar as desktop, e.g. smartphone, tablets etc. These devices will create more opportunities for business to gain their profit. Customization at Software and Application level, is most important in the embed system to get higher performance.

RE: Ten things to know about business-class technology

webadmin@intel.com — Thu, 18 Apr 2013 22:32:03 GMT

Those are three great adds to this list. Flexibility, Portability, Ease of use.