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13

Josh thinks we should have cake. But I prefer champagne. Whatever your fancy, this week is Open Port's 1st birthday as a community destination--and we couldn't be happier about that. What a momentous occassion!

 

The site was born because we folks in marketing (shh, I know...marketing :| ) believed we needed a better way to help youIntel customersfind and understand information about Intel products. However, suprisingly (to us, probably not you) Open Port has evolved into so much more. Although we know it's not yet perfect, the site continues to grow as more folks join our community. And I think it's only going to get better in the years to come.

 

So how did Open Port come into existence a year ago? Well, the infamous Bob Duffy was doing his usual "looking under the hood" of stuff and realized folks weren't connecting with the technical content that was available on the intel.com website (uh, as in traffic was pretty bad). So he looked around at some other sites, like Slashdot and Ars Technica, and realized many folks were getting their informationyes, even technical informationfrom each other on forums and in discussions. "What if we hosted discussions on Intel technology on our site?" Bob wondered. And the rest, they say, is history.

 

 

Open Port first launched with three "communities" or "zones:" the general community, the vPro Expert Center, and the IT@Intel community zone. We've now grown to 7 communities overall with plans to add more and re-organize the content so you, our wonderful users, will have more control over the content you see on the site.

 

 

So what are some of the highlights of the past year? Well, you'd have to ask those who've been around longer for their unique perspectives. But here are some of the things I know:

 

 

 

  • Just this year alone site visits, comments on posts, and logins have grown at about 250%*

  • User registrations for the community have climbed by 500%*

  • More and more content is coming from youour wonderful communitythan from Intel folks...this includes our superstar technical expert Javed Lodhi who keeps answering questions in our Ask An Expert forum. Thanks and keep up the great work, Javed!

  • We've made some mistakes, heard your comments, and hopefully changed things for the better both here on Open Port and in our technology as well.

 

Josh goes into greater detail on many of the highlights and lowlights of the past year on his Happy Birthday blog so I won't bore you or steal his thunder.

 

 

What I will tell you that you may not yet realize is that Open Port represents a monumental shift in the way Intel talks with our customers and community. I say "with" purposely because in the past Intel's primary way to "get our message out" was to talk at people instead of with them. But inviting you, our community, to share your ideas with us and engage in dialogue, you not only learn from us but from each other--and we learn from you. And that, at a minimum, is enough to inspire me to raise a glass and make a toast.

 

 

Oh, and lest I forget...thank you to you and to everyone who makes this community so terrific. We couldn't do it without you!

 

*On September 2, 2008 I realized that my math skills are still terrible. I had erroneously calculated these stats too low when I posted this originally. These are now correct. Sorry for any inconvenience.

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Picture this: I'm hard at work in my home office, dilligently pounding away on my laptop as I crank out my latest blog post when I hear these abhorred and frequently uttered words exclaimed in a shrill, grating voice, "That's not fair, he got more than me!" I wince. I choke. I try to ignore it but the din continues as does the decibel level of what has now evolved into a full-fledged altercation.

 

Freeze.

 

Imagine now that I do not rise from my comfy office chair to insert myself inbetween these battling six-year olds but instead click a button on my special "remote parental virtual manageability machine" and the children's issues miraculously melt away without the parental interjection I was dreading. How cool would that be?

 

 

Yes, you know I am a geek when I fantasize about using features in Intel technology (specifically the new Centrino 2 Technology) to solve my parenting problems. But I couldn't help it! All this talk about "remote isolation" and "managing, diagnosing, and repairing issues from afar" had me daydreaming of the day when technology might really allow me to manage my own problems from the next room or, even better, several states away.

 

 

A girl can dream, can't she?

 

 

So let me ask you...if you could remotely manage anythinganything at allwhat would it be? Would you "isolate and repair" that solicitor who is ringing your doorbell right in the middle of Survivor? Or perhaps you'd like to "diagnose and power down" your neighbor's dog when he barks at 3:00 in the morning.

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