Intel Communities : Unanswered Threads - The Server Room

Intel SS4200-E: RAID 5 Parameters?

webadmin@intel.com — Thu, 26 Nov 2009 22:47:55 GMT

Hi there!

I'm trying to recover the data on my RAID 5 that was in my SS4200-E unit.

I plugged in the 3 working drives to a PC, and ran Runtime Software RAID Reconstructor on it.

However, I still cannot find the RAID 5 array, and is asking for some RAID 5 parameters:

Block Size: 4KB?

Parity Rotation: Foward/Backward/Backward(Dynamic Disk)??

Start Sectors to probe: (it auto-suggested 7,15)

Number of Sectors to probe: (it suggested 10000)

Or does anyone know of another utility that might be able to recover the data from the RAID5 disks?

Any help is greatly apprecaited!

SRCSAS18E Issues

webadmin@intel.com — Tue, 24 Nov 2009 04:42:03 GMT

purchased a new Intel SAS RAID controller and have tried to impliment some things with mixed results

Below are the details about the SAS HBA.

Issue:

1) Cent OS 5.3 Intel WebGUI won't see / Manage local HBA:

Kernel 2.6.18-164.6.1.el5PAE

java version "1.6.0"
OpenJDK Runtime Environment (build 1.6.0-b09)
OpenJDK Server VM (build 1.6.0-b09, mixed mode)

[root@medusa tmp]# rpm -ivh sas_snmp-3.17-1010.i386.rpm
Preparing...                ########################################### [100%]
        package sas_snmp-3.17-1010.i386 is already installed
[root@medusa tmp]# rpm -ivh sas_ir_snmp-3.17-1007.i386.rpm
Preparing...                ########################################### [100%]
        package sas_ir_snmp-3.17-1007.i386 is already installed
[root@medusa tmp]# rpm -ivh RAID_Web_Console_2-3.04-05.noarch.rpm
Preparing...                ########################################### [100%]
        package RAID_Web_Console_2-3.04-05.noarch is already installed
[root@medusa tmp]# rpm -ivh libstdc++34-3.4.0-1.i386.rpm
warning: libstdc++34-3.4.0-1.i386.rpm: Header V3 DSA signature: NOKEY, key ID 4f2a6fd2
Preparing...                ########################################### [100%]
        file /usr/lib/libstdc++.so.6 from install of libstdc++34-3.4.0-1.i386 conflicts with file from package libstdc++-4.1.2-46.el5_4.1.i386
[root@medusa tmp]#

When I launch GUI it (by the way no path to the binary is very annoying)

cd /usr/local/RAID\ Web\ Console\ 2/

[root@medusa RAID Web Console 3]# sh startupui.sh
VENUS_FLAG true
Socket connection to 172.16.100.10 failed once..try again
Socket connection to 172.16.100.10 failed on retry
Fatal Error : Can not create SASKernel object !
java.net.ConnectException: Connection refused
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.PlainSocketImpl.doConnect(Unknown Source)
        at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
        at java.net.PlainSocketImpl.connect(Unknown Source)
        at java.net.SocksSocketImpl.connect(Unknown Source)
        at java.net.Socket.connect(Unknown Source)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.<init>(Unknown Source)
        at com.sun.net.ssl.internal.ssl.SSLSocketFactoryImpl.createSocket(Unknown Source)
        at Framework.Network.CachedSSLSocketFactory.createSocket(Unknown Source)
        at KernelNetwork.RAIDSocket.processCommand(Unknown Source)
        at SASKernel.SASKernel.registerWithFramework(Unknown Source)
        at SASKernel.SASKernel.<init>(Unknown Source)
        at SASKernel.SASKernel.getInstance(Unknown Source)
        at GUI.VivaldiStartupDialog.discoverHosts(Unknown Source)
        at GUI.VivaldiStartupDialog.<init>(Unknown Source)
        at GUI.VivaldiStartupDialog.main(Unknown Source)

Terminating ....
Socket connection to 127.0.0.1 failed once..try again
Socket connection to 127.0.0.1 failed on retry
Fatal Error : Can not create SASKernel object !
java.net.ConnectException: Connection refused
        at java.net.PlainSocketImpl.socketConnect(Native Method)
        at java.net.PlainSocketImpl.doConnect(Unknown Source)
        at java.net.PlainSocketImpl.connectToAddress(Unknown Source)
        at java.net.PlainSocketImpl.connect(Unknown Source)
        at java.net.SocksSocketImpl.connect(Unknown Source)
        at java.net.Socket.connect(Unknown Source)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.<init>(Unknown Source)
        at com.sun.net.ssl.internal.ssl.SSLSocketFactoryImpl.createSocket(Unknown Source)
        at Framework.Network.CachedSSLSocketFactory.createSocket(Unknown Source)
        at KernelNetwork.RAIDSocket.processCommand(Unknown Source)
        at SASKernel.SASKernel.registerWithFramework(Unknown Source)
        at SASKernel.SASKernel.<init>(Unknown Source)
        at SASKernel.SASKernel.getInstance(Unknown Source)
        at GUI.VivaldiStartupDialog.discoverHosts(Unknown Source)
        at GUI.VivaldiStartupDialog.<init>(Unknown Source)
        at GUI.VivaldiStartupDialog.main(Unknown Source)
Terminating ....

GUI launches but has no hosts to connect to.

2) ESX. I was hoping to use this RAID controller nativly with ESX VMware-VMvisor-Installer-4.0.0.Update01-208167.x86_64

It sees the 4.5 TB space but when you go to add the storage you it only displays "useable 554GB" and even from shell console, fdisk of the device shows it as 4.5TB but can only create a partition 554GB in size.

3) Documentation on RAID controller is a bit sparse in relation to a few details. Example: Getting notification of drive failure (predictive failure), is this reported throught the driver to the OS error system etc. and how to test this. Does the server install start a deamon / service /process ID that should be checked if you can't connect to web interface.

SAS HBA Details
RAID Condition: [root@medusa CmdTool2]# ./CmdTool2 -AdpAllInfo -Aall Adapter #0 ============================================================================== Versions ================ Product Name : Intel(R) RAID Controller SRCSAS18E Serial No : DF369897 FW Package Build: 5.0.1-0022 Mfg. Data ================ Mfg. Date : 04/22/06 Rework Date : 00/00/00 Revision No : 8 Battery FRU : N/A Image Versions in Flash: ================ Boot Block Version : R.2.3.1 BIOS Version : MT23 MPT Version : MPTFW-00.06.16.00-IT FW Version : 1.00.00-0074 WebBIOS Version : 1.01-019 Ctrl-R Version : 1.02-006 Pending Images in Flash ================ BTBLBIOSMPT1APP BCONCTLR PCI Info ================ Vendor Id : 1000 Device Id : 0411 SubVendorId : 8086 SubDeviceId : 1001 Host Interface : PCIE Number of Frontend Port: 0 Device Interface : PCIE Number of Backend Port: 8 Port : Address 0 1221000000000000 1 1221000001000000 2 1221000002000000 3 1221000003000000 4 1221000004000000 5 1221000005000000 6 0000000000000000 7 0000000000000000 HW Configuration ================ SAS Address : 500605b00009c2f0 BBU : Absent Alarm : Present NVRAM : Present Serial Debugger : Present Memory : Present Flash : Present Memory Size : 256MB TPM : Absent Settings ================ Current Time : 2:23:12 11/22, 2009 Predictive Fail Poll Interval : 300sec Interrupt Throttle Active Count : 16 Interrupt Throttle Completion : 50us Rebuild Rate : 30% PR Rate : 30% Resynch Rate : 30% Check Consistency Rate : 30% Reconstruction Rate : 30% Cache Flush Interval : 4s Max Drives to Spinup at One Time : 2 Delay Among Spinup Groups : 6s Physical Drive Coercion Mode : 1GB Cluster Mode : Disabled Alarm : Enabled Auto Rebuild : Enabled Battery Warning : Disabled Ecc Bucket Size : 15 Ecc Bucket Leak Rate : 1440 Minutes Restore HotSpare on Insertion : Enabled Expose Enclosure Devices : Enabled Maintain PD Fail History : Enabled Host Request Reordering : Enabled Auto Detect BackPlane Enabled : SGPIO/i2c SEP Load Balance Mode : Auto Use FDE Only : No Security Key Assigned : No Security Key Failed : No Security Key Not Backedup : No Any Offline VD Cache Preserved : No Capabilities ================ RAID Level Supported : RAID0, RAID1, RAID5, RAID10, RAID50, SRL 3 supported Supported Drives : SAS, SATA Allowed Mixing: Mix in Enclosure Allowed Mix of SAS/SATA of HDD type in VD Allowed Status ================ ECC Bucket Count : 0 Limitations ================ Max Arms Per VD : 32 Max Spans Per VD : 8 Max Arrays : 128 Max Number of VDs : 64 Max Parallel Commands : 1008 Max SGE Count : 80 Max Data Transfer Size : 8192 sectors Max Strips PerIO : 84 Min Stripe Size : 8 KB Max Stripe Size : 128 KB Device Present ================ Virtual Drives : 1 Degraded : 0 Offline : 0 Physical Devices : 6 Disks : 6 Critical Disks : 0 Failed Disks : 0 Supported Adapter Operations ================ Rebuild Rate : Yes CC Rate : Yes BGI Rate : Yes Reconstruct Rate : Yes Patrol Read Rate : Yes Alarm Control : Yes Cluster Support : No BBU : Yes Spanning : Yes Dedicated Hot Spare : Yes Revertible Hot Spares : No Foreign Config Import : Yes Self Diagnostic : Yes Allow Mixed Redundancy on Array : No Global Hot Spares : Yes Deny SCSI Passthrough : No Deny SMP Passthrough : No Deny STP Passthrough : No Support Security : No Supported VD Operations ================ Read Policy : Yes Write Policy : Yes IO Policy : Yes Access Policy : Yes Disk Cache Policy : Yes Reconstruction : Yes Deny Locate : No Deny CC : No Allow Ctrl Encryption: No Supported PD Operations ================ Force Online : Yes Force Offline : Yes Force Rebuild : Yes Deny Force Failed : No Deny Force Good/Bad : No Deny Missing Replace : No Deny Clear : No Deny Locate : No Disable Copyback : No Enable Copyback on SMART : No Enable Copyback to SSD on SMART Error : No Enable SSD Patrol Read : No Error Counters ================ Memory Correctable Errors : 0 Memory Uncorrectable Errors : 0 Cluster Information ================ Cluster Permitted : No Cluster Active : No Default Settings ================ Phy Polarity : 0 Phy PolaritySplit : 0 Background Rate : 30 Stripe Size : 64kB Flush Time : 4 seconds Write Policy : WT Read Policy : None Cache When BBU Bad : Disabled Cached IO : No SMART Mode : Mode 6 Alarm Disable : Yes Coercion Mode : 1GB ZCR Config : Unknown Dirty LED Shows Drive Activity : No BIOS Continue on Error : No Spin Down Mode : None Allowed Device Type : SAS/SATA Mix Allow Mix in Enclosure : Yes Allow HDD SAS/SATA Mix in VD : Yes Allow SSD SAS/SATA Mix in VD : No Allow HDD/SSD Mix in VD : No Allow SATA in Cluster : No Max Chained Enclosures : 3 Disable Ctrl-R : Yes Enable Web BIOS : Yes Direct PD Mapping : Yes BIOS Enumerate VDs : Yes Restore Hot Spare on Insertion : Yes Expose Enclosure Devices : Yes Maintain PD Fail History : Yes Disable Puncturing : No Zero Based Enclosure Enumeration : No PreBoot CLI Enabled : Yes LED Show Drive Activity : No Cluster Disable : Yes SAS Disable : No Auto Detect BackPlane Enable : SGPIO/i2c SEP Use FDE Only : No Enable Led Header : No Delay during POST : 0 Exit Code: 0x00 [root@medusa CmdTool2]#

SAS HBA Details

RAID Condition:

[root@medusa CmdTool2]# ./CmdTool2 -AdpAllInfo -Aall

Adapter #0

==============================================================================

Versions

================

Product Name : Intel(R) RAID Controller SRCSAS18E

Serial No : DF369897

FW Package Build: 5.0.1-0022

Mfg. Data

================

Mfg. Date : 04/22/06

Rework Date : 00/00/00

Revision No : 8

Battery FRU : N/A

Image Versions in Flash:

================

Boot Block Version : R.2.3.1

BIOS Version : MT23

MPT Version : MPTFW-00.06.16.00-IT

FW Version : 1.00.00-0074

WebBIOS Version : 1.01-019

Ctrl-R Version : 1.02-006

Pending Images in Flash

================

BTBLBIOSMPT1APP BCONCTLR

PCI Info

================

Vendor Id : 1000

Device Id : 0411

SubVendorId : 8086

SubDeviceId : 1001

Host Interface : PCIE

Number of Frontend Port: 0

Device Interface : PCIE

Number of Backend Port: 8

Port : Address

0 1221000000000000

1 1221000001000000

2 1221000002000000

3 1221000003000000

4 1221000004000000

5 1221000005000000

6 0000000000000000

7 0000000000000000

HW Configuration

================

SAS Address : 500605b00009c2f0

BBU : Absent

Alarm : Present

NVRAM : Present

Serial Debugger : Present

Memory : Present

Flash : Present

Memory Size : 256MB

TPM : Absent

Settings

================

Current Time : 2:23:12 11/22, 2009

Predictive Fail Poll Interval : 300sec

Interrupt Throttle Active Count : 16

Interrupt Throttle Completion : 50us

Rebuild Rate : 30%

PR Rate : 30%

Resynch Rate : 30%

Check Consistency Rate : 30%

Reconstruction Rate : 30%

Cache Flush Interval : 4s

Max Drives to Spinup at One Time : 2

Delay Among Spinup Groups : 6s

Physical Drive Coercion Mode : 1GB

Cluster Mode : Disabled

Alarm : Enabled

Auto Rebuild : Enabled

Battery Warning : Disabled

Ecc Bucket Size : 15

Ecc Bucket Leak Rate : 1440 Minutes

Restore HotSpare on Insertion : Enabled

Expose Enclosure Devices : Enabled

Maintain PD Fail History : Enabled

Host Request Reordering : Enabled

Auto Detect BackPlane Enabled : SGPIO/i2c SEP

Load Balance Mode : Auto

Use FDE Only : No

Security Key Assigned : No

Security Key Failed : No

Security Key Not Backedup : No

Any Offline VD Cache Preserved : No

Capabilities

================

RAID Level Supported : RAID0, RAID1, RAID5, RAID10, RAID50, SRL 3 supported

Supported Drives : SAS, SATA

Allowed Mixing:

Mix in Enclosure Allowed

Mix of SAS/SATA of HDD type in VD Allowed

Status

================

ECC Bucket Count : 0

Limitations

================

Max Arms Per VD : 32

Max Spans Per VD : 8

Max Arrays : 128

Max Number of VDs : 64

Max Parallel Commands : 1008

Max SGE Count : 80

Max Data Transfer Size : 8192 sectors

Max Strips PerIO : 84

Min Stripe Size : 8 KB

Max Stripe Size : 128 KB

Device Present

================

Virtual Drives : 1

Degraded : 0

Offline : 0

Physical Devices : 6

Disks : 6

Critical Disks : 0

Failed Disks : 0

Supported Adapter Operations

================

Rebuild Rate : Yes

CC Rate : Yes

BGI Rate : Yes

Reconstruct Rate : Yes

Patrol Read Rate : Yes

Alarm Control : Yes

Cluster Support : No

BBU : Yes

Spanning : Yes

Dedicated Hot Spare : Yes

Revertible Hot Spares : No

Foreign Config Import : Yes

Self Diagnostic : Yes

Allow Mixed Redundancy on Array : No

Global Hot Spares : Yes

Deny SCSI Passthrough : No

Deny SMP Passthrough : No

Deny STP Passthrough : No

Support Security : No

Supported VD Operations

================

Read Policy : Yes

Write Policy : Yes

IO Policy : Yes

Access Policy : Yes

Disk Cache Policy : Yes

Reconstruction : Yes

Deny Locate : No

Deny CC : No

Allow Ctrl Encryption: No

Supported PD Operations

================

Force Online : Yes

Force Offline : Yes

Force Rebuild : Yes

Deny Force Failed : No

Deny Force Good/Bad : No

Deny Missing Replace : No

Deny Clear : No

Deny Locate : No

Disable Copyback : No

Enable Copyback on SMART : No

Enable Copyback to SSD on SMART Error : No

Enable SSD Patrol Read : No

Error Counters

================

Memory Correctable Errors : 0

Memory Uncorrectable Errors : 0

Cluster Information

================

Cluster Permitted : No

Cluster Active : No

Default Settings

================

Phy Polarity : 0

Phy PolaritySplit : 0

Background Rate : 30

Stripe Size : 64kB

Flush Time : 4 seconds

Write Policy : WT

Read Policy : None

Cache When BBU Bad : Disabled

Cached IO : No

SMART Mode : Mode 6

Alarm Disable : Yes

Coercion Mode : 1GB

ZCR Config : Unknown

Dirty LED Shows Drive Activity : No

BIOS Continue on Error : No

Spin Down Mode : None

Allowed Device Type : SAS/SATA Mix

Allow Mix in Enclosure : Yes

Allow HDD SAS/SATA Mix in VD : Yes

Allow SSD SAS/SATA Mix in VD : No

Allow HDD/SSD Mix in VD : No

Allow SATA in Cluster : No

Max Chained Enclosures : 3

Disable Ctrl-R : Yes

Enable Web BIOS : Yes

Direct PD Mapping : Yes

BIOS Enumerate VDs : Yes

Restore Hot Spare on Insertion : Yes

Expose Enclosure Devices : Yes

Maintain PD Fail History : Yes

Disable Puncturing : No

Zero Based Enclosure Enumeration : No

PreBoot CLI Enabled : Yes

LED Show Drive Activity : No

Cluster Disable : Yes

SAS Disable : No

Auto Detect BackPlane Enable : SGPIO/i2c SEP

Use FDE Only : No

Enable Led Header : No

Delay during POST : 0

Exit Code: 0x00

[root@medusa CmdTool2]#

Help: Intel Shared LUN

webadmin@intel.com — Mon, 23 Nov 2009 00:08:24 GMT

Can anyone tell-me what Filesystem can i use to format and use the shared LUN disk, in order to be used in 2 Blades with Debian Lenny?

The ideia is to get 2 apache nodes, using the same storage.

Thanks

Windows 2008 on I7-860 (LGA1156) on a ASUS P7P55D motherboard

davevasquez@comcast.net — Fri, 20 Nov 2009 16:36:54 GMT

I needed a new Windows 2008 server in order to develop and test things like Visual Studio 2008 and SQL Server 2008. I went to my local MicroCenter and they suggested an Intel I7-860 (LGA1156) on a ASUS P7P55D motherboard. Initially I tried the 64 install which gave many errors during installation. I then did the I386 install which worked better but it isn't perfect. Currently I am having problems loading the network driver that comes on the ASUS board. Am I barking up the wrong tree with this combination? Should this be a 64 bit installation? Is there another processor that you could suggest that would work on this board? Putting the equipment together was pretty simple. Once I started to install the software I encountered issues. I would generally just buy a server from Dell but I was really trying to save some bucks here.

WinSrv 2008 R2 and Intel Pro/1000 GT quad-port nic, slow iscsi format.

webadmin@intel.com — Tue, 17 Nov 2009 15:38:59 GMT

WinSrv 2008 R2 and Intel Pro/1000 GT quad-port nic, slow iscsi format.

We have two (2) Windows 2008 R2 Servers with the Intel Pro/1000 GT Quad Port server adapter. They are both connected to a SAN through iScsi connections, but when we format a 600gb drive on the lun, we get around 6-10 IO/sec. Total format time of the 600gb is around 7-8 minutes.

We have forced the 2008 Intel drivers to control the cards, as well as the “in box” Microsoft drivers for the cards, without any luck. All the drivers we have tested resulted in the same numbers for formatting.

On a side note, we hooked up a Windows 2008 Server to the same lun and formatted the 600gb partition in a matter of seconds, with the intel drivers installed.

Anyone else seen this with their cards, and have a fix ?

Thanks

CPU for LGA775 Fileserver

webadmin@intel.com — Sun, 15 Nov 2009 21:56:05 GMT

Hello,

I try to repost my query which wasn´t much frequented in the Processor Section:

At the moment I´m building a Fileserver for approx. 5 users, so far the system looks like this:

Intel S3210SHLC

4x1GB DDR2 ECC Micron

main purpose is fileserving, backups and encryption via Truecrypt.

As Truecrypt multithreads very well I´m looking for a decent Quad-Core for enough troughput. I´m pondering now between the Intel Xeon X3330

(2,66 Ghz / 6MB / 1333FSB) and the X3350 / X3360 ( with 12MB L2 Cache)

Would the difference between 6 and 12MB L2 Cache be noticeable? The price premium for the 12MB L2 model would be around ~ 70€ , so it is a big difference (almost 50% more expensive than the 6MB model)

I appreciate any help.

Regards

ConfigMgr OSD catalog

webadmin@intel.com — Tue, 10 Nov 2009 16:54:48 GMT

Is there a ConfigMgr OSD catalog for Intel drivers? Where can it be download from?

WSUS Catalog

webadmin@intel.com — Tue, 10 Nov 2009 16:52:34 GMT

Is there a WSUS catalog for Intel products? Where can it be downloaded from?

Problem with Intel PRO/1000PM integrated NIC

ivopereira@logitools.pt — Tue, 10 Nov 2009 14:55:30 GMT

Hello, everyone.

I am having a very strange problem with an Intel PRO/1000 PM integrated NIC in a Supermicro X7SBE motherboard. The NIC does not report its MAC address to Windows, leaving it to full zeros (00-00-00-00-00) and keeping the operating system without even DHCP or basic networking.

If I boot the server with a Linux CentOS or other LiveCD, the NICs work fine and that OS can read the NICs MAC address as usual, so this must be a software incompatibility issue.

How can I solve this? I read the MAC address and used the "Locally Administred Address" option to sucessfully set it and get networking back up, but this is of course not a valid option for someone with several of these servers..

I have also posted this question with Supermicro support, still no answer... The version of the OS is "Windows 2003 Standard Edition SP2 R2 OEM", no updates or patches installed.

Thanks in advance,

Ivo Pereira

IT Consultant

Portugal

MCSE / CCNA

NAS SS4200-E and defrag utility

webadmin@intel.com — Thu, 05 Nov 2009 13:40:14 GMT

Hello all,

I've bought a NAS SS4200-E a month ago. I've hard used it with copy/move/delete files and directories. Right now I've 4 HD 1.5TB in RAID 5 and most of the whole space (~3TB) is used with my DVD rip collection.

Now I found it a little slower than the beginning... There's a way to defragment it? There's a defrag tool provided with the software (EMC)? or exists a software which can defragment it remotely?

thank you a lot.

Nick