Intel Communities: Message List - SC5520HC will not post

Re: SC5520HC will not post

webadmin@intel.com — Wed, 20 Jun 2012 19:09:06 GMT

Well just as I thought . Board was DOA.

Called Intel, and explained one and other. Within 5 min my case was handover to the RMA department.

Within a week a new mainboard,

By now up and running....

PJT is

Thanks everyone for "thinking" with me.

Re: SC5520HC will not post

webadmin@intel.com — Mon, 11 Jun 2012 08:10:23 GMT

Just tried to power up with no memory installed and 1 cpu installed (both cpu connectors connected)

Result: still the same.

Power connector cpu 2 removed. So 1 cpu installed with no memory installed.

Result: still the same.

I expected another error beep code, but no 1-5-4-4 srtill the same and no leds running at the back.

Only the system led green goes to amber and stays on permanent.

I think this board is DOA.

Or is there someting else I can check?

PJT

Update 12-june.

Changed memory with Kingston 1333d3d4r9s /8Gb

Result: still te same.

Re: SC5520HC will not post

webadmin@intel.com — Mon, 11 Jun 2012 01:23:58 GMT

Yes 1-5-4-4 indicates power failure. Make sure you have both 2x4 pin CPU power cables connected. Did you try to power on the system with all DIMMs removed?

Your memory is not supported. CMV16GX3M2A1333C9 is non-ECC DIMM, while server boards requires ECC Registered or Unbuffered DIMM. Again please select DIMM from the Tested memory and hardware list.

Re: SC5520HC will not post

webadmin@intel.com — Sun, 10 Jun 2012 09:41:31 GMT

Edward,

In answer to your questions:

I have bought a brand new Intel SC5600base case with a 670watt psu.

I use (per cpu) 2 x 8 dual 1333 DIMM'S.

Corsair type: CMV16GX3M2A1333C9

RAM info:

Speed:1333 -

Internal memory:16384 -

Internal type: DDR3 -

Memory layout: 2x8192 -

Proper use: Server / PC -

Memory form factor: 240 pin DIMM -

Unbufferd memory: Yes -

Memory voltage: 1.5V

The system beeps during power-on to let me know that the usb is initiated ( 5 beeps and 4 beeps) that seems right to me, but futher none of the fans is rotating - not even the fan inside the psu -

A amber led is burning permantly at the back of the system.

Info:

Just tried the system with 1 cpu (placed on CPU1) and one DIMM

result: still the same.

Added another DIMM So A1 and B1 filled

result: still the same.

Info II

The beep code's 1 - 5 - 4 - 4

Seems to be a soft power controle failure?

The 5 volt led indicator on the mainboard is on.

During startup (if you can speak of startup) non of the post led's are burning exept the amber one, next to the ID led.

That one works if I push the ID button (front and back).

PJT

Re: SC5520HC will not post

webadmin@intel.com — Sun, 10 Jun 2012 03:32:18 GMT

From what I know E26045-457 ships with BIOS 60, which supports E5606. So I don't think it's the same problem.

You may want to start with one processor and one DIMM. What kind of chassis/power supply are you using? Check Tested memory and hardware list. What's the POST code LED status?

Re: SC5520HC will not post

webadmin@intel.com — Sat, 09 Jun 2012 17:49:08 GMT

Hi all,

I just bought a sc5520hc mainboard and 2 E5606 CPU's

Well nobody told me that the cpu's I bought wouldn't work on this board.

I just figgerd that out after I discoverdthat the board wasn't booting.

My PBA is E26045-457. So I assume that I have the same problem as natedogg413?

Can somebody confirm that ?

If so well... Then I have another challange to find 5500 CPU's

I think it is stange that Intel doesn't provoide a service or a create's a clear statement (easy to find) that the mainboard isn't booting if the bios is older than Bios 45.

PJT

Re: SC5520HC will not post

webadmin@intel.com — Sat, 28 Aug 2010 00:01:41 GMT

I was able to get a Xeon 5502 to work with, and the system booted up right away. Updating the BIOS to 48 via the EFI Shell was a breeze. I then plugged in my Xeon 5620 and it works fine. These things always seem so simple once they are fixed. Always good to learn something new.

The system still won't recognize my hard drives, and I suspect that the SAS Entry RAID Module (AXX4SASMOD) isn't as optional as the product description let on. (Again, I read it as RAID 1, 0, and 1+0 were supported out of the box; only RAID 5 required this add-on and I'm not using RAID 5 here. I couldn't find any docs on Intel's site to clarify.) In any event, I have that part ordered and will report back once I have the system fully running.

Thanks again for the help!

Re: SC5520HC will not post

webadmin@intel.com — Sat, 28 Aug 2010 00:27:05 GMT

Well now, that's a bugger... my distributor's product info doesn't mention it, but of course I found it clearly in Intel's docs on further review: the add-in card is indeed required. (Again, for those keeping score at home, this was a server system (SC5650HCBRP), not just the SC5520HC board, which came with the backplane expander but NOT the add-in card.)

Anyway, I wanted to add this to the chain to clarify that this was my distributor's shortcoming and not Intel's.

Re: SC5520HC will not post

webadmin@intel.com — Wed, 25 Aug 2010 14:19:56 GMT

Edward, Doc - Thank you for the help. I'll see if I can get a 5500 to work with and then report back once fixed.

Re: SC5520HC will not post

webadmin@intel.com — Wed, 25 Aug 2010 01:08:58 GMT

Just one additional note - not sure why I thought I could update the BIOS without a CPU installed. Perhaps not enough caffeine. Please disregard.

If you have any other ideas on how to update the BIOS without a 5500-series CPU on-hand I'm open to ideas. It may be the RAM - I'm not sure why it would give me memory errors (see above) when only installing one piece at a time - which the board supposedly supports - yet when all 3 are installed it gives me a different error, seemingly nothing to do with RAM.

Thanks again for your help.